Customer Ratings & Reviews
- Model:
- WHCH720N/P
- SKU:
- 6620465
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Amazing!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation on these headphones is amazing! They’re super comfortable and the audio quality is great! The battery life on these is also sooo amazing !!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vanessa,
Perfect! We are very glad that you are enjoying the superb sound, noise canceling features, comfortable fit, and long battery life of your new Sony headphones. The WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Headphones from Best Buy. Great service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered these headphones so that my husband could watch football games and baseball games , sometimes all day. Allowing me to listen to music or watch movies on my phone while I’m cooking cleaning or relaxing. It has saved angry feelings. Improved life wonderfully. They are 100% reliable headphones, easy to engage with the tv, and are comfortable. Great buy! Great sound! Even good for opera in the internet! Our first shipment was stolen in minutes from doormat. Best Buy sent us a second!!!! They were wonderful, beyond what expected!! Heroes to me. We got them first day we ordered!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LindaB,
Wow! Thank you very much for sharing your wonderful review of our Sony WHCH720N. We are truly happy that you are pleased with the overall quality and performance of your WHCH720N headphone. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! Marco
- Pros mentioned:Sound quality
Amazing headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset, very light, outstanding audio quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisP,
It’s great to hear that you’re enjoying the lightweight design and audio quality of the WH-CH720N! We designed these to provide long-lasting comfort without compromising on the high-quality sound Sony is known for.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great head phones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using since purchase and love the sound and quality. It’s very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianaO,
We are truly heartened to learn that you are loving the sound and quality of your Sony WH-CH720N headphones!
We are thrilled that you find them very comfortable to wear, even after continued use since purchase. We strive to offer a great listening experience combined with superior comfort.
Thank you for trusting Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Great headphones at any price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are super comfortable, with great sound. The noise cancelling also works very well and surprised me when I could hear outside noise...and then it was gone. Amazing value for the price with no compromises.
I would recommend this to a friend - Pros mentioned:Sound quality
You've Been Warned...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good when using with phone and the accompanying sound app. Not the best when used with a cord in other sources, but that's probably the fault of the source and not the headset. Worth the purchase, regardless. Also, listen to The Warning, a rock trio of three Mexican sisters!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MisterGuy,
It’s rewarding to hear that you are finding the WH-CH720N to be a worthwhile purchase, especially when paired with the Sony | Headphones Connect app to get that tailored sound. You are spot on—when using the wired connection with certain sources, the audio profile can vary based on the output of that device, whereas the app allows our integrated processor to really shine.
Also, thank you for the musical recommendation! We love hearing about the diverse artists our community enjoys through Sony hardware.
Thank you for making Sony part of your rock-and-roll journey!
Regards,
Dominick
- Pros mentioned:Sound quality
Bought for noise cancelling, great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these ver Memorial Day weekend 2024. They’re great with noise cancelling and having the apps for immersive audio. Photos are taken of the ear and you do need to download the apps with Immersive audio. Once you do so, holy crap is it a game changer. The music is amazing and the battery life is about 10 hours on a single charge. I HUGHLY RECCOMEND the warranty from Sony. The Geeksquad warranty is limited to what the Sony warranty offers at the same price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tomas,
Excellent choice! We're happy to hear that you are enjoying the noise cancellation, Sony Headphone| Connect app, long battery life, and warranty of your WHCH720N headphones. We always strive to deliver the best quality with our products and aim to provide the greatest experience possible. Thanks for choosing Sony! - Kris
Great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mother needed new headphones and these were a perfect fit! Very easy to use, Bluetooth and cord connection. Very long battery life. Product lives up to the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KeilaS,
Thank you for choosing Sony!
We're truly heartened to learn that the WHCH720N headphones have been such a perfect fit for your mother. It’s wonderful to know she’s enjoying the ease of use, the flexibility of both Bluetooth and wired connections, and the impressive battery life. We’re glad the product delivers the value you were looking for, and we appreciate you taking the time to share such positive feedback.
Best regards,
-Fred
- Pros mentioned:Sound quality
Better than value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these as a last minute cheap purchase but I didn't realize how good these were until I brought them to the gym. They are super comfortable and have a great sound and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BaileyMalbrough,
Thanks for this wonderful review!
We're so glad to hear your WH-CH720N headphones—even as a "last minute cheap purchase"—have exceeded your expectations, especially for gym use!
It's fantastic that you're experiencing the super comfort and great sound quality, along with effective noise cancellation. We designed these headphones to be lightweight and comfortable for extended wear, and it's particularly rewarding to know they're performing so well for your workouts, allowing you to truly immerse yourself in your music.
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Sound quality
Recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, these headphones are a great quality and very comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaceyS,
We really appreciate you sharing your thoughts on the WH-CH720N headphones!
We are delighted to hear that you find the quality to be great for the price and that they are very comfortable for you.
The WH-CH720N headphones were designed to give you excellent sound without breaking the bank, offering Digital Noise Canceling and up to 35 hours of battery life so you can listen all day long. They are also super lightweight for easy portability!
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Good headset
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset, very lightweight, good sound quality and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the positive feedback, SamuelR!
We are delighted to hear you find the WH-CH720N headphones to be a good headset!
It's excellent that you are enjoying the benefits of the very lightweight design, along with the great sound quality and effective noise cancellation—features we prioritized for comfortable, distraction-free listening.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Awesomeness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and does a great job at keeping out ambient noise - exceeded expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Asteroid,
We are thrilled to hear that the WH-CH720N has exceeded your expectations! We designed these headphones to deliver a premium listening experience without compromise, so it is fantastic to know you are enjoying both the great sound quality and the effective ambient noise cancellation.
Thank you for choosing Sony and for sharing your wonderful feedback!
Regards,
Dominick
- Pros mentioned:Sound quality
recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for its price. The noise canceling is good, the ambiente sound is not that good, they are comfortable, and the life battery is great I can use them all day for 4 days without having to charge it again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anjha, Great! We're glad that you like the noise canceling function, sound quality, comfort, and battery life. Your feedback is great appreciated! Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Very good product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Very light, well constructed. Excellent sound, good battery life. Recommend.
I would recommend this to a friend Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them they are very comfortable and very light
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Wandii, thanks for the great feedback!
We are really happy to hear that your new WH-CH720N feel so good to wear.
Thank you for selecting Sony and happy 2026!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great value. Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. I can actually turn them up and jam tunes if I want to. Fit is very comfortable. Easy to use and connect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kimboe66!
It is truly wonderful to know that you're experiencing great sound and comfort with your WH-CH720N headphones.
We designed them with features like excellent noise canceling to block out distractions and a long-lasting battery so you can keep the music going all day long.
Thanks so much for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality very good sound and has a comfortable fit!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WesB,
Thank you for choosing Sony!
We’re elated to hear that the WHCH720N headphones offer excellent quality, great sound, and a comfortable fit. It’s rewarding to know they enhance your listening experience so well.
Best regards,
-Fred
- Pros mentioned:Sound quality
Head Phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling and holds a charge forever!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BethM,
Thank you for choosing Sony!
We’re honored to hear that you appreciate the WHCH720N headphones’ noise-cancelling capabilities and impressive battery life. It’s wonderful to know they provide you with lasting performance and an enhanced listening experience. Your feedback truly encourages us to continue delivering quality products designed to enrich everyday moments.
Best regards,
-Fred
- Pros mentioned:Sound quality
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. The battery last for a long time. It's comfy on my ears. Noise cacelling works well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leah We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Outstanding Noise Canceling at this price range!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, these are OUTSTANDING. Took them on a flight, and just really good noise cancelling. Comfortable too, and I have large ears. Sound quality is good enough, you can tweak in your 'Headphones' android app - bump up the mid-highs a bit for more clarity in the 3000 to 6000htz range (based on reviewers comparison to fancier XM4s). But I mainly got these for the noise canceling aspect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl