Customer Ratings & Reviews
- Model:
- WHCH720N/P
- SKU:
- 6620465
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones specifically because I was traveling to Japan, 10 hour flight. I knew I needed some headphones with noise cancelling, but I did not want to spend a lot of money and these were the right price. They worked great in the plane, fell asleep with them on listening to music. Connected just fine with the in plane entertainment too. Now I use them at home when I don’t want to hear anything else. For the price the headphones did the work.
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and cute color! The audio leaks a little but I don’t care because the noise canceling is amazing. And battery life is crazy good, didn’t need to charge mine for a whole week
I would recommend this to a friend - Pros mentioned:Sound quality
Sony headphones 720 model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 1st sony headphones and im loving them. Very good sound quality and n/c.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the awesome review, Anchoragebestby!
We are so excited to hear that your first pair of Sony headphones is a hit! It’s great to know that you're loving the sound quality and that the noise canceling is doing its job. We always love welcoming new members to the Sony family!
Enjoy the music and thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great for casual use. Comfortable. Good sound.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a musician, so I have a special appreciation for sound. These are great for the price. I ended up returnng them for the newest Bose BT Headphones which are an expensive step up and back to Bose which I've just grown to love over the years. Also, these are comfortable, but I work and wear my headphones 12-16 hours a day, so paying a premium price for a premium higher-end level of comfort is more a necessity for me versus a pair like these Sony's that would be completely fine for casual use. Very nice looking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BMB1,
Thank you for your time writing this review. We really appreciate you like the sound quality, stylish design, and comfortable fit of the WHCH720N headphones. However, we're sorry to hear you returned the unit. Finding the right headphones can be a personal choice. Sony offers a variety of high-end headphones with excellent sound quality and features. For more information about our products, please visit our website through this link: https://electronics.sony.com/
Sony values customers opinion and is always striving to provide the best experience possible. Thanks again for purchasing Sony. - Kris
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, battery life is amazing, (had it for a month and only needed to charge it once) and comfortable. Not too pricey too, which is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Malik,
Awesome! We're glad you are enjoying the great sound quality, long battery life, and comfortable fit with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great value, low price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality of sound, lightweight and good connectivity..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IanG,
We are pleased to learn you gave the Sony WH-CH720N headphones a five-star rating!
It's wonderful to hear that you are enjoying the great quality of sound, lightweight design, and good connectivity. We strive to make our headphones highly functional and comfortable, and your positive comments confirm this.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Wonderful Headphone. Highly recommend.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I deliberately waited this long to write a review. My son is a little "rough" and wears his headphones everywhere! It is practically glued to his head. I am pleased to report that this headphone is still in 1 piece. I am surprised and really happy. Saves me some $$. This is a great headphone. I am clear across the room from him and I can hear the sound coming from it. Great price. Great item. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KamoneL,
Amazing! We're glad that you like the design and sound quality of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
We love this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is so excited for this gift. He wears them while he walks on a daily basis. He can not wait to use them the next time he flies. The sound quality is great and the noise cancellation feature is so complete. He can not hear me talking when he has these headphones on his head. He loves that part.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing such a wonderful review, WalterinNOLA!
We are so happy to hear that your husband is loving his gift! It’s great to know the WH-CH720N headphones have become a part of his daily routine. While we're thrilled that the Noise Canceling is working so well for his walks, we are even more excited for him to experience them on his next flight—they really do make travel much more relaxing.
Thank you for choosing Sony for such a special gift!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are perfect for listening to music while editing photos in Lightroom Classic. The music sounds clear and full; the noise canceling feature works great; and the battery lasts a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive feedback, LuisA! We're thrilled to hear that you are enjoying your WH-CH720N headphones. It's great to know they are perfect for your music listening experience while editing photos in Lightroom Classic. We're glad that the sound quality, noise canceling feature, and long-lasting battery have met your needs. We appreciate your review and thank you for choosing our product.
Gus
- Pros mentioned:Sound quality
Great Budget Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This exceeded my expectations. While it lacks Hi-Res audio and touch controls, it effectively fulfills its purpose. You gain extra features with the app as you move to higher models. The sound quality is mediocre, but phone calls were clear. I recently used these at the airport with no problems. The noise control worked well and even alleviated my ear pain during flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Imani,
We are really happy to hear that your headphones were a reliable companion during your recent travels! It is great to know that the Dual Noise Sensor technology and Integrated Processor V1 effectively shut the world out during your flight, and we are glad the Sony | Sound Connect app has allowed you to customize your ambient sound levels to your liking.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
Great set
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this set for the booming bass and comfortable wear. No issues with it plus i like the long battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive feedback, AndreN!
We are so glad to hear you are enjoying your WH-CH720N headphones. It's fantastic to know that you appreciate the powerful bass, comfortable design, and the long battery life. We designed these headphones to provide a great listening experience for extended periods, so it's rewarding to know we've achieved that for you.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great Headphones & Mic for Video Meetings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 weeks into using these headphones and so far so good. The audio quality is great and the microphone good! I use them almost exclusive for work (Zoom/Teams) meetings and plugged into my MacBook. Have tried them on battery long enough to provide a review.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanSF,
We are thrilled that your WH-CH720N headphones are performing well for your work meetings! By using our Integrated Processor V1 and dual microphones, we designed these to provide the clear audio and reliable microphone quality needed for professional calls.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Worth the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones. Comfortable and great sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GracieH,
Thank you for choosing Sony!
We couldn't be happier to hear that you enjoy the quality, comfort, and sound of your WHCH720N headphones. Your appreciation means a lot to us. For an even more enhanced experience, you might like to explore our latest models, such as the WH-1000XM4 or WH-1000XM5, which offer advanced features to elevate your audio journey.
Best regards,
-Fred
- Pros mentioned:Sound quality
Did not expect…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not expect to like these headphones as much as I do. These are a great replacement for my previous over the ears and the sound, longevity of battery and features will leave you more than satisfied with your pirchase.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, comfort and sound quality. My only problem is that I, personally, find the controls a bit difficult to find when I need to adjust volume or whatever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fitbit, we're glad you like the sound quality of our product. We appreciate your feedback regarding the button layout of your Sony unit. You can find this link helpful in controlling your headphones. Please check it:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776853.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
My first wireless headphone....world class product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flew from NYC to Paris and back...zero noise.....fabulous
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GlenB,
It is fantastic to know that your WH-CH720N headphones provided zero noise and a fabulous experience on your flights between NYC and Paris!
Long-haul international travel is the ultimate test for noise cancellation and comfort, so we are happy that they kept your journey peaceful and quiet across the Atlantic.
Thank you for trusting Sony to be your ultimate travel companion!
Regards,
Dominick
- Pros mentioned:Sound quality
In blue.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and comfortable to wear. The noise cancelling feature is essential for me and works well. It charges within 3 hours or less and a full charge will last for 35+ hours. It has a charging light that turns off when done and a USC connector for faster charging. Sony includes a lot of personalized options through the app that expands your listening experience. I'm very satisfied with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesA,
Awesome! We're glad to hear your enjoyable listening experience with your WHCH720N headphones. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Nice to know you like the amazing sound quality, comfortable fit, noise canceling features, long battery life, and customizable app. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Very Good For Price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got tired of earbuds getting lost and constantly broken, so I decided to switch to a headset. Sony is a known brand to me, so they were my go to. Even though this is the base model, they are still fantastic compared to what I was using. Amazing battery life, crisp sound, noise cancelling that filters out ambience but still lets me have a conversation without taking them off, this headset is well worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Muse,
Thank you for appreciating and supporting all the work that goes into our product! We always strive to deliver the best quality with our products and aim to provide the best experience possible. We really appreciate that you are satisfied with the amazing sound quality, long battery life, and noise cancellation of the WHCH720N headphones. Thank you so much for trusting Sony! - Kris
- Pros mentioned:Sound quality
Great budget headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality and very light weight i recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaacF,
It is fantastic to know that you recommend the Sony WH-CH720N headphones and gave them a five-star rating!
We are thrilled to hear that you are enjoying the great audio quality and the very lightweight design. We aim to combine high performance with comfort, and your positive comments are highly appreciated.
Thank you for your review, and for choosing Sony!
Regards,
Dominick
Great sound, Great design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are my go to for everything. Working out, playing games, passing time at work, even sleeping. These headphones are able to have great sound while also not breaking at the slightest pressure of simply laying your head down or accidentally dropping them. As for the sound, whether you’re in a plane or on a drive or simply in the quiet of your own home, these headphones are able to fully envelope you into whatever you’re listening to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JEHOSHUAR,
We are thrilled to hear that the WH-CH720N has become your go-to pair for everything from working out to traveling! It is great to know that you are enjoying the immersive sound quality and the durable design. We truly appreciate you sharing your experience with us. Thanks for choosing Sony.
Best regards,
Eliab