Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product at a reasonable price. Headphones are comfortable to wear long term. I wish they had a carrying case however.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AETX,
Awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you like the price point and comfortable design of the headphones. Your feedback is greatly appreciated. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and comfortable… no heat felt while wearing it for more than 3 hours battery life also good highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GD07, We are glad that you now have an excellent pair of wireless headphones. Thank you for sharing your experience and for choosing Sony. Enjoy! Vincent
Good cheeper Sony headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good and fairly inexpensive. Noise canceling works quite well. The app you download for these headphones allow more play with how you want your music to sound like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kaden, We appreciate your feedback and we are happy that you like the noise canceling feature and Sony Headphones Connect app of your new Sony headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for choosing Sony! Vincent
Decent choice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent battery life. Not amazing but not terrible. Good sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianL,
Thanks for sharing your thoughts on the WH-CH720N. We're glad to hear you're finding the sound quality to be enjoyable.
Your feedback on the battery life as 'decent' is very helpful. The WH-CH720N is rated for up to 35 hours of playback with Noise Cancelling on, If you feel the battery isn't lasting as long as it should, you can reach out to our support team for troubleshooting tips.
Here's the link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
It's great to hear real-world experiences like yours.
Thanks again for sharing and for choosing Sony!
Sincerely,
Jenn | Sony North America.
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price, I will buy these again if/ when the need arises
I would recommend this to a friendBrand response from SonyListens
Posted .Hi seejay22, we're glad you like our product! Thanks for choosing Sony. ~Earl
Love them
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my husband. He loves them. He listens to his music quietly without disturbing anyone in the house.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones, We are glad to hear that your husband loves his new Sony WHCH720N wireless noise canceling headphones. You chose the best for him. Thank you for trusting Sony! Vincent
Cool Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having a lot of fun with these headphones. They are very comfortable and the sound is high quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fridgehappy,
Thank you so much for the 5-star rating! We're delighted to hear that you are having a great time with your Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wear them while on my riding mower. Most noise from mower cancelled which is very tolerable. Music sound great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaneF, We are glad that you now have a pair of great noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
You need to buy this!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my new headphones!! I really recommend them… easy to wear and very light! And the sound!! Amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaoryL,
Thank you so much for an amazing review and recommendation! We really appreciate that you are happy with your newly purchased Sony headphones. Nice to hear you are enjoying the superb sound, easy fit, and lightweight design of the WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great. I’ve owned them for a little over a month now and they haven’t let me down. I recommend these as they are well worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickO, Awesome! We are so glad to hear that you are happy with your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones do exactly what they say. When I have them on it is very hard to hear anything going on around me. Just what I asked for.
I would recommend this to a friendBrand response from SonyListens
Posted .HI AngW, We're glad that you are happy with your purchase. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Large enough to comfortably fit on head. Very comfy and good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KorenB, We are glad that you like the quality of your new Sony wireless noise canceling headphones. Thank you for choosing Sony! Vincent
A College Must Have
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My child in college loves these Sony headphones. When they are worn no oitside noise can be heard. Great for online classes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonG,
Awesome! Glad to hear that your college child loves the WHCH720N headphones. This is definitely great for online classes.Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Noise cancelling!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for noise canceling headphones purchase these and I promise you won’t regret it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MomD, We are happy that you like your new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, if you really need a noice cancelling this ore not the one. O travel a lot and I was looking for more noice cancelling,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoM, Awesome! We're delighted to hear that you like the noise canceling function of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Sony Headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work and sound great. The only issue that I have is they slip a little when I’m working out they don’t fit properly over my head and ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Eheadphones,
Thank you for your purchase and for leaving your feedback. We're glad that you are pleased with the sound quality of our WHCH720N. You may try adjusting the headband of the of the unit to fit perfectly into your head. Thanks for choosing Sony! - Marco
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, well worth the investment! Perfect for those looking for noise canceling headphones for an Autistic kid.
I would recommend this to a friendBrand response from SonyListens
Posted .This is amazing, GeraldW! We're delighted to hear that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son got these ear phones and he loves them. Not only are they comfortable but they meet all his needs. He is very happy with them and really recommends them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoC,
That's fantastic! We are extremely pleased to know that your son is very happy with the comfortable fit design and exceptional performance of his WH-CH720N. We truly appreciate your recommendation! Turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Thank you very much for your purchase and for choosing Sony!
- Romeo
good headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very nice. The sound is great and the battery lasts a long time however, the noise cancelling could be better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffL, Glad you like your new headphones. Make sure to keep your device up to date to enjoy and its features.Thanks for choosing Sony. -Craig
Awesome
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome no issues connects easily. Goid battery life, great noise reduction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamM, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig