Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality so far. My son has gone through so many brands of these headphones because the foam always thins out. He uses them daily for long periods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gafford1, We're glad that you are satisfied with your purchase. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Worst than last gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst than last gen, almost the same as least gen when you use noise canceling. Get the wh 1000xm4 for good quality. Love the inclusion of an audiojack tho.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgeJ, thank you for taking the time to share your feedback regarding the WH-CH720N. We sincerely apologize for your disappointment with the noise cancellation performance compared to previous models. We appreciate your input as it helps us continuously improve our products.
To enhance your experience with the noise cancellation feature, we recommend ensuring that the ear cups are properly positioned and sealed over your ears, as a secure fit can significantly improve performance. Additionally, updating the headphones' firmware through our Sound Connect app may also enhance their functionality.
We're glad to hear that you appreciate the inclusion of the audio jack. Your feedback is invaluable to us.
Thank you for considering Sony products and we hope to deliver a better experience in the future.
Best regards,
Estefany
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it. Its great for just jamming out and vibing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lalo, Fantastic! You've certainly made a great choice! We're extremely pleased to hear that you love your WHCH720N and you're satisfied with its amazing performance. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
Super noise cancelling built in mike headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Economy and performance. Headphones delivered on both counts. I bought them for my wife to use at her home job. She absolutely loves them, and has recommended them to her co-workers
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Carlwifeshero, We are glad that you hear that your wife absolutely loves her new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
Headphones Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best afforable noise cancelling headphones on the market for it’s price range. App is great and provides a lot of versatility as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ibrahim, Thank you for the positive review! We're pleased to hear you like the versatility of the app and overall value of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, superb sound quality, awesome overal, I use them for listening to music from my Iphone, they are amazing! Sony rocks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tesa, lovely! We're glad you are enjoying the sound quality of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Great Sound Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I use them at the gym only because my airpods fall when I workout. These stay on and quality of sound is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulietaQ, We are glad to hear that you love your Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
Good purchase for price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly really good overall & great sound quality . Used for the gym & stayed on good for the most part . Sadly got stolen but still 5/5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmyB,
That's great! We're glad to hear that you like the sound quality of the headphones. It is unfortunate that your headphones got stolen. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great, noise cancelling could be better but the overall compatibility with iphones works very well, the app also allows some awesome customization!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EthanL,
Thank you for the 5-star rating! We're happy you like the functionality and features of the WHCH720N headphones. If the effect of noise canceling is not sufficient, please make sure the noise canceling function is turned on and adjust the headset into a comfortable position. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. For more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! - Kris
The ear bridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super, very easy, soundly, NC, this is a great product!
I would recommend this to a friendGreat Stylish Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stylish headphones and at a great price for anyone in the market 10/10 would buy again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony! -Craig
Good for the Price
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my mother and she is able to connect them to her phone easily. She enjoys the sound quality. Her only complaint is that the microphone is not the best for calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 419kid, We're glad that your mom is enjoying the audio quality of her new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony. Erin
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones sound quality is nice and very loud to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jesse2014, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig
AWESOME Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are for my brother's Christmas gift, but what ive seen of them and heard they are going to be awesome for him!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bartan, Thank you so much for the 5-star rating! We are glad to hear that you are enjoying your new TV! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Good for the entire fam
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got there for my hubby and he loves them. He hadn't tried Sony headphones yet but I have a different version and he liked the sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kipper,
Very nice! We're happy to hear that your husband loves the Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product, noise cancelation, adjustable the only thing i didnt like is that you can kinda feel the plastic inside the ear muff, maybe added cushion there too, they would be perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GinaH, We're glad that you like the noise canceling function. We appreciate your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Good but a little small
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but the around the ear part feels a little small especially if you have any piercings in your upper ear and can be uncomfortable.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KassidyK, thank you for your feedback! We're glad to hear that you're enjoying the sound quality of the Sony - WHCH720N. We appreciate you pointing out the fit issue, comfort is incredibly important especially for long listening sessions. We'll make sure to pass your comments along to our design team as we continue to improve our products. If you'd like to explore alternative models with a roomier fit, you can try the WH-1000XM4 and the WH-1000XM5. Thank you for choosing Sony, regards. -Dominick
Reliable Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have great sound quality and noise cancellation. Can be a little difficult to connect but overall very good headphones!
I would recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Very good sound. ANC very effective. Kinda tricky getting them to synch w treadmills at gym. Good value for a lower-end set of cans.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobM, Thanks for the feedback, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. The quality materials and sound is amazing. I enjoy the ability to adjust the sound as well. 100% recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NatashaR, Fantastic! We're so glad to hear that you love the built quality, amazing sound, and the ability to adjust your sound preference using the Sony headphones connect app. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam