Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, comfort, and long battery life of the product. They also appreciate its lightweight design, good fit, and reliable connectivity. However, some customers note that it is not very compact for traveling and have minor concerns regarding the bass and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Navy Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are excellent quality. Very easy set up! Can’t wait to use them during the semester.
I would recommend this to a friend Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for smaller heads and ears. App makes it easy to control the way want to hear what you are listening to. The app gives you the ability to to turn on and off noise cancelling, but the battery life changes dramatically when it is on.
I would recommend this to a friend- Pros mentioned:Sound quality
Sony WHCH720N
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price! Overall, the sound was good, and the noise canceling works fairly well. The best part about the Sony Headphones is the app that allows you to customize your sound and button options. Only complaint is they start to bother my ears just a bit after a long time of wearing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Isabella,
That's awesome! We're glad that you like the sound quality, noise canceling feature and most specially the Sony Headphone App. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I’ve bought, 10 out of 10.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaM!
Thanks so much for the 10 out of 10 review! It brings us great joy to hear that these are the best headphones you’ve bought. We really appreciate you sharing that with us.
The WH-CH720N has a massive battery that lasts up to 35 hours and if you're in a hurry, a quick 3 minute charge gives you up to an hour of music.
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great Headphones
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The noise cancellation is insane, I can’t stress it enough. The clamp down force on the headphones is about right, and the gestures work crazy good. I’d recommend these and the 4s to anybody
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt,
Thank you for the perfect rating and recommendation! We're delighted to hear you are enjoying the noise cancelation and features of your new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Like my Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like them. I bought fir air travel because I don’t like to use earbuds when flying. They make my ears hurt worse when stopping up while flying. Love the noise cancellation and the ability to ise the supplied cord when needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LRM1,
Thank you so much for taking the time to leave us a 5-star rating! We're glad to hear you love the noise canceling features and wireless/wired connections of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
5 star
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had these for awhile now and I have to say for the price you can’t beat these. Great for traveling and the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WesleyD,
We are so glad to hear you’re enjoying your headphones! It’s great to know they’ve been a reliable companion for your travels and gym sessions.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
My favorite item!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Sound and connectivity are excellent quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Esteban2010,
Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at al!
Thanks for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Sound quality
Good Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had very good customer service as I was directed and asked what I needed. Was a really cool guy and I was in and out in as little as 5 minutes. Great headphones and would recommend them to lifters Bc of the high bass and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CruzM,
That's amazing! Thank you for sharing your fantastic shopping experience. We are so happy to know your satisfaction with the exceptional performance of our WHCH720N and superb customer service of Best Buy.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Thank you very much for recommending our WH-CH720N Wireless Headphones and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Nice headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good heaphone for the price. Noise cancellation was good too
I would recommend this to a friend - Pros mentioned:Sound quality
Good item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought as a gift and they really like it. Love how it switches between noise cancelling or microphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, JohnW! These headphones are indeed a perfect present to your love ones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Weight
Sony headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud multiple of options for audio light weight and good material
I would recommend this to a friend - Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality for the beginner audiophile. Also very comfortable and no issues with Bluetooth
I would recommend this to a friend - Pros mentioned:Sound quality
Good performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month of use, couldn't be happier with the purchase. Decent sound and the noise cancelation works like a charm. Nailed these on sale, but would happily pay full price if I had to replace them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TangoWhiskey, Thank you for telling us about your experience with your WH-CH720N. We're so pleased to hear that your purchase went well and you are enjoying the amazing noise cancellation and good sound quality of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
- Pros mentioned:Battery life
I would recommend it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the blue one on deal. It worth the money. Everything was good. It is partially foldable and runs for long long time on a single charge. Only down side is it does not feel that costly as i hold it
I would recommend this to a friend - Pros mentioned:Battery life
Amazing headohones !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of over the ear headphones and i now constantkybuse them. They last and are sweat resistant for the gym, and great mic/volume for when inuse them around the house. I highly reccomend these !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaacS, we're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great Wireless Noise Cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Wireless Noise Cancelling Headphones are terrific. I use them to block out the noise of people when I'm at my local coffee shop so I can study. The quality of the sound is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaraPratt, we're glad you are enjoying the sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and decent noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, VenkataumamaheshreddyU,
Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! Do not forget to download the Sony Sound Connect app to enhance features and the overall experience!
Thanks for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones, the noise canceling works great but not as well as Bose or some more expensive headphones. I bought these with that expectation though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adamm,
We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great for WFH use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They paired very well with both my computer and my phone. I will say, though, while it is capable of being connected to both at the same time, it doesn’t work very well. Connected individually, they work very well for calls, and the sound quality is great for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Annetta,
We appreciate your feedback. We are sorry to hear that when your headphones are connected to your computer and my phone, they do not work very well. Please make sure your headphones are updated to improve their performance: https://www.sony.com/electronics/support/wh-ch720n/software/00289137. You can also disconnect and connect your headphones again to your devices to further isolate the issue. Despite your concern, it's good to know that you still like their quality. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended.
We take all user input seriously and will make sure your comments reach the appropriate person.
Should you need further assistance, you can email us at socialsupport@am.sony.com.
Thank you for choosing Sony!
Vincent