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Customer Ratings & Reviews

$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2763 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,763 reviews
  • Rated 5 out of 5 stars

    Very comfortable and great cancellation feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, and the noise cancellation feature really works. We got this for Father’s Day and my husband can watch his shows and can’t hear all the noise from the kids.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AraceliQ, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality headphones, I bought these as a gift and it was a hit. Sound quality was surprising for what I was expecting from them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lucus, Awesome gift! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for school work, great for public and loud places. Very quality high performance headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, CarlosP! We're happy that you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones; easy to set up and use. Had some issues with my work laptop microphone and speakers. Plug and play - problem solved!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IndianaACERbuyer, Thank you for giving the WHCH720N a perfect rating! We're very happy to learn that you like the ease of setup and use of your new Sony WHCH720N headphones. And good to know that you were able to resolve your issue with your work laptop's mic and speakers. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound quality and battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TurnerS, we're glad you like the sound quality and battery of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Good value, seek best deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good headphones. May be better value if found at a different price but still not disappointed. Has really nice noise cancelling feature that works well. Pleased with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertG, We are glad to hear that you are pleased with your new Sony WHCH720N wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for its price. The noise canceling is good, the ambiente sound is not that good, they are comfortable, and the life battery is great I can use them all day for 4 days without having to charge it again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anjha, Great! We're glad that you like the noise canceling function, sound quality, comfort, and battery life. Your feedback is great appreciated! Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive sound quality and battery life. Great value and sounds better than more expensive models.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonS, Perfect! We're thrilled to know that you're impressed with the great sound quality, excellent battery life, and overall great value of your new Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. They sound really good for the price. Very confortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony, we're glad you like the sound quality and comfort of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my girlfriend as a b-day gift. No issues and shes used them about everyday for a year now!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrHale,
      This is definitely a great birthday gift for your girlfriend! Glad to hear her enjoyable experience with her WHCH720N headphones. Thanks for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    I cant complain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy I bought this product. Its not too pricey . I would suggest these earphones to people who don’t want to spend awhole alot of money .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anicebuy Great! We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Sony - WHCH720N Wireless Noise Canceling Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeking a noise canceling headphone for my travels. Lightweight and good sound quality. Note: it does not come with a carrying case and one must download the Sony app to set it all up properly. Overall a solid piece for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi amorales,
      Thank you for your time writing this review. We're glad you like the great sound quality, noise canceling features and lightweight of your new headphones. We appreciate your feedback with regard the carrying case and app. You can use the WHCH720N headphones without connecting them to the Sony Headphone| Connect app. These headphones will still work as regular Bluetooth headphones and use them to listen music, make phone calls, and user other audio features. However, connecting the headphones to the app provides additional functionality and customization options.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. The battery last for a long time. It's comfy on my ears. Noise cacelling works well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leah We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Best nose canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones not only are that great quality but that battery lasts for a long. The noise canceling is really good. I use them at the gym and they don’t slide off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SoniaJ, We're glad that you are happy with your purchase. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    A real bass banger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit. Plenty of adjustment room. The controls are convenient and the sound cancellation is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamP, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Love Tehm!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter after her AirPods died forever on her. She loves them. She states the noise cancelling is wonderful and that they may work too well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keta,
      Thank you for the 5-star rating! We're really glad to hear your daughter's enjoyable experience with her new WHCH720N headphones. Nice to know she loves the noise canceling features of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    My son loves them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. I bought them for my son. He really enjoys the ambient sound feature. He also loves the fact that he can used them both wirelessly and wired.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanderO,
      Awesome! We're really glad that your son loves the Ambient sound mode and connectivity of the WHCH720N headphones. Thanks for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great Headphones for Traveling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect for me, like to use my IPad for t.v. in bed and these headphones prevent my husband from having to sleep with a pillow over his head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaroleT,

      Thank you for the 5-star rating! We're glad to hear that you like the headphones for traveling. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Perfect headphones for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great and the noise cancellation are amazing, not only that but the comfortability on these is insane. I love this, it's perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DuyenN, Thanks for sharing your experience. We are happy that you love your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Remarkable quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sturdy high quality material excellent sound quality advanced features and generally a great product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gaming, Thank you for the amazing review! We're glad you like the exceptional quality, incredible sound, and advanced features of your Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US