Customer Ratings & Reviews
- Model:
- WHCH720N/P
- SKU:
- 6620465
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, comfort, and long battery life of the product. They also appreciate its lightweight design, good fit, and reliable connectivity. However, some customers note that it is not very compact for traveling and have minor concerns regarding the bass and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Great Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone is light, comfortable and the battery last a long time! I received this product a few months ago and uses it on a daily basis for more than three hours at a time, and only need to charge it may be once a month. The noise cancellation is pretty good,
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Comfotable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear, very good sound quality Last long time for the time i use it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrea,
We are immensely pleased to hear that your WH-CH720N headphones are providing the comfort and long-lasting performance you need! To achieve that "barely-there" feel, we designed these to be our lightest overhead wireless noise-canceling headphones yet, featuring high-quality earpads that distribute pressure evenly. They are powered by our Integrated Processor V1—the same chip found in our flagship models—to ensure premium sound and efficient battery management, giving you up to 35 hours of playback so your music stays with you all day long.
Thank you for trusting Sony with your audio journey.
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
For private viewing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this so as not to disturb my wife when she's reading and I'm watching videos on my phone. Great sound, very comfortable and has features that I haven't tried yet. The smart phone app allows me to see battery condition and turn off headphones from the app, so there's no doubt.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidW,
We are delighted to hear that the Sony WH-CH720N is helping you enjoy your videos with great sound and comfort while maintaining a quiet environment for your wife.
It is wonderful to know you are already exploring the Sony Sound Connect app to monitor your battery and manage your settings so easily. If you ever find yourself looking to further enhance your quiet time, you might be interested in our flagship WH-1000XM6. This newer model features our most advanced industry-leading noise cancellation, which can block out even more external sound, providing a truly isolated and premium listening experience.
Thank you for making Sony part of your home and your daily routine.
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
My Sony headset-D
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is comfortable, high quality sound, easy to set up and operate, long charge and good price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertC,
We are pleased to learn that you are finding the WH-CH720N so comfortable and easy to use! We designed these headphones with a lightweight headband and soft earpads to ensure they remain cozy for long listening sessions, and it is wonderful to hear that the high-quality sound and long-lasting battery life are providing the premium experience we strive for. Our goal is to provide advanced features like Dual Noise Sensor technology in a user-friendly package, and we are thrilled that the simple setup and great value have made them a perfect fit for you.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
First time buying over ear headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this was my first time buying over ear headphones but my 3rd pair from Sony. Figured I would see what the hype was about and spent $93 on these after getting $85 off and I have to say these are a game changer, especially for the price point. Great anc, amazing range, super comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake,
We are thrilled your first over-ear experience is a "game changer"! It’s great to hear that the Integrated Processor V1 is delivering the noise canceling and comfort you expected at such a fantastic price.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Great value, especially when on sale!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale for around $82. Works great, sounds great without too much fiddling with the EQ settings in app, and is very comfortable! There is a cool feature you can enable in app where the noise cancelling gets enabled or disabled depending on if you're sitting/walking. There was another settings relating to your location but disabled it. Speaking of, the noise cancellation sounds better then my air pods pro 2 (In my opinion) and I feel more isolated when in my noisey work setting. I also picked these out for multipoint. The multipoint is quite nice and the switching is fairly seamless. I use it with my phone, work and personal laptop, and my steam deck. No apparent issues! Sounds great on the deck. I've had these for about 4 months at the time of writing and haven't had any problems. I do wish they were more compact but for the price I can't argue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jacob, it is fantastic to know you’re having such a positive experience with your WH-CH720N headphones!
We really appreciate you sharing your thoughts and it’s great that you’ve been getting the most out of the multipoint connection and noise cancelling.
Thank you for choosing Sony and for taking the time to share your feedback!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Weight
New Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, battery lasts for days, very comfortable to wear all the time, and not heavy at all. I just wished it came with a case to put them since they feel so light and easily breakable. Some sound may also leak at very high volumes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GMora, thanks for the fantastic review of your WH-CH720N headphones!
We're thrilled to hear how much you love your headphones – it's great that the battery life and comfort are standing out! We understand your feedback about wishing for a case and the concern about them feeling easily breakable due to their lightweight design. While they don't come with a hard case, their durable build is designed for everyday use.
Regarding sound leakage at high volumes, this can sometimes happen with over-ear headphones, please try testing with the sound adjustments on the Sony Connect App to avoid this to happen again. You can also refer to this article: ''What is Noise-Cancellation and what can I expect?'' [https://www.sony.com/electronics/support/articles/00203389?utm_source=glean]
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Battery life, Comfort, Sound quality
Great choice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones’ sound quality is very good and they are comfortable. They cover my ear and have great noise canceling. Battery life’s perfect too! They lasted for a week of not so heavy usage.
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Good quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones does its job. Its perfect for trying to watch your own show without disturbing anyone. And its noise canceling is a game changer. It drowns out noises and give me some time to relax and enjoy peace and quiet. Fits well on my ear comfortably. Doesnt get in the way when doing chores. Sound is very good quality. Battery last really long. Good product
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great headphones, good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent with these deep bass noise along with strong mids really balance out of the sound. And I’m very impressed with the active noise cancelling as well. It basically eliminates all of the engine hum on a plane and gets rid of lots of low frequencies extremely well. You can use an app to fine tune settings which worked well for me although I didn’t really need to change much. Battery seems good but I haven’t tested it to the max. Pairing and connectivity has worked well, doesn’t switch as seamlessly as AirPods between my devices but has been as easy as selecting them in devices for it to pair up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lightchaser,
Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We're delighted to hear your enjoyable experience with the excellent sound quality, noise canceling function, connectivity, features, and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Offering a balance of impressive sound quality, excellent comfort, and long battery life.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Whirlpool!
We’re so glad you’re enjoying the impressive sound, comfort, and long battery life of your WH-CH720N. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality, Weight
Good sound.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mostly use it for my tv. Very light, exceptionally good sound, and a long battery life. Definitely worth the money
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review, SimonR!
We are so pleased to hear how much you are enjoying the WH-CH720N headphones, especially for TV viewing! It is wonderful to know that you find them very light and that you've experienced exceptionally good sound and a long battery life.
We agree they are definitely worth the money, and we appreciate you choosing Sony for your listening needs!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound qualityCons mentioned:Portability
Fire headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yooo this headphones are fire, you can like adjust the bass, treble, and mid and more. Noice cancellation is amazing, I can’t hear my screaming wife when I got these babies on. Only thing that bothers me is that the headphones can’t fold so I can’t fit them into like a small bag buts it’s alright cuz I got them on most of the time. Overall, favorite headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user732771, Thank you for the the amazing review! We're thrilled to hear you like the highly adjustable sound, excellent noise cancellation, and overall performance of your Sony WHCH720N. We have noted your input about the lack of folding options and will be sure to forward this feedback to the appropriate department. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Versatile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and connects well with both my PC and my iPhone. The battery lasts a surprisingly long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christy,
Thanks so much for sharing your feedback on the WH-CH720N headphones!
We are honored to hear that you're enjoying the great sound quality and that the connection with both your PC and iPhone has been smooth. It's also excellent to know the long battery life is a pleasant surprise!
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality, Weight
Good quality for cheap price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound in these headphones is really good, and together with the noise cancellation they are really nice for travel. In addition they are pretty lightweight which makes them really comfortable. However the fact they dont have a case or a bag to carry them sometimes was an issue to use them, also if you have big ears they could be a little bit uncomfortable as the ears could friction with the headphones as there is not that much space in the ear. Eitherway is a good quality product for the price it has.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, Juan!
We are extremely pleased to know about your satisfaction with the amazing sound quality, exceptional noise canceling function, lightweight & very comfortable fit design, and reasonable price of these headphones. We greatly appreciate your feedback with the carrying case and size of the earpads.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality, Weight
best headphones yet!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for more than a year, and it's my favorite pair of headphones. It's comfortable, light weight, and the sound is great. Unlike another pair of Sony headphones, this one doesn't hurt my ear. I think it might be the way it's shaped, but I can wear this for hours on end. Great pair!! I'm actually considering buying another pair for standby!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Fantastic sound, microphone is subpar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality. Im hearing music in ways I've never heard before, and gaming is more immersive than ever. Bass is fantastic, and sound cancelling is so good that i get paranoid about my surroundings sometimes. 10/10 sound quality. The microphone on them is practically useless, though. Works fine for making phone calls, but don't plan on using it for any form of content creation, your phone or laptop microphone will be higher quality than this audio. Ive been using them every day for weeks and just had to charge them for the first time yesterday, battery life is very impressive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DCDC,
We are absolutely thrilled to hear that the WH-CH720N headphones are delivering such an immersive audio experience for your music and gaming, and we're proud that the sound quality, bass, and long-lasting battery life have earned a 10/10 rating! However, we appreciate your candid feedback regarding the microphone quality for content creation purposes. The microphone technology in this model is primarily optimized for clear, hands-free voice calls in daily use and not for professional-grade recording or broadcast audio; for higher-quality, low-latency communication like content creation or serious gaming, we recommend utilizing a dedicated, wired microphone or one of our specialized headsets like the Sony INZONE series.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Fit, Sound quality
Pick these up if you can
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was between this headset and the Sennheiser Accentum Wireless. I can say I am happy that I chose this headset. The sound is great on it and the fit is good as well. It's battery life is amazing as well. Sure noise cancelling only has 35 hours but I don't have it on all the time so my battery life probably jumps up to around 40 or 45 hours which is insane. If you're on the fence about this headset, maybe wait for a sale as I was able to grab them for around $100
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sean,
You definitely made the right choice! Nice to hear that you are satisfied with the amazing sound quality, great fit, and long battery life of your WHCH720N headphones. We appreciate your recommendation. Thanks for purchasing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Great Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earphones. They cancel out outside noise, comfortable for everyday, traveling. Have a bit of a struggle when working out but still enjoy using them for the gym. Battery life is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnaM,
That's wonderful to hear! We're absolutely thrilled you're loving your Sony WH-CH720N Wireless Noise-Cancelling Headphones.
It sounds like they're really delivering on what matters most: excellent noise cancellation for peace and quiet, comfort for extended use, and fantastic battery life that keeps up with your busy schedule. We appreciate your honest feedback about using them for workouts; it's helpful for us to know.
Thanks for choosing Sony, have a fantastic day!
DiegoV
- Pros mentioned:Comfort, Sound quality
Great headphones for decent price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace my old glitchy WH-1000XM3 headphones that finally kicked the bucket. I have XM5's for home use, but needed something decent and not too expensive to use at work in a loud dusty lab. These are pretty decent for the price! The sound is fantastic, which is what I was having trouble finding in similar headphones that boasted noise cancelling capabilities. These only have 2 sound modes as opposed to 3 on the "fancier" headphones, but I never actually use the full noise cancelling so that doesn't bother me. There is some sound that comes through on the noise cancelling setting, but it doesn't bother me, as I need to hear some stuff and don't like too much sound to come through. These headphones are really light compared to my fancy ones, which again is actually really awesome while I'm working. I don't get a lot of fatigue on my head, which is great because I'm wearing these for hours at a time. I haven't used them enough to test the battery time, but seems to be going strong so far!
I would recommend this to a friend