Customer Ratings & Reviews
- Model:
- WHCH720N/P
- SKU:
- 6620465
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Nice secure fit with all activities.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels very comfortable on the ears. Great sound !
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your feedback, PATRICIAB! We're thrilled to hear that you find the WHCH720N very comfortable and that you're enjoying the great sound quality. Your satisfaction is our top priority, and it's wonderful to know that our headphones are meeting your expectations. If you have any other thoughts or wish to share more about your listening experience, we'd love to hear from you!
Thank you again for being part of the Sony family!
Best regards,
Gus
Sony Social Media Team
Satisfactory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the color and fit, quite comfy. It's great for listening to media, but not for talking on the phone. People can't hear me clearly, it's muffled. Also, it doesn't seem to keep a charge very long. I really only Wear them when I'm at the gym for about 60-90 minutes and the always need charging afterwards. I'm not disappointed at all because the comfort fit is hard to come by, I had some beats that were not comfortable at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user258072!
Thank you for sharing your feedback on the Sony WH-CH720N headphones. We're glad to hear that you appreciate their color, fit, and comfort.
At the same time, we apologize for the issues you've experienced with the microphone quality and battery life. To enhance your experience, we recommend the following steps:
-If you're using a video calling application, open its settings and verify that the speaker and microphone are set to "Headset (WH-CH720N Hands-Free)."
-To extend battery life, consider disabling the following features that may consume extra power: Equalizer, DSEE Extreme, DSEE HX, DSEE, and Speak-to-Chat.
Find additional steps at the following links: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777007.html
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000783397.html
If you continue to have any issues, please reach out to Sony Support using the contact information below.
https://www.sony.net/support-contact
Thanks for choosing Sony and bringing these issues to our attention.
Warm regards,
Estefany
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones work well and allow me to walk around the house while listening to something on the computer. They stay charged for quite a while so they hold the charge well. The only issue I have is that they make my ears sweat since the noise canceling option is a tight fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, mouse.
We are so pleased to hear that your WH-CH720N headphones work well and allow you to move freely around your home. It's also great to know that the battery longevity is meeting your needs. We designed this model to be a convenient and reliable option for everyday listening, and it's rewarding to know that they are working so well for you.
We also understand your concern about the fit and the issue with your ears getting warm. We apologize for any discomfort this has caused. We designed the earcups to provide a secure seal for effective noise canceling, and we appreciate your honest feedback. We will be sure to share this with our product development team as we are always looking for ways to improve the comfort of our products.
Thank you again for choosing Sony and for your valuable review.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great headphones for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mainly bought these for some new desktop headphones since I was tired of gaming headsets with built in mics as someone who uses a desktop microphone, but I've found myself using it for just about everything, the noise cancelling is on par with just about all the other brands featuring it, and the sound quality is great especially when using it wired, and has an amazing battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sawyer,
What a great deal! We're glad that you are happy with the noise canceling performance, sound quality and long battery life of your new Sony WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great value headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to wear for extended time. Simple to operate, good noise cancellation and sound quality for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gray49, Fabulous! We're extremely pleased to hear that you are enjoying the comfortable fit, exceptional design, impressive noise canceling feature, and outstanding sound quality of your WHCH720N. Thank you so much for choosing Sony! Enjoy! - Romeo
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and great price and very comfortable buy one now
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vantheman! We are thrilled to hear your positive feedback about the WH-CH720N headphones! It’s wonderful to know that you find it to be a great deal and very comfortable.
These headphones offer exceptional noise cancellation and up to 35 hours of battery life, ensuring you can enjoy your favorite music without interruption.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its too good, sound quality is superb. Battery life is also good
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Lucky!
We are so pleased to hear that you think the WH-CH720N headphones are too good. It's rewarding to know that you are enjoying the superb sound quality and that the battery life is meeting your needs.
Thank you again for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team
Sony Headphones Excellence
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headset is light and fits comfortably. Extremely affordable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, SonyHeadsetExcellence,
Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, noise cancellation is probably the best mode to listen to music, movies and games in. Its transparency mode is also very helpful when you wanna listen on the go but also interacting with people. It’s got good qualities, I would definitely recommend someone this product! Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JayM,
Thank you for choosing Sony!
We're honored to hear that you love your WH-CH720N headphones! It's fantastic that you're enjoying the sound quality and finding both the noise cancellation and transparency mode so useful. Thank you for your wonderful review and for recommending them!
Best regards,
-Fred
- Pros mentioned:Sound quality
Darn good headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these and took them back not realizing my phone was the problem not the headphones. I turned back and grab them on sell. I don’t regret buying these and they sound really good and goes hard. Battery life ic crazy! Three days strong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Imken,
Fabulous! You've definitely made a great choice! We are extremely pleased to know about your satisfaction with the amazing sound quality and long-lasting battery life of these headphones. Thank you very much for purchasing our WHCH720N and for choosing Sony!
Best regards,
Romeo
- Pros mentioned:Sound quality
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony wireless headphones with noise cancellation was a perfect Christmas gift and the person who received them was very pleased
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorA,
We are so happy to hear that the WH-CH720N headphones made for a perfect Christmas gift! It is wonderful to know that the recipient is pleased with the noise cancellation and the overall experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Wonderful Gift!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift for my sister and she loves it! The color is beautiful and the quality is amazing. 10/10 would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Kibo0611!
We are absolutely thrilled to hear that your sister is loving her new WH-CH720N headphones! It’s wonderful to know that both the color and the sound quality exceeded your expectations. There is nothing quite like giving a gift that earns a 10/10 recommendation!
Thank you for making Sony a part of such a special gift. We hope she continues to enjoy them for a long time to come!
Best regards,
Gus, Sony North America Customer Support
- Pros mentioned:Sound quality
thing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good sound, quality and comfortable fit on ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FrediB,
Thank you for choosing Sony!
It's rewarding to hear that your WH-CH720N headphones are delivering a great experience! We're happy to know you're enjoying their sound quality and comfortable fit. Thanks for sharing your positive feedback!
Best regards,
-Fred
- Pros mentioned:Sound quality
Great Product!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price - unreal. Noise cancelling works better than expected, the spatial audio is also impressive. Again, it's not going to beat out Sonos or anything of that nature, but it's a good product for exercise, lounging, and airplanes for a reasonable prices
I would recommend this to a friend - Pros mentioned:Sound quality
Threw out AirPods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these! I used to use Apple AirPods but wasn’t wanting something with more noise canceling. These are so great for that, I threw out my AirPods and only use these now. Sometimes I don’t even listen to music and I’ll wear them for the comfort of minimizing noise around me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katelynn,
Great! We are truly delighted that you loved our Sony WHCH720N, especially the noise canceling feature. You will not regret switching to Sony's headphone. Enjoy your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for choosing Sony! - Marco
- Pros mentioned:Sound quality
Easy to use, long battery life, okay sound cancel
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! Super easy to use and the battery lasts for quite a while. Good sound cancellation, could be better, but if you have them on snug it’s great. The blue is such a pretty color too! Love them, I’m getting my sister some too!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucik,
That's great! We're glad to hear that you love the noise canceling, easy to use functions and battery of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony and your continued support is greatly appreciated.
-David
- Pros mentioned:Sound quality
Great noise cancellation for gym or work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation and very durable for gym and anything you throw at it. Very comfortable to wear. For the price, you cant go wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, MGMG! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great Quality and Priced Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and connect to the t.v., great sound and comfort!
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very clear and crisp that you feel like your in a concert
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gymboi, Fantastic! We're thrilled you're enjoying the crisp and clear audio quality and immersive listening experience on your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not only beautiful but they fit around my ears so well they never hurt no matter how long i have them on. The sound is great and the options and customizable settings make them all my own.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jessica, Great! Thanks for the positive feedback. We're extremely happy to hear that you like the sound quality and overall features of the headphones. These headphones are well built, robust and easy to wear for long periods. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. Thank you for choosing Sony! -Jess