Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the exceptional sound quality and long-lasting comfort provided by these headphones, making them ideal for extended use. Users also frequently praise the impressive battery life, lightweight design, and reliable connectivity. While the overall experience is highly positive, some individuals noted that the device is not very compact for travel and expressed minor preferences for different bass levels or higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great started headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice quality. Gift for my girlfriend and she’s been loving it ever since!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ishy, Thanks for the 5-star rating! We're glad your girlfriend likes her new headphones. Enjoy and thanks for choosing Sony. -Craig
Best head phones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of a kind for me it was very practical for me and it was useful till i broke it :(
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ArmandoC,
Thank you for choosing Sony.
We’re honored to hear that the WHCH720N headphones were practical and useful for you. We’re truly sorry to learn about the issue you experienced with them breaking. We recommend checking online for a local electronic repair center near you, as they might be able to help get your product back in working order. Alternatively, if you are interested in purchasing a new product, we invite you to visit our website at https://electronics.sony.com/. Here, you will find our current lineup featuring the latest technology and innovations.
Best regards,
-Fred
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones through the best buy app and they were really worth it, good quality audio and they are great for the price, good headphones overall
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiegoD, We're glad that you like the audio quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for my father inlaw so he can hear the TV at his older age and enjoy the games and his shows. Thank you Happy man
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimR, we're glad you and your family are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for travel but really like them for everyday wear. Used them while power washing outside and the sound was adjusted to what I was doing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mj122,
Awesome! We're glad to hear you are enjoying your new headphones for your daily routine. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
- Pros mentioned:Sound quality
Make me dance as good as i sing in the shower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. Sound is great. Noise cancelation is so good i couldnt even hear my own kid crying on the airplane. Buy these ans live a good life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanO,
Thank you so much for such a great review! We're glad to hear that you love your new headphones. Your satisfaction with the amazing sound and features are greatly appreciated. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing SONY! - Kris
- Pros mentioned:Sound quality
Bose Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality Great with sound cancellation Loved them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnizaT, Thanks for commenting! We're thrilled to hear that you are enjoying the high-quality sound and the excellent noise cancellation feature of your WH-CH720N. Your positive feedback is greatly appreciated, and we're glad that you love them. Enjoy your listening experience and thanks for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second pair we purchased. Works for our needs which is TV/Video watching so we don't disturb others while sleeping.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Heather, We are thrilled to hear that you love your new Sony wireless noise canceling headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort
Great sound for a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the headphones for my daughter and she loves them! They are comfortable to wear for long periods of time and the controls are easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardW, Awesome! We're glad that you like the ease of use and comfort. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Headphone review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my 10 year old Grandaughter for Christmas and she loved them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TinaL,
We are thrilled to hear that your granddaughter loved her new headphones for Christmas!
It is wonderful to know she can enjoy her favorite music and videos with the Dual Noise Sensor technology, which allows for a truly immersive listening experience. We are also glad that the exceptionally lightweight design makes them comfortable enough for her to wear all day long.
Thank you for making Sony part of your holiday celebrations.
Regards,
Dominick
- Pros mentioned:Sound quality
Cool headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They completely blocked out sound I might buy another pair on my birthday
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanS, Thank you for your positive review! We're glad to hear that you're enjoying the excellent noise canceling of your Sony WHCH720N. We hope you enjoy your next pair as well. Thanks for choosing Sony! -Sam
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, sound proof. I feel like I could hear the ocean with these bad boys.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, SeymourJohnson!
It’s wonderful to hear that the Noise Canceling on your WH-CH720N headphones is creating such an immersive experience for you. We designed these bad boys with our Integrated Processor V1 to ensure that the outside world stays out, leaving you with nothing but clear, high-quality sound.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Awesome
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Amazing sound quality, surprised with the quality I got from the amount I paid. Worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MyMindIsBlank, Thanks for sharing your awesome experience. We are glad that you like the sound quality of your Sony wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Great Sound Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I use them at the gym only because my airpods fall when I workout. These stay on and quality of sound is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulietaQ, We are glad to hear that you love your Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
Best headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my husband for Christmas ! He loves them !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Polly,
Thank you for choosing Sony!
We're honored to hear that your husband loves the WHCH720N headphones you gifted him for Christmas. It’s wonderful to know our product could bring joy to such a special occasion. Your support means a lot to us.
Best regards,
-Fred
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great purchase. Sound is very good. Easy to carry.
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best afforable noise cancelling headphones on the market for it’s price range. App is great and provides a lot of versatility as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ibrahim, Thank you for the positive review! We're pleased to hear you like the versatility of the app and overall value of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Wife loves them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my wife for her birthday. The overall sound is great and she loves the noise cancelling feature. Wait a minute...am I the noise?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Swilson6144,
Great! Perfect gift for a perfect wife. We are thrilled to hear that your wife likes her new Sony WHCH720N, especially its noise canceling feature. Turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. The WHCH720N headphones let you enjoy the natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Also, it is ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget that you’re wearing it. You might be the noise in her ears but your voice will definitely be the music to her heart. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
Love tj
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves it so much. It’s comfortable for her big ears. She wears it all day at school for sensory needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SherryWright,
Thank you so much for the 5-star rating! We're really glad that your daughter loves the WHCH720N headphones. Nice to know it suits her needs and expectations. Thanks for choosing Sony! - Kris
Wonderful product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love em cause their pink i plan to get another pair in a different color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasB,
We are so happy to hear that you love the pink color of your WH-CH720N headphones! It is great that you are already planning to add another pair to your collection; in addition to the beautiful pink, this model is also available in black, blue, and white if you are looking for a different style to switch things up.
Thanks for choosing Sony.
Best regards, Eliab