Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I expected for a good price too. Good noise canceling and sound quality is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user952438, We are glad that you like the sound quality and noise canceling feature of your new Sony WHCH720N headphones. Thank you for choosing Sony! Enjoy! Vincent
Okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent headphones for the price. Only thing I will say is that it is falsely advertised as noise cancelling when in reality it’s more like ambient noise. Also there is some sound leakage so if you like to play your music loud then people around you will def hear it. But I still like them regardless because of how comfortable and lightweight they are, I can’t even feel them on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User837392,
Thank you for the review and we're glad to hear that you like the comfortable design and price point of the headphones. We're sorry to hear if you're not satisfied with the noise canceling of the headphones. We recommend using the Sony Headphones Connect app to adjust the noise canceling effect depending in your preference.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/software/00269130
Also, make sure the earpad covers your ears completely. Adjust the length of the headband so that your earpad covers your entire ear. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Sony Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony headphones have AMAZING sound, super high quality feel, and are very practical for any situation that requires music! :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user332949,
Perfect! We are grateful to hear your enjoyable experience with the amazing sound quality and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Great Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good pair of headphone ms for a very good price! Highly recommend to anybody in the market looking for a decent pair!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kinghuncho907,
Thank you for such a great review and recommendation! We're delight to hear you like your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
Great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and sounds great. The color is exactly what I wanted. Sounds clear. The battery last long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kellybird,
Awesome! We're glad that your new Sony headphones perfectly suits your needs and expectations. Nice to hear you are enjoying the great sound, color, and long battery life of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Quality headphones!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my teenage son! Very comfortable and flexible. Hours long charge! Great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QueenB, That's great! We are happy to hear that our WHCH720N wireless noise canceling headphones are perfect for your teenage son. You chose the best for him. Thank you for trusting Sony! Vincent
winner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for husband as gift and he loves them. Good sound quality and noice cancellation,
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JulieA, We are glad that you husband loves his new Sony WHCH720N. You chose the best for him. Thank you for trusting Sony! Vincent
best headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product. always its a pleasure buying with best buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosL, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
Good headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones, i love them. They are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luzzy,
Great! We're thrilled that you like the comfort of the headphones. Thank you for choosing Sony!
-Ralph
Sony WHCH720N Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality with bass and really good noise cancelling as well as battery life!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user182009, We are glad that you like the sound quality and battery life of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent
Great affordable option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price and I enjoy the ability to turn the noise canceling on and off. Still not quite as good as my sister's Bose ones, but definitely more affordable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user710526,
Thank you for sharing your great experience with us! We're glad you like your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
Sony Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really loved the quality and size of the headphones! Would definitely purchase again :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielaH, We are glad that you really loved the quality and size of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
Gift for person with sensory processing disorder
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for person with sensory processing disorder, would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user421437,
That's awesome! We appreciate the 5-star rating and recommendation. Thank you for choosing Sony!
-David
thumbs up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great for the price! noise cancelling, cute and sleek, just wish it came with a case
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user437847, We are happy that you like the noise canceling feature and design of your new Sony WHCH720N wireless noise canceling headphones. Thank you for choosing Sony! Vincent
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great buy really enjoy them. I wear them to the gym and when I'm traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user333280,
That's nice! We're happy that you are enjoying your favorite music while doing your gym sessions or going to places. You can listen to your music without worrying the outside noise, thanks to the superb noise canceling capability of our WHCH720N. Thank you for choosing Sony! - Marco
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Christmas gift for my daughter but she knows someone who has them and loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mamba4life, We are glad that you chose these headphones for your daughter. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for trusting Sony! Vincent
Sony BT headphone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The overall headphone quality and price paid makes it worth referring others as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ParagS,
Thanks for purchasing our WHCH720N and for recommending it! We are truly delighted to hear your satisfaction with our headphone for its awesome quality. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Headphones Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and quality, excellent noise canceling, I recommend this headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MartinM, Amazing! We're delighted to hear that you're enjoying the sound quality and noise canceling function. Thank you so much for choosing Sony. Erin
Need a case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good cancellation Good sound Should come with a case
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user742439, Thanks for the 5-star rating! We're glad you like the sound quality of the headphones. Unfortunately, they don't come with a case. Rest assured your feedback will be looked into for product improvement. Enjoy and thanks for choosing Sony. -Craig
Eargasm
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound of the headphones are, so good. I was listening to a song, and it felt like the song was inside of me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user386459, Great! We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin