Customer Ratings & Reviews
- Model:
- WHCH720N/P
- SKU:
- 6620465
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the exceptional sound quality and long-lasting comfort provided by these headphones, making them ideal for extended use. Users also frequently praise the impressive battery life, lightweight design, and reliable connectivity. While the overall experience is highly positive, some individuals noted that the device is not very compact for travel and expressed minor preferences for different bass levels or higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Nice headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for amazing price. The quality is amazing, noise cancelling works as i expected. Great for gym usage, walking around the neighborhood, etc.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jywon,
Fabulous! Nice to hear your new headphones perfectly suits your needs and expectations. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise cancellation, earmuffs can get dirty if used in gym, and doesn't promote headphone safety which would be a huge plus.
I would recommend this to a friend - Pros mentioned:Sound quality
Good for my teenager
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my teenager and he loves them. He says they are comfortable and decent noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicF, Thank you so much for the 5-stars review and for sharing your amazing experience with our WH-CH720N! We're glad you're happy and satisfied with the amazing sound quality and noise canceling of the headphones. With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music. Thank you for purchasing our WHCH720N and for choosing Sony! -Jess
- Pros mentioned:Battery life
Great battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent battery! Great for gym use. Microphone decent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EchoShow8,
Thank you for such a great review! Glad to hear that you are enjoying your WHCH720N headphones while working out at the gym. We really appreciate your satisfaction with the long battery life of the unit. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Don't fly without these!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them!!! So thankful I got before flying over Christmas!! Amazing!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolN, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sounds and bass that these headphones give. Great for working out!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gerardo We're glad that you like the sound quality. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort
Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have been great. They gave withstood a teenage boys disregard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcosE,
Thank you for the 5-star rating! We're glad to hear your satisfaction with your Sony headphones. The WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought these for my grandson. He really enjoys them. He said he can’t hear any noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KatrinaB19, We are thrilled to hear that your grandson really enjoys his new Sony noise canceling headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. You chose the best for him. Thank you for trusting Sony! Vincent
- Pros mentioned:Battery life
Noise cancelling
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] For the price, I can tell it kinda decent. Battery life is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Salim, Thanks for the 5-star review. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
- Pros mentioned:Battery life
These work for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, long battery life. They work to record my videos.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MicheleB, We are glad that your new Sony WHCH720N wireless noise canceling headphones work great for you. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really amazed by the quality and aspects of these noise canceling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cino, Thanks for sharing your awesome experience. We are glad to hear that you are really amazed by the quality and aspects of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves her new headphones. As always had freat in store experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosD, We are thrilled to hear that your daughter loves her new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Its alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurts after a couple hours of use cushioning on top not the best. ANC is below tier non existent. Sound is ok after you find the right EQ settings. Built is alright fo its price.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience with the WH-CH720N, Konin. We appreciate your honest feedback regarding comfort, noise cancellation, audio quality, and build. We're sorry to hear that the cushioning did not meet your expectations and that the noise cancellation was not as effective as you'd hoped. Your input about sound quality and finding the right EQ settings is also noted. We constantly strive to improve our products and your feedback helps us identify areas for enhancement.
If you would like assistance with fit adjustments, EQ settings, or if you're experiencing persistent discomfort, please reach out to our support team.
We value your feedback and are committed to ensuring a positive experience with Sony products.
Thanks for choosing us!
Gus,
Sony North America Customer Support
- Pros mentioned:Sound quality
Stellar Sound Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stellar Sound Quality!!! Great alternate choice when the item I wanted wasn’t available
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamT, wonderful! We're glad you like the sound quality of your new headphones! Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Quality sound!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is headset has noise cancelling sound. A perfect addition to submerge you into your movies, music, and games.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dee4K,
Thank you for the purchase! We're glad to hear that you like the noise canceling of the headphones. We appreciate the review and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sounds system
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality for the price matches, love these so worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SilvaO,
Many thanks for the 5-star rating! We're glad to hear that your investment with your WHCH720N headphones is worth it. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris
COMFIEST HEADPHONES EVER!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought these headphones about a month ago and they're absolutely the best thing i've bought from best buy by far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinC,
Thank you so much for the fantastic review! We're thrilled to hear that you love your WH-CH720N headphones and that they're the best purchase you've made from Best Buy. Your positive feedback means a lot to our team!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price . Noise canceling works very well .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TonyC,
Thank you for the purchase! We're glad to hear that you like the price point and noise canceling of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort
Comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use them for long hours at work and they are comfortable for a large portion of the day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlfredK, wow! We're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Amazing for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am no sound expert but I love this headphones. The sound quality and the noise cancelling are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amed, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin