Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, comfort, and long battery life of the product. They also appreciate its lightweight design, good fit, and reliable connectivity. However, some customers note that it is not very compact for traveling and have minor concerns regarding the bass and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they were very good headphones, super comfy and sound great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BSA1,
You made the right choice! We're glad that you like the comfort and sound quality of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
JV’s Quietcomfort
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design and quality of this product is above the expectation. Using this product is making me eargasm.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, We're truly glad that it exceed your expectations. Enjoy and thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Perfect SOUND
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy!! I bought them my granddaughter she never take them of perfect sound she says.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chef, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Weight
Good headphones, no issues so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son after his previous headphones (710 model) cracked (still usable - with a tape holding in place). The new headphones seem better constructed and lighter. So far no issues. Like the color...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi slg1,
Thank you for the continued trust you have put in our brand! We're sorry to hear what happened on your son's previous headphones. We really appreciate that you purchased another pair of Sony headphones for him. Glad to hear you like the quality, lightweight, and color of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Excellent Product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent. Noice cancellation features is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PremK,
Thank you for choosing Sony!
It's fantastic to hear that you're enjoying the exceptional sound quality and noise cancellation of your WH-CH720N headphones! We're delighted to know they have surpassed your expectations. Our cutting-edge digital noise-canceling technology is designed to minimize ambient sounds, providing you with a truly immersive listening experience. We hope you continue to enjoy your time with the WH-CH720N!
Best regards,
-Fred
- Pros mentioned:Weight
Think Pink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color. It's light weight, with great noise reduction.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, LeslieA!
We are so thrilled to hear how much you are loving your WH-CH720N headphones! It's incredibly rewarding to know that you're enjoying the color and that they are so lightweight. It's also fantastic to hear that the noise reduction is working great for you. We designed this model to be a convenient and reliable option for everyday listening, and it brings us great satisfaction to know that they are working so well for you.
Thank you again for choosing Sony and for your valuable review.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
One up from ear buds…?
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my daughters and they’ve not stopped using them since the day they got them. They’ve both had AirPods but this seems to be their preferred goto for headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi elStrockito,
Thi is definitely a great gift for your daughter! We're happy to hear that she likes her WHCH720N headphones. Thanks for purchasing Sony! - Kris
- Pros mentioned:Sound quality
headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing sounds perfect and use it in gym all the time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Edstation,
Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs at the gym for a very long time with no issue at al!
Thanks for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Sound quality
Great headphones for budget!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product if you're wanting to buy headphones on a Budget. Noise cancellation works well also, and the sound is great for the price. High recommendation for a budget
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wellness365, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
- Pros mentioned:Battery life
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my son and he loves them. The headphones completely cover his ears and that is something that comforts him. The battery life is great and haven't needed to charge them all that much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictoriaA, That's great to hear! We are glad that you son loves his new Sony WHCH720N wireless noise canceling headphones. You chose the best for him. Thank you for trusting Sony! Vincent
- Pros mentioned:Weight
Great for my daughter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my daughter. Small lightweight. Not too heavy on the head.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful 5-star review, DeeBo!
It's great to know that your daughter is enjoying her WHCH20N headphones! These headphones are designed to deliver exceptional sound quality and performance, all packed into a compact and lightweight design.
We truly appreciate your support and thank you for choosing Sony!
Best,
Gus
- Pros mentioned:Sound quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product, great quality and very good price
I would recommend this to a friend Different set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a pretty good canceling noise device but the one thing we didn’t enjoy was the fact we had to download an app for a sony headphones which we didn’t know about and it took a little while for us to figure it out. Once we downloaded it, it was perfect. I guess it is nice that it is now just connected to the one ipad we wanted to use it for, it doesn’t change to any other devices because they don’t have the app for it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClaB, thank you for sharing your experience and for highlighting what you enjoyed as well as what could be improved. We’re glad to hear that you’re satisfied with the noise-canceling performance of your WH-CH720.
We understand that needing to download the Sony Headphones Connect app may have been unexpected and took some extra time to set up. The app is designed to help you customize your listening experience, manage settings like equalizer or noise cancellation, and receive firmware updates for the latest features and improvements. Most core functions on the headphones can be used without the app, but using it allows access to the full range of features.
For future use, once the headphones are paired and set up with your preferred device (like your iPad), you don’t need to reopen the app every time—they’ll connect automatically. If you ever want to use the headphones with a different device, you can pair them through Bluetooth settings even without the app, though advanced features may be more accessible with the app installed.
If you have any other questions or need support, our team is here to help. Your feedback helps us make the experience better for everyone.
Thanks again for taking the time to share your review and for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones sounds good no complaints. Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, BradleyP!
We are so pleased to hear that your WH-CH720N headphones sound great and that you would recommend them. We designed them to deliver high-quality audio in a comfortable and convenient package, and it's rewarding to know that they are meeting your expectations.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Reliable and functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well for the price best headphones I have used at this price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseR!
Thanks so much for sharing your review!
It is fantastic to know that these are the best headphones you’ve used for the price! We really appreciate you choosing the WH-CH720N.
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
We are so happy to have you as part of the Sony family!
Best regards,
Estefany
- Pros mentioned:Sound quality
Shut out the real world...when you want to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome over ear headphones with superior sound quality and a fantastic noise-cancelling driver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BCMo, We're truly delighted to know you're enjoying the WH-CH720N! The superior sound quality and effective noise cancellation seem to be real highlights. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Love my sony noise cancelling headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My children got these for me for my 60th birthday. I had no idea what I was missing out on! The noise cancelling feature helps me to hear everything in the movie I'm watching at the gym on the treadmill. Love these. No more earbuds for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandra, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones and highly recommend!! Comfortable and so worth the money
I would recommend this to a friend - Pros mentioned:Battery life
Great Headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work very well and have long battery life. Definitely will recommend to others.
I would recommend this to a friend - Pros mentioned:Sound quality
Great product for a teenager
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son that has hearing issues in one of his ears...He absolutely loves them and uses them daily!!!
I would recommend this to a friend