Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Good sound and comfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and the sound is good. Comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, User998807! You definitely made the right choice with these headphones. We are thrilled to hear about your amazing experience so far with your WH-CH720N. We're also glad to hear you appreciate the exceptional comfort, superb sound quality, and overall battery life of the unit. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Starts tight, but other than that great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, connecting for phone calls is awesome - only problem is that it was incredibly tight on my ears and gave me a headache to start? But I "stretched" it on a stack of books in between my first few uses and now it's perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi allison,
Thank you for your time writing this review! We're glad that you like the amazing sound and call quality of your new Sony headphones. We're sorry to hear your discomforts while wearing the unit for the first time. Nice to know that it is all good now. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Worth It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased these yesterday and WHEN I TELL YOU its SAUR GOOD. The delivery was so fast and Best Buy was having to deal so you know I had to try and it was VERY WORTH IT. Don’t let the price fool you and think there probably bad. These are very sleek and classy so for a person who has very ELF EARS these are a win.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, fawnkitties,
Thank you very much for the great review and the 5-stars rating! We appreciate the comments as Sony strives to deliver the best quality products. We are glad to hear that you have found the headphones comfortable as their design has met your needs! Do not forget to download the Sony Sound Connect App to enhance the experience!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
First pair of headphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, for the price you cant beat it. I was looking for my first pair of headphones like these to use outside of work. Didn't want to spend a lot of money for the fancier headphones when I know I wont be using them enough to compensate for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniela, We are glad that you now have a great noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Excellent sound and quality product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and quality product! Perfect for my daughter.
I would recommend this to a friend - Pros mentioned:Sound quality
great headphones for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Bought it mostly due to the color but Sony never disappoints. battery life is subpar. noise cancellation is decent. for its price I think it goes above and beyond.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jazlyn,
That's perfect! Thank you for sharing your thoughts on our WHCH720N Headphone and we are very happy to hear that you are satisfied with the battery life, awesome noise canceling capability of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Good Gym Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these solely for gym training which does wonders for me during my training days. However, i find myself using these more often during the day because they work so well. I also have the Airpods Max which work well as they should. These ones are a lot lighter on my head and they do the same job. I like the app because i can use it to change the ambient sound and it also keeps track of my listening habits as well as the activity from my music app. I made a good choice to purchases these for the gym and just for everyday use now as well. Would buy them again when i need to. $99 was a good price for them though. Im not sure about $150.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi huuustiiin, Thank you for sharing your wonderful experience with your new Sony WHCH720N! We're so happy to hear that you're enjoying the lightweight design and a variety of presets and custom features using the companion app. You've made a great choice and thanks for choosing Sony! -Sam
9/10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these in Black for Christmas and I love them so far! They are lightweight and very comfortable around the ears. The sound quality is great, I feel like it’s very comparable to my last pair. My last pair of headphones were the studio 3 beats headphones. They would fall off during my workouts due to how heavy they were and my ears would get sore after a while (anything over an hour in them). I’m excited for this cheaper option and hopefully an upgrade to the beats! The only thing that would make this a 10/10 is if they offered these in more colors… particularly green!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sydney, We are thrilled to hear that you love your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Super great, especially for college
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because it was $50 for the Back to School sale and I honestly think few headphones would match this quality at the $100 price point. The noise cancelling and personalization options is great, coupled with the ease-of-use buttons and lightweight wear. They feel stable but not sturdy, so I do wish they folded or felt a little more solid but I have had no problems transporting them. Battery life is also absolutely amazing and charges super fast so I have never worried about that. Only slight inconvenience is switching between being connected to phone or computer. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vverheyen,
That's great! We're glad to hear that you like the quality, noise canceling and battery performance of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Good audio quality headphone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good in audio quality and also connects very fast to my laptop. The battery quality is also good. But I could not connect with my phone very fast. I am not sure whether I need to explore more to connect the device with my phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sabbir,
Awesome! We're glad to hear that you like the audio quality and battery of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
Nc headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable lightweight long battery life and sound amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, HowardF!
We are so pleased to hear that your WH-CH720N headphones are exceeding your expectations!
It’s incredibly rewarding to know we successfully delivered on the key features you value most: being lightweight for all-day comfort, providing amazing sound, and offering the convenience of a long battery life. We specifically designed the WH-CH720N to strike that perfect balance of high-quality Sony performance and an affordable price, so your feedback is a wonderful confirmation of that effort.
Thanks again for being a Sony customer and for sharing your experience!
Best regards, Gus, Sony Social Media Team
Great for the money, may require eq. tweaking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been buying Sony headphones for a few years. Their noise cancelling works great for me, while other brands make me feel too much "pressure" in my ears. This model has good noise cancelling, looks good, and is very comfortable. The construction is not as solid as their top of line, or this very model two years ago. The sound quality is... interesting. The low frequencies are there, the highs are there, and the mediums are weirdly amplified. Almost all modern headphones have a built in equalizer that filters out mediums in favor of high and low, but this one doesn't, so the songs might sound flat. I use a media player app with a pretty good equalizer, but it took some tweaking to get the sound right.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IvanS,
That's great! We're delighted to hear that you like the noise canceling and sound quality of the headphones. Your feedback is greatly appreciated. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Good, Basic Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use these every day! It is sound proof to an extent. Otherwise very happy with this purchase :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HannahR,
Nothing make us happier than hearing about satisfied customers! It's nice to know that you are having a great time with your WHCH720N headphones. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, had good sound quality but needs a separate app to connect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user702466,
Many thanks for the 5-star rating! We're glad to hear you like the sound quality of your WHCH720N.You can use the headphones without connecting them to the Sony Headphone| Connect app. These headphones will still work as regular Bluetooth headphones and use them to listen music, make phone calls, and user other audio features. We appreciate your feedback. Thanks again for purchasing Sony! - Kris
Sony whch720n
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend very good sound quality. Good for long trips. And when you need to go to the gym and not hear everyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TeresaS,
Thank you for choosing Sony!
We're beyond pleased to hear that you’re enjoying the WHCH720N! It’s fantastic to know you appreciate the sound quality, especially during long trips and workouts. We designed them with comfort and functionality in mind, and it’s great to see they’re making a positive impact on your experiences. Thanks for sharing your thoughts, and happy listening!
Best regards,
-Fred
Seems like a good quality product for the money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones fit comfortably over my big ears and stay in place without undue pressure. Sound clarity is pretty good IMO, noise cancellation could be better but maybe I just haven’t mastered that control. Battery life is OK but you have to keep an eye on how much charge remains. Connectivity is usually not a problem except if I have them on in the car.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobL, we're glad you are enjoying your new headphones. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life
Great headphones for the lower price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. Great quality for the price. Have a focus mode and adapt to your setting. Battery last long too.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, user634529! We're glad that you are impressed with the quality and battery performance of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig
They're great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it! They're perfect for the gym and for running + daily activities. They're only thing is that when I took it straight out of the box and put them on, one of the adjusters snapped and it's just dangling ever since but they still work great and I'd recommend it. The noise cancelation feature works great! They also fit well and they don't hurt at all after a while of wearing them. The sound quality is great. The microphone is okay, and connecting to a new Bluetooth device is relatively easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user1427, thanks for your feedback and we're glad that you are enjoying your WHCH720N headphones. Thank you also for choosing Sony. Erin
- Pros mentioned:Sound quality
Go buy these!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect for when you need to block out extra noise! I use them when I’m working and they are totally worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user310757,
Great! We're glad you made the right choice in getting one of our Sony WHCH720N. With the long-lasting noise cancelation performance, you can enjoy good quality sound without the world's noise. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for recommending our product and for choosing Sony! - Marco
Sony Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing bass. Great sounding headphones. Best buy has best prices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alan,
Awesome! Glad to hear we were able to give you a great deal. We really appreciate you like the deep bass and superb sound quality of your WHCH720N headphones. Thanks for choosing Sony! - Kris