Customer Ratings & Reviews
- Model:
- WHCH720N/P
- SKU:
- 12205601
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Comfortable for my Charlie Brown round head
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a big ol’ head and these fit me great. Sound is wonderful. Has active noise cancellation, ambient sound options and other functions you can trigger through the SoundConnect app from Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi linzkins9, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. Well work it. Long lasting battery life and very clear sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlphonsoS,
Perfect! We're thrilled to hear you like the clear sound and long battery life of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
- Pros mentioned:Sound quality
Give These Headphones A Try
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Effective unit with both Bluetooth and wired connectivity options. Operating instructions were straightforward and charging the unit seems easy. Noise canceling effectiveness will be tested later this month on our international airline flight. Price point was attractive especially in comparison to $600. plus units.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the positive feedback, George! We're glad you are impressed. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Comfort
Perfect sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you won't a better value. The fit over the ears is very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Hndsmgmp,
We're delighted to hear your thoughts of the WH-CH720N headphones!
We can't be happier to learn they're offering such great value for the price. We also truly appreciate you highlighting the comfortable over-ear fit—we designed them with comfort in mind for long listening sessions, so it's wonderful to know that's making a difference for you.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Comfort, Sound quality
Excellent headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very durable and high quality for the price. Great purchase for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andre,
A great big thank you for shopping with Sony! We love our customers dearly and hearing your feedback is so helpful to us. We're really glad you like your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. - Kris
- Pros mentioned:Sound quality
Good quality good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality is pretty great for $100 headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user789491,
We're so glad to hear you're impressed with the sound quality of the WH-CH720N headphones! We work hard to deliver great audio at every price point, and we appreciate your feedback.
Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Sound quality
Good but flawed.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses 2 points for 2 very important reasons. 1) the mics cut into my ears unless I'm wearing them in a very specific way and I'm constantly adjusting them for comfort. Annoying. 2) you only get passthrough audio or noise cancelling, you don't get just amplified audio. That being said the sound quality is top notch but I'll be shopping around for other more comfortable headphones. The mids and bass are good but it has a very thin field of sound separation. They sound good but not great. There's an application for your phone but not for Windows. So you lose functionality when using them for PC gaming. The pickup mic on these are incredible though with great call clarity. Hard to recommend over other products though. If you like the sony sound stage and only use these with a phone, they're pretty gud.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherW, Thank you so much for your review. We are glad to hear that you are happy with the sound quality of your new WHCH720N headphones. We appreciate your feedback with the headphones. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves these headphones because he hears none of the surrounding noise while watching TV. I love these headphones because I don't have to listen to his movie while I am reading!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hzeller03, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, holds a charge, easy to use. I do wish the volume could be turned higher than the max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlotteK, We are happy that you like your new Sony Sony WHCH720N wireless noise canceling headphones. If the sound level is quite low, please check and make sure to adjust the volume of the headset and the connected device. You may also ronnect the Bluetooth device to the headset once again to isolate the issue. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for trusting Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great pair of headphones; comfortable, love the color, sound is nice. My only complaint is the noise cancelling isnt as good as I'd hoped.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JordanR,
Thank you for your time writing this review. We 're really glad you love the color, sound quality and comfortable fit of your new headphones. However, we are sorry if we were not able to meet your full expectations with the noise canceling features. You may try some solutions below if the effect of noise canceling is not sufficient:
Make sure the noise canceling function is turned on.
Adjust the headset into a comfortable position.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions.
To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it.
With the “Sony | Headphones Connect” app, check the setting of [Ambient Sound Control]. If it is set to [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode.
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks again for purchasing Sony! - Kris
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves these headphones. They are easy to connect to Bluetooth and work great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, user218371,
Thanks for the review and the 5-stars rating! It brings us great joy to hear how much your husband is enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, he'll be able to enjoy listening to his favorite tunes for a prolonged time!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
- Pros mentioned:Sound quality
Great stuff
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones made for consumers, had it for almost 10 months now, music has never been better!! That might be because this is my first purchase of an audio product which for which the price was above 100 dollars. All that aside would recommend to a friend definitely
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reynerd, Awesome! Thank you for this wonderful review of your Sony WH-CH720N Headphones. We're so delighted to hear that you appreciate its excellent performance and amazing sound quality. It sounds like we hit the mark with the WH-CH720N. Thanks for the recommendation and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are very comfortable and have really good sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristineC, Fantastic! We're glad you like the comfortable fit and great sound quality of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Sound good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Sound great. Noise canceling is a bonus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LilyP, We are happy that you like the quality of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect for me. I use mainly at the gym while walking on the treadmill. Them deliver a clear sound & their design blocks out all noise at the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony head phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone for the price. Music is loud and clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JonathanS,
Thank you for choosing Sony!
We're truly heartened to learn that you’re enjoying your WHCH720N headphones’ great value, loud music, and clear sound. Thanks for sharing your experience!
Best regards,
-Fred
- Pros mentioned:Battery life
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great used on plane ride. Used for a 2.5 hr flight and still had plenty of battery.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great sound quality and feel pretty comfortable. The battery life last for ever, I can go almost two weeks with out having to charge them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnathanMajors, We're glad that you like the sound quality, comfort, and battery life. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Great Headphone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new wireless headphone. Easy to use, connects to my WIFI very fast.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound fits on your head comfortably at good prices
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sherm,
Awesome! Nice to hear you are enjoying the great sound quality and comfortable fit of your Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris