Customer Ratings & Reviews
- Model:
- WHCH720N/P
- SKU:
- 6620465
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Corporate gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my each of my team members for use during travel. They love the noise cancelling and quality of audio.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, John!
What an amazing gift for your team! We are so pleased to hear that they are loving the audio quality and noise cancellation on their WH-CH720N headphones. It’s great to know these are helping make their travel much more enjoyable.
Thank you for choosing Sony for your team!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great overall headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, fits snug on my head, just wish it had a little more battery life for longer trips.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience with the WH-CH720N, EthanB. We’re delighted to hear you’re enjoying the great sound quality and comfortable fit—they’re designed to deliver a premium and snug listening experience for extended use.
We appreciate your feedback regarding battery life and understand longer trips can require more playback time. While the WH-CH720N already offers a long battery performance for daily use, your suggestion is valuable and helps us explore ways to further improve our products in future updates. In the meantime, we recommend making use of the quick charge feature: with just a short charging session, you can enjoy additional hours of playback, which can help on longer journeys.
Thank you again for choosing Sony and for taking the time to share your thoughts—your input helps us create better headphones for everyone.
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality sound. Fit completely over my ears and are very comfortable. Especially happy because they were on sale. Great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TravelingGirl,
Perfect! We're thrilled that you are enjoying the sound quality, fit, and comfort of the headphones. Thank you for choosing Sony!
-Ralph
Ecellent Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXcellent headphone, durability, battery life long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RafaelP, thanks so much for your awesome feedback! We're delighted to hear that the Sony - WHCH720N have impressed you with their durability and long-lasting battery life. It's great to know they're delivering the reliable performance you were looking for. Thank you for choosing Sony and enjoy your listening experience! Regards, -Dominick
- Pros mentioned:Sound quality
Sony Headphones Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so soft and feel great on my ears!! awesome sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NadiaD, thank you for the great review! We're pleased to learn you're enjoying the soft, comfortable fit and the awesome sound of the Sony WHCH720N. It means a lot to us that you're loving both the feel and performance. Thank you for choosing Sony! Best regards, -Dominick
For private viewing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this so as not to disturb my wife when she's reading and I'm watching videos on my phone. Great sound, very comfortable and has features that I haven't tried yet. The smart phone app allows me to see battery condition and turn off headphones from the app, so there's no doubt.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidW,
We are delighted to hear that the Sony WH-CH720N is helping you enjoy your videos with great sound and comfort while maintaining a quiet environment for your wife.
It is wonderful to know you are already exploring the Sony Sound Connect app to monitor your battery and manage your settings so easily. If you ever find yourself looking to further enhance your quiet time, you might be interested in our flagship WH-1000XM6. This newer model features our most advanced industry-leading noise cancellation, which can block out even more external sound, providing a truly isolated and premium listening experience.
Thank you for making Sony part of your home and your daily routine.
Regards,
Dominick
- Pros mentioned:Sound quality
Sony 700 Bluetooth headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones come as advertised. They have a great sound, weather you use them for a cell phone, or a personal cd player.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnthonyG,
Thank you for choosing Sony!
We're excited to hear that the WHCH720N headphones deliver great sound whether used with a cell phone or a personal CD player. It’s rewarding to know they perform reliably across different devices as intended.
Best regards,
-Fred
- Pros mentioned:Sound quality
Good sound and noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality was pretty good, although some sound bleed through the headphones. The headphones also fit pretty well.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback on the WH-CH720N, CorbinC. We are pleased to hear that you found the sound quality to be pretty good and the fit to be comfortable. Regarding the sound bleed through the headphones, this can sometimes occur depending on the volume levels and the surrounding environment. If you find the sound bleed to be an issue, you might want to adjust the volume to a lower level or use the headphones in a quieter environment for optimal performance. We appreciate your review and are always working to improve our products based on customer experiences.
Thanks for choosing us!
Gus
- Pros mentioned:Sound quality
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the performance of these headphones, which I purchased for travelling by plane. Noise canceling works very well and the sound quality is good, especially for the price. The battery life is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveS, We are glad to hear that you are very happy with the performance of your new Sony headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work as stated. They fit very comfortably and the sound is very clear. Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DoraV, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Good headphones for a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using and losing earbuds, I decided to buy these headphones and I'm pretty happy with the sound quality and battery life. Also pretty good at noise cancelation, sometimes I don't notice someone walking into my living room behind me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UriasJD, We are glad to hear that you are pretty happy with your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Teen son loves them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves them. He says they're the best headphones he's had, and he's had several set of Beats headphones. He says they are very comfortable and he can hear better with them on than with them off with the noise cancelling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mom2tnt, Awesome! We are glad to hear that you are happy with your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones, lasts a really long time without charging it and when charging it’s very fast and last a while. Loud and sounds cleann. love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JamallJ,
Thank you for choosing Sony!
It brings us great joy to hear that you’re enjoying your WHCH720N headphones! We’re glad the long battery life, quick charging, and clear, powerful sound are enhancing your listening experience. Your positive feedback truly motivates us to continue delivering quality products.
Best regards,
-Fred
- Pros mentioned:Sound quality
Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are comfortable as long as it isn’t too hot outside. The noise canceling is okay. Better than my AirPods for mowing the lawn. Sound is good. Have only used them while mowing and doing yard work so haven’t really paid attention to sound quality. Feel kind of cheap though so not sure how long they will last
I would recommend this to a friend - Pros mentioned:Sound quality
Great, Quality Headphones for A Fair Price
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great headphones for the price. Very comfortable and the sound quality is great especially when adjusted to your listening preferences in the app.
I would recommend this to a friend - Pros mentioned:Sound quality
Exactly what i was looking for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these head phones not the greatest for lifting weights and working out but great sound and comfort
I would recommend this to a friend - Pros mentioned:Sound quality
Solid headphones for a good price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. They are comfortable on the head and don’t hurt your ears if you use them for a long period of time. I like the app that can help you adjust the sound, it’s very nice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RubyK, Fabulous! We’re extremely pleased to hear that you're enjoying the outstanding sound quality, comfortable design, user-friendly companion app (Sony | Sound Connect), and overall performance of your WHCH720N headphones! Thank you for choosing Sony! - Romeo
- Pros mentioned:Sound quality
The Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good battery life. Good sound. If you want more comfortability spend more money.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback on the WH-CH720N, Tilor. We're delighted to hear that you enjoy the battery life and sound quality—those are key areas we focus on to deliver a reliable listening experience.
We appreciate your comment about comfort. The WH-CH720N is designed to balance performance, features, and affordability. For users seeking enhanced comfort and premium materials, Sony does offer higher-end models with additional ergonomic features to suit a variety of preferences and listening needs.
Your insights help us continue improving our products. Thank you for choosing Sony, and we hope you keep enjoying your music!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Light weight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect noise cancellation. Great sound quality with awesome output . Light weight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BabatundeA,
Thank you for your positive feedback! Our Sony WF-C700N truly wireless earbuds are indeed designed to deliver perfect noise cancellation, great sound quality, and a lightweight experience for all-day comfort. We're delighted to hear that you are enjoying these features!
Thank you for choosing Sony!
Best regards,
- Stephanie
- Pros mentioned:Sound quality
Best bang for buck on the market.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently my favorite over-ear headphones. I use them daily connected to my phone and PC simultaneously. As my daily driver these have handled music, movies, gaming and even short phone calls no problem. I prefer this budget pair over my higher-end Sony XM5 at more than double price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChazC, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin