Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the exceptional sound quality and long-lasting comfort provided by these headphones, making them ideal for extended use. Users also frequently praise the impressive battery life, lightweight design, and reliable connectivity. While the overall experience is highly positive, some individuals noted that the device is not very compact for travel and expressed minor preferences for different bass levels or higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and good customization through the app. Good headphones for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dyslxeic, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Packs a Punch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have a clear and crisp sound. The noise cancelling feature is absolutely perfect. So happy with this purchase and would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cellm4, We are thrilled to hear that you are happy with your Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
Decent fit, noise cancelling is subpar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy for great fit and sound, but not for the noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisP,
Thank you for your feedback regarding the WH-CH720N. We are truly sorry to hear that the noise cancelling didn't work out for you.
We really appreciate you letting us know that the fit and sound were great, and we will take your note about the noise cancelling to heart.
We value your input. Thanks for considering Sony headphones.
Warm regards,
Estefany
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for school work, great for public and loud places. Very quality high performance headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, CarlosP! We're happy that you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Super nice although not what I needed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancelling and sound quality. I bought them to use the mic wired but it's input only for the wire. They were so nice I kept them though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandanG, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your WHCH720N headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Value for a quality product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good wireless headphones. Sound quality is good. I would recommend these headphones when you want a good product and a great value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IgnacioL, Thanks for sharing your experience. We are happy that you like the overall quality of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds great also have choices to cancel sound and or not
I would recommend this to a friend - Pros mentioned:Comfort
Sony
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best sony If I recommend it, it has an app and everything is comfortable.
I would recommend this to a friend - Pros mentioned:Comfort
blue sony overhead headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, they’re super comfortable- i get so much use out of them!
I would recommend this to a friend - Pros mentioned:Comfort
Happy with my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Good for bluetooth and wire, and sturdy.
I would recommend this to a friend Great Service and product!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THEM!! The staff service at Best Buy was amazing, friendly and very informative.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VonnieJ,
It makes us really happy to hear that you are absolutely loving your WH-CH720N headphones! There is nothing we like better than hearing that our products are hitting the mark for our customers.
Thank you for making Sony part of your listening experience!
Regards,
Dominick
- Pros mentioned:Comfort
Comfortable headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! Squishy enough, that ive even slept with them on. Love not having uncomfortable buds in my ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelS, Perfect! We're so glad to hear that you love the comfortable fit of your Sony WHCH720N. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Love these headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter bought me these headphones and I love them. Good sound.
I would recommend this to a friend Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got them on discount and have enjoyed them since! Good for gaming and good for the gym!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, SergioC!
We are thrilled to hear that you're enjoying your WH-CH720N headphones! It’s great to know they are keeping up with you both during your gaming sessions and your workouts. We specifically designed them to be our lightest overhead noise-cancelling model so they stay comfortable no matter how you're using them.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Remarkable quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s sturdy high quality material excellent sound quality advanced features and generally a great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gaming, Thank you for the amazing review! We're glad you like the exceptional quality, incredible sound, and advanced features of your Sony WHCH720N. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good quality and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my father-in-law. The sound is great and he was easily able to link it to his bluetooth transmitter with very low technical skills. haha.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YoungEng, We're glad that you father-in-law likes the sound quality and ease of use. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Win! Win! Win!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Warranty paid off! The headphones functioned well for almost 2 years. We were able to upgrade the replacement due to a sale. As usual Best Buy met the need and provided a great deal!!! Thank you the service was wonderful as well!
I would recommend this to a friend- Pros mentioned:Battery life
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great noise canelation. Bought these about 3 weeks ago. Great battery life. I use them for work and gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, JayS! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
WH-Chicago 720n
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It the best headphone I have ever gotten for the price. The app is pretty good too. It has an equilializer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FonsiV,
We are very glad to hear that the WH-CH720N headphones are the best you've ever purchased for the price! We're also happy you're enjoying the features of the companion app, especially the customizable equalizer. Thank you for the five-star review and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Great started headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice quality. Gift for my girlfriend and she’s been loving it ever since!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ishy, Thanks for the 5-star rating! We're glad your girlfriend likes her new headphones. Enjoy and thanks for choosing Sony. -Craig