Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound! The noise canceling feature is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaritzaS,
We are thrilled to hear that you are enjoying the excellent sound quality and amazing noise canceling of your WHCH720N headphones! We designed them to provide a truly immersive listening experience by blocking out the world around you, and we’re glad they are meeting your expectations.
Thanks for choosing Sony.
Best regards,
Eliab
Comfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable wearing. High quality sound. Great noise canceling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidB, thanks for leaving us a review! It brings us great joy to hear that you find your new WH-CH720N headphones so comfortable and that you’re loving the sound quality.
Thank you for choosing Sony!
Best regards,
Estefany
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, reliable and excellent sound, no problems at all
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Ivan!
We’re so glad to hear that your WH-CH720N headphones have been reliable and delivering excellent sound. It’s great to know you're having a seamless experience. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality, Weight
Satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is decent. Lighweight on the head. Comfortable around the years.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adapter,
Great! We're pleased that you're satisfied with your new Sony WHCH720N. With Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1. The WHCH720N allows you to fully immerse yourself in music without any distractions. Our WHCH720N lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
Value and quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is one of the best quality sounds out there with value. I had my sound bar and love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stev3n,
We're thrilled to hear that you love the quality and value you get from Sony, and that you are enjoying both your soundbar and the WH-CH720N Wireless Noise Canceling Headphones!
Thanks for choosing Sony.
Best regards, Eliab
As advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very nice headphones. The noise cancelling works great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Clarkie,
Thank you for choosing Sony!
We're excited to hear that you find the WHCH720N headphones very nice and that the noise cancelling feature works great. It’s wonderful to know they are enhancing your listening experience.
Best regards,
-Fred
Dor a young lady
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These fit perfect and look great. My daughter enjoys these over ear pods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MelanieS,
Thank you for choosing Sony!
We’re elated to hear that these WHCH720N headphones fit perfectly and look great. It’s wonderful to know your daughter enjoys using them. We sincerely appreciate you sharing your positive experience and hope they continue to bring enjoyment.
Best regards,
-Fred
- Pros mentioned:Sound quality
best I have heard and tried many
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great at noise cancelling and best of all they give better voice clarity than the other more expensive models without compromising on music quality. great for interviews and music. remember blue tooth -- phone or computer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mimm,
Thank you so much for sharing your great experience with us! We're delighted to hear your enjoyable experience with the amazing sound quality, noise cancellation, voice clarity, connectivity, and overall performance of your WHCH720N headphones. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Wireless Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, good noise cancelling, great sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Perfect! We're thrilled to hear that you like the comfort, noise cancelling capability and great sound quality of our Sony WHCH720N Wireless Noise Canceling Headphone. You can enjoy more because it was ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life. You’ll almost forget you’re wearing it. With Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1. The WH-CH720N allows you to fully immerse yourself in music without any distractions. Keep listening to good vibe music and thank you for choosing Sony! - Marco
Great gift.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought as a gift and might get one for myself in the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LindaD,
Thank you for choosing Sony!
We couldn't be happier to hear that you chose the WHCH720N headphones as a gift and are considering them for yourself. It means a lot to us that our products are appreciated enough to be shared and enjoyed by you and your loved ones.
Best regards,
-Fred
Works as advertised!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work exactly as advertised. Noise canceling is excellent. I can be in the room that my wife is watching TV and I can't hear a thing. Soft cushions over the ears. I'd recommend these to my friends. Great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, VanL! We are so happy to hear that your WH-CH720N headphones are working exactly as advertised and that you're enjoying the excellent noise canceling. It's great to know that you can't hear a thing, even with the TV on! We designed these headphones with soft ear cushions and effective noise isolation to provide a comfortable and immersive listening experience. We sincerely appreciate your recommendation to your friends! Thank you for choosing Sony.
Best regards,
Gus, Sony Social Media Team.
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my wife. She uses them for audio books and music and loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tony,
Thank you for choosing Sony!
We're excited to hear that your wife is enjoying the WHCH720N headphones for audiobooks and music. It’s wonderful to know they are enhancing her listening experience and bringing her joy.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Beats headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones is very comfortable. The sound quality it great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GSMITH,
Thank you for the 5-star rating! We're delighted to hear your enjoyable experience with the amazing sound quality and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Sony headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing gift for my son he is enjoying it to the max
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, MaryA!
We’re so happy to hear that your son is enjoying his WH-CH720N headphones to the max! It’s wonderful to know they made such an amazing gift.
Thank you for choosing Sony for your family!
Best regards,
Gus, Sony Social Media Team
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality headphones. Worth buying for daily use.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, SpencerG!
We’re glad to hear that you find the WH-CH720N to be high quality and perfect for your daily use. Providing comfort and performance for everyday listening is exactly what we aim for.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
WH-Chicago 720n
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It the best headphone I have ever gotten for the price. The app is pretty good too. It has an equilializer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FonsiV,
We are very glad to hear that the WH-CH720N headphones are the best you've ever purchased for the price! We're also happy you're enjoying the features of the companion app, especially the customizable equalizer. Thank you for the five-star review and for choosing Sony!
Regards,
Dominick
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them connects To all devices with no issue. Noise cancellation works great and able to work in the yard with it as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ReeceA,
Thank you for choosing Sony!
We're excited to hear that your WHCH720N headphones connect seamlessly to all your devices and that the noise cancellation helps you stay focused, even while working in the yard. Your feedback encourages us to keep delivering reliable and versatile audio solutions. Thank you for sharing!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase...sounds great, adequate time between charges with good range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamlG,
Awesome! It's nice to know that we were able to give you a great deal. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Budget Friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling headphones if you’re on a budget!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bivi,
We are happy to hear that the WHCH720N is delivering the noise-canceling performance you need while staying within your budget. We appreciate you sharing your experience!
Thanks for choosing Sony.
Best regards,
Eliab
Loved it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this headphones for 2 years now, I really loved it and had a great quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KayC,
It is wonderful to hear that your WH-CH720N headphones have served you so well over the last two years. We take great pride in the durability and lasting quality of our products, and we're thrilled they are still providing an excellent listening experience for you.
Thanks for choosing Sony.
Best regards, Eliab