Customer Ratings & Reviews

Thank you for the fantastic review, Whirlpool!

We’re so glad you’re enjoying the impressive sound, comfort, and long battery life of your WH-CH720N. Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Emma,
It is our pleasure to hear your valuable feedback! We're glad you like the comfortable fit, stylish design, and noise canceling features of the WHCH720N headphones. We appreciate your feedback with regard the sound leakage. If worn correctly, you should have minimal sound leaking from the WHCH720N. If playing music very loud, then you can expect more leakage.

Our WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks again for purchasing Sony! - Kris

Hi BlaineR,
Thank you so much for your review of the WH-CH720N headphones!
We are excited to hear that you find these to be great headphones for the price and that you would recommend and purchase them again.

The WH-CH720N is designed to offer a fantastic combination of features and value. In addition to being a great buy, these headphones feature Digital Noise Cancelling technology to minimize distractions and keep you focused on your music and up to 35 hours of battery life for long listening sessions.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi RBMB, Awesome! we're glad that you like the sound, quick charge, and comfort. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin

Hi AubreyF,

We are thrilled to hear that you are loving your WH-CH720N headphones! It is wonderful to know that the noise canceling and long-lasting battery life are providing such a great experience for your listening needs.

Thank you for making Sony part of your daily listening.

Regards,
Dominick

Hello Helen,

Thank you for choosing Sony!

It brings us great joy to hear that you find the WHCH720N headphones to be a great choice for noise canceling. We're glad they’re enhancing your listening experience and proving to be the ideal option for you.

Best regards,
-Fred

Hi EliT,

You made the right choice! We're glad that you like the sound quality, noise canceling function, comfort, and color of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

-Ralph

Hi Migz,

It is truly wonderful to know that these headphones check all the boxes for you! We are delighted that you're enjoying the lightweight, stylish design and that the sound quality is exceeding your hopes for the price point.

Thank you for choosing Sony for your everyday listening.

Regards,
Dominick

Thank you for your feedback, Sade!

We are delighted you are enjoying the great comfort and long battery life of your WH-CH720N headphones.

We apologize for the frustration with the Bluetooth connection sometimes leading to the headset turning off. For a simple solution, performing a Factory Reset often resolves unexpected connection issues; you can find the steps on our support site.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Derek,
Thank you so much for such a great review and recommendation! We're happy to hear that you are having a great time with the superb sound quality, lightweight and easy paring/connection of your devices to the WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris

Hi AnulfoB,

We feel privileged to know that you are extremely happy with your purchase and that the WH-CH720N has made such a fantastic impression on you!

To deliver that awesome experience, we packed these headphones with our Integrated Processor V1, which provides high-level noise cancellation by processing ambient sounds with incredible speed. This technology allows the 30 mm driver units to shine, producing a balanced soundstage with clear highs and rich lows. Additionally, we focused heavily on long-term wearability; the lightweight, ergonomic design ensures that you can enjoy your favorite playlists or podcasts for hours on end without fatigue, making them a perfect companion for all-day use.

Thank you for trusting Sony!

Regards,
Dominick

Hi SilviaM,

We are ecstatic to learn that you are so happy with your purchase! We strive to deliver high-quality audio at a value you can appreciate, and it is wonderful to hear that these headphones hit the mark for you.

Thank you for choosing Sony.

Regards,
Dominick

Hi Linnette100PERCENT,

We are thrilled to hear that you're enjoying your WH-CH720N headphones! We take great pride in delivering high-quality sound and industry-leading noise canceling at an accessible price point.

Thanks for choosing Sony. 

Best regards,

Eliab

Hi HectorM,

It is truly wonderful to know that your daughter is absolutely loving her new headphones! It is great to hear that the clear sound and lightweight design are a hit. For an even better experience, she can take advantage of the Dual Noise Sensor technology and Integrated Processor V1, which take noise cancelling to the next level so she can shut the world out and immerse herself in the music. She can even adjust the ambient sound across 20 different levels using the Sony | Sound Connect app.

We really appreciate you being part of the Sony family.

Bes regards,
Dominick

Hello JayM,

Thank you for choosing Sony!

We're honored to hear that you love your WH-CH720N headphones! It's fantastic that you're enjoying the sound quality and finding both the noise cancellation and transparency mode so useful. Thank you for your wonderful review and for recommending them!

Best regards,
-Fred

Hi StewartH,

We are thrilled to hear that you are enjoying the deep, rich sound quality of your WH-CH720N headphones! Knowing that you would definitely buy them again is the best compliment we could receive.

Thanks for choosing Sony.

Best regards,

Eliab

Hi AnerisF,
Amazing! It's lovely to hear that you are enjoying the comfortable fit and overall performance of your WHCH720N headphones. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris

Hi Jessica,

It’s a true pleasure to hear that your new WH-CH720N headphones have made such a wonderful gift! We designed these headphones to provide a premium listening experience by incorporating our Integrated Processor V1, which helps deliver that "quiet and clear" sound you’re enjoying. By effectively canceling out background noise while maintaining crisp audio fidelity, they allow you to fully immerse yourself in your favorite music or podcasts. We are delighted to know that the comfort and performance are hitting the mark for you.

Thank you for being part of the Sony family.

Best regards,
Dominick