Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Unexpected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Sony sounds better than beats or apple. Period
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ck09, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Great sound, less comfortable.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound, but they fit a bit tight for my heard, especially when wearing for extended periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankJ, We're glad you like the sound quality of the headphones. Make sure that you adjust the headband slider according to your preference to avoid discomfort. Enjoy and thanks for choosing Sony! -Craig
Good Sound , Horrible Mic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is decent, nothing spectacular. But, the microphone is Trash. What little sound can be heard, comes out like you're talking from across a room. Also, it doors not allow you to sybc to multiple devices . I use my computer with several phones and it was only able to be paired to one device at a time. And let's be clear, not anticipating being able to connect to multiple devices at one time. But like any outher headset , able to be paired to as many devices as i choose. However, I had to forget the headset on one device to use it on another. Too much hassle and not worth the price. If you're purchasing solely for listening, would mildly recommend, but the seller should seriously lower the price first. But for mic and speaking, pick something else.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AverageJoe, While we're glad that you like the sound quality, we regret that the microphone did not meet your expectations. Sony values the opinions of customers and is always striving to provide the best experience possible. For optimum performance, please ensure the software is updated.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
Poor service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones themselves are very good. The service was horrible. I actually ordered online after 2 and 1/2 hours went in to find out what was going on. Person at the counter would not help at all even though the headphones were sitting 6 ft from them on the counter. Had cancel the online order and buy-in store. Also had trouble in the store because the store associates were busy talking with themselves instead of helping customers
I would recommend this to a friendGood for the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are some higher end headphones with better noise cancelling, but considering the price it's a good deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelP,
You made the right choice with the Sony WHCH720N! We're glad that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
Great working noise canceling headphones!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife to get school work done while the kids are loud and crazy throughout the house. She loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kenneth, We're glad that you are happy with your purchase. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. I use them everyday. The sound is excellent. And they are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryH, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Great headphones, weird feeling.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality, great battery life, great bass, and amazing synergy with the iPhone. I love these but they just feel a step below amazing build quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelH, That's awesome! We are glad that you like almost everything about your new Sony wireless noise canceling headphones. You chose the best brand. Thank you for your purchase. Enjoy! Vincent
Nice headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.been looking for noise canceling headphones. Will be buying these again for a gift as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kamille, This is a great gift idea! Thank you for the 5-star rating. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Best ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best, love the noise canceling and how it feels on ur ear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaC,
That's awesome! We're glad to hear that you love the noise canceling of the headphones. Thank you for choosing Sony!
-David
Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great. Very simple to use and nice to watch tv without disturbing anyone working from home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lorlor,
That's nice! We're glad that you are enjoying your new Sony WHCH720N for its simplicity and easy to use with your TV. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Mister
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it. She doesnt take them off. She cant he me talking to her.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Duffmac,
Thank you so much for the 5-star rating! Nice to hear that the WHCH720N perfectly suits your daughter's needs and expectations. We really appreciate she loves her new Sony headphones. Thanks for choosing Sony! - Kris
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing. And the noise cancelation is really good. Id highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexB,
That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really really really awesome. I would highly recommend for sound quality and price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarlC, We're glad that you like the audio quality. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Excellent buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound for a reasonable price. Amazing battery life. Glad I bought it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emily, We are happy that you like the sound quality and battery life of your new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable to wear and light
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Miguel! Enjoy your headphones and thanks for choosing Sony! -Craig
Great sound & affordable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, only draw back is if they are used a lot the lining pulls away from the ear part. Affordable enough to replace once a year.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElizabethB,
Thank you for your feedback and we're glad that you like the audio quality of your Sony WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
The best headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphone. Great sound quality and super quiet. Ideal for phone conversation and listening to your fav music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ibra, We're glad that you like the sound quality and features of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Best Budget Headphones by Sony
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and amazing sound. Quality from sony!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fiesta, awesome! You've certainly made a great choice! We're truly happy to learn about your satisfaction with the amazing sound quality and very comfortable fit design of your WHCH720N. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise canceling very comfortable great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldG, we're glad you love the noise canceling feature and comfort of our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl