Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Sony Over the ear Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very good. I listen to a lot of Classical music, the sound is very nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tommy, Awesome! We're so happy to hear you love the incredible audio of these headphones and you are having an enjoyable listening experience, especially to your favorite classical music. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-CH720N. Thank you for choosing Sony! -Jess
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable abd sound great. I have a hard time getting ear buds to stay in my ears and wanted an affordable alternative.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SarahS, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Ear phones for Karley
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were for my 2 1/2yr old great granddaughter. She has one of my old tablets that she plays with when I’m listening to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Linda, thank you for your 5 star rating. We're glad that you and your great granddaughter is enjoying these headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Fantastic noise blocking
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic. They drown out 2/3 of the noise from my riding mower. Great sound too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mountainmanrb, great! We're glad you like our product! Thanks for choosing Sony. ~Earl
Amazing Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones bought them as a gift for my mom for Christmas she absolutely loved them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexC, That's awesome! We are thrilled to hear that your mom absolutely loved her Sony WHCH720N wireless headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Great for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for a great price. Only spent a little for quality pair of headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheRod,
You made the right choice! We're glad that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great for my grandson. Has ear problems and this helps
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skipper,
Many thanks for the 5-star rating! It's nice to hear that our WHCH720N perfectly suits your grandson's needs and expectations. We are committed in providing our customers with the greatest experience possible. Thanks for choosing Sony! - Kris
Solid BT headphones for a good price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are surprisingly good for the price. The sound is rich and the Bluetooth works consistently. No complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulJ, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality and amazing performance of the headphones. It sounds like we hit the mark with the WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for the 5-star rating! -Jess
Sony headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent product I will recommend it to anyone Best Buy is the best for Electronics.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewP,
Awesome! We're glad to hear that you like your new Sony headphones. We appreciate the 5-star rating and recommendation. Thank you for choosing Sony!
-David
Headsets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headsets!!!! i wish i knew wherei can lower the bass. It is much to deep for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelC,
Nice! We're glad that you like your new WHCH720N headphone. To help you familiarize with your headphone's parts and functions, please check these helpful links.
Location and function of parts
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776825.html
Sony | Headphones Connect
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/software/00269130
I hope this helps and thank you for choosing Sony! - Marco
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them as a Christmas gift for my daughter and she loves them, wears them all the time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Minnie,
This is definitely a great Christmas present! It's wonderful to hear that your daughter loves her WHCH720N headphones. Thanks you for sharing your great experience with us and for choosing Sony! - Kris
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones. The sound is great and they feel comfortable on my head and ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ryan408, Thanks for sharing your experience. We are glad to hear that your new Sony wireless noise canceling headphones worked really well. Thank you for your purchase. Enjoy! -Craig
Sounds good, fair price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for listening to TV when others are sleeping. Sound is good for music, movies, regular TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomE, We are glad that your new Sony WHCH720N wireless noise canceling headphones work for your needs and that you like their sound quality. Thank you for your purchase. Enjoy! Vincent
Sony headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s excellent product at this cost.This is my first Bluetooth device and I love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NitinA, Thank you for the 5-star rating! We're pleased to hear you're satisfied with your first Sony Bluetooth headphones. Thanks for choosing Sony! -Sam
Best for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, cannot beat it for the price. Second pair in the last four years.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulC, That's great to hear! We are glad that you like your Sony wireless noise canceling headphones. Your continued support means so much to us. Thank you for choosing Sony! Vincent
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an Excellent product! I highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanceK, Awesome! We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony WHCH720N. We appreciate the recommendation and thanks for choosing Sony! -Sam
10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Free nice I like it in so good working in moor im thank
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NasserS, That you so much for the 5-stars review! We're really glad to hear you're happy and satisfied with the amazing sound quality and noise cancellation of your WH-CH720N Headphones. Thank you for your purchase and for choosing Sony! -Jess
Okay headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the headphones and the noise cancelling feature The outside noise is dampened, but not totally gone unless you are listening to music My biggest problem is peeling of the cushions that fit around the ears. There are little black pieces everywhere.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hyfin, we're glad you are enjoying our product. We're sorry to hear that you have an issue with the earpads of your Sony unit. The earpads may be damaged or deteriorate with long-term use and storage. You can find this link helpful:
https://www.sony.com/electronics/support/articles/00231437?utm_source
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
~Earl
Works well!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well for setting live stream volumes at our small church.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, RonaldM! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Try these headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, and sturdy design. Comfortable on the head and ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristinaD, We are happy that you like the sound quality of your new Sony WHCH720N headphones. Thank you for your purchase. Enjoy! Vincent