Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Good bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, blocks about %96 of outside sound. Battery works pretty decent for moderate use. Stays connected when device is the other room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarshallU,
That's great! We're glad that you are pleased with the noise canceling ability, battery life and connectivity range of our Sony WHCH720N. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the wonderful review and for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfortable to wear, happy with purchase.
I would recommend this to a friend Awesome commuting headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones were amazing, had them for over 1.5 years and they were still going strong until I fell with them and one side broke.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, KhurramS!
We are so glad to hear your WH-CH720N headphones served you well for over a year and a half! It’s great to know they were going strong, but we were so sorry to hear about your fall and the damage to the headphones. We hope you are doing okay!
If you're looking to get back to your music, feel free to check out our latest deals on the same model. We'd love to have you back in the Sony family!
Thank you for choosing us!
Best regards, Gus, Sony Social Media Team
Cozy & Comfy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, it feels comfortable even after multiple hours of using them. It cancels out noises pretty well and overall im glad I got it for myself to focus on my hobbies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rnrebt,
It is truly wonderful to know that your new headphones are helping you focus on your hobbies by providing lasting comfort and effective noise cancellation. We design our lightweight models specifically for those long sessions of use, so it’s great to hear they are meeting your needs perfectly.
Thank you for trusting Sony to be a part of your listening experience.
Regards,
Dominick
Good buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a good buy, in my opinion. At the beginning I had difficulties tp figure out how to get the connections with each the phone or Tablet. For that I had to go back to the shop, where I purchased it. After the help from a friendly and Supportive woman from the technic help, I get all connections with each Equipment. Thank you for the offer on the Laborday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wager,
We're so glad to hear that! Thank you for giving us 5 stars and sharing your experience—We hope you’re enjoying both the easy connectivity and the comfortable, lightweight design that makes the WH-CH720N a great choice for everyday listening.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
Amazing Audio and Noice Canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product for my teen age daughter ans she loves them. She noise canceling is amazing. The audio works perfectly. We have no complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SindyC,
It’s a true pleasure to hear that your daughter is loving her new WH-CH720N headphones. We are delighted that the amazing noise canceling and audio quality have made such a positive impression, and we appreciate you sharing your family's experience with us.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Better than expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a suprisingly great quality and value. The noise cancellation on them is great and my music sounds terrific.
I would recommend this to a friend - Pros mentioned:Battery life, Fit
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great - long battery life and I love how they can move to accommodate laying down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MilesM,
Many thanks for the 5-star rating! Nice to hear you love the functionality, long battery life and features of your WHCH720N headphones. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Best Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! The noise canceling works like a dream, or it has a mode where it doesn't. Whatever you need it for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarinaD,
That's fantastic to hear! We're so glad the noise canceling on your WH-CH720N headphones is working like a dream, and that you appreciate the flexibility of the different modes. Enjoy your listening experience!
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Comfort, Fit
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, comfort and sound quality. My only problem is that I, personally, find the controls a bit difficult to find when I need to adjust volume or whatever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fitbit, we're glad you like the sound quality of our product. We appreciate your feedback regarding the button layout of your Sony unit. You can find this link helpful in controlling your headphones. Please check it:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776853.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
Love them
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them for when I do any tedious task like cleaning the kitchen, ect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZekeJ,
We are really happy to hear that your headphones have become your go-to companion for tackling those tedious tasks. It’s wonderful to know that we can help make cleaning the kitchen a bit more enjoyable with your favorite sounds!
Thank you for choosing Sony to power your productivity.
Regards,
Dominick
Lovely color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my niece and she loves it! The color looks better in person
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christmaspresent,
We are truly heartened to learn that your niece is loving her new WH-CH720N headphones! There is something special about finding a gift that truly resonates, and we are so glad these hit the mark for her.
While we strive to capture our finishes accurately in photos, we agree that the depth and texture of the colors really shine when you see them in person. Beyond the aesthetics, she’s also getting a high-quality listening experience with our Integrated Processor V1, which provides incredible noise canceling and crystal-clear sound—perfect for a comfortable, immersive experience she can enjoy all day long.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Comfort
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Purchased for my father. He is enjoying them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarryH,
That's great to hear! We are so glad that your father is enjoying his new WH-CH720N headphones and that they are comfortable for him. We truly appreciate you sharing this with us.
Thanks for choosing Sony.
Best regards,
Eliab
Wonderful would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for a whike now i bought them after my aurpods kept dying or best buy gave me used ones i was suprised on how good and comfortable they are they are also very airplane friendly as i took them on my two week vacation to spain
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AriannaD,
That's wonderful to hear! We're so glad you're enjoying the WH-CH720N headphones, especially their comfort and noise-canceling capabilities for your flight to Spain. Thanks for choosing Sony for your travels!
Thanks for choosing Sony.
Best regards, Eliab
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great I never had any like these before!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, KyleV!
We are so glad to hear you're loving the WH-CH720N! It’s awesome to know that your first experience with these headphones is hitting a high note.
Welcome to the Sony family!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Best budget headphones for you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent budget headphones with great noice cancellation and great sound design
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Preston,
Thanks for sharing your experience! We can't be happier to hear you're enjoying the great noise cancellation and sound quality of the WH-CH720N headphones.
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable earphones. Keeps out noise. Adjustable for comfort on your ears/head
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barbie,
We're extremely happy you had a positive experience, and we're grateful for your feedback! It's wonderful to hear that you are enjoying the comfortable fit, noise canceling features, and adjustable options of your WHCH720N headphones. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Sony - WHCH720N
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones. Easy to connect. Not overly bass as some others are. Lite and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephS,
Awesome! We're glad to hear that you like comfortable design and easy to connect feature of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great pair of headphones for carefree use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great easy money option for noise cancelling headphones. Sony quality, good ANC, good sound quality. For those who want a good headphone without worrying about wrecking your flagship models, these do the job.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
LOVE THESE SO MUCH!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfy! Amazing sound quality, and very easy to use! Love these so much and the color is super fun!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EllaC,
Great! We're glad that you are enjoying the comfort, sound quality, design, and user-friendly functions of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph