Customer Ratings & Reviews
- Model:
- WHCH720N/P
- SKU:
- 6620465
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the exceptional sound quality and long-lasting comfort provided by these headphones, making them ideal for extended use. Users also frequently praise the impressive battery life, lightweight design, and reliable connectivity. While the overall experience is highly positive, some individuals noted that the device is not very compact for travel and expressed minor preferences for different bass levels or higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Both quality and service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and reception. Service as always is exceptional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertD, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Headphone review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are extremely easy to use, very clear connection and communication. Also, soft and comfortable.
I would recommend this to a friend - Pros mentioned:Sound quality
Peace on the plane!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm used my headphones for the first time flight. Wow what a difference! I really enjoyed the sound and how quiet my flight was when I wasn't listening to my music. This was a great purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Egivan42,
That's great! We're delighted that our Sony WHCH720N Wireless Noise Canceling Headphones was able to deliver a good sound quality and helped you enjoy your flight without any distractions. You can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Comfort
Almost works too well
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] My youngest child is on the spectrum and lives in his headphones. These seem to do the trick as a replacemrnt for the previous generation. Holds up well to a young buys lifestyle.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Litedesk,
Awesome! We're glad that the WHCH720N headphones perfectly suits your child's lifestyle. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice purchase good quality for the budget friendly option
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive experience with the WH-CH720N, Ruth! It brings us great joy to hear that you consider them a nice purchase and a good-quality, budget-friendly option.
We designed the WH-CH720N to offer a fantastic balance of features, including great sound and effective noise canceling, all at an accessible price point. Your feedback confirms that we've succeeded in providing a product that delivers excellent value.
Thanks again for choosing Sony! We hope you continue to enjoy your headphones.
Best regards,
Gus
Sony Social Media Team
Decent headphones at a decent price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good "middle of the road" headphones. Not the cheapest. Not the most expensive. Just right. Great for a gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CharlesH,
Thank you for choosing Sony!
We’re honored to hear that the WHCH720N headphones offer just the right balance between quality and value for you. It’s wonderful to know they make a great gift, as we aim to provide products that fit a variety of preferences and occasions. Your feedback encourages us to keep delivering reliable and versatile audio experiences.
Best regards,
-Fred
Can't beat Sony quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift for our teen daughter. Chose these over the other brand as Sony products have always been a top pick for years and years in our family!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferP,
We are truly heartened to learn that Sony products have been a top pick in your family for years and years, and thank you for choosing the WH-CH720N headphones as a Christmas gift!
We are honored by your family's continued loyalty and are thrilled that you chose us over other brands for your teen daughter. We hope she enjoys the great sound and comfort of her new headphones!
Thank you for your five-star review and for trusting Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and build quality, would buy this again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonalB, thanks for your 5-star rating! We're thrilled to hear you're enjoying the extraordinary sound and overall quality of the Sony - WHCH720N! These headphones have a super comfortable and lightweight design, with up to 35-hours of battery life which is the perfect combo for long listening sessions! Thank you for choosing Sony. Regards, -Dominick
- Pros mentioned:Battery life
Love these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, Battery life is great. I use them all the time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Student, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Head set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Perfect sound. Really enjoying it Definitely recommend it
I would recommend this to a friend - Pros mentioned:Sound quality
Easy and Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Good sound quality. Thats all i have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pinky, thank you for your review of the WH-CH720N headphones!
We're delighted to hear that you found them easy to set up and appreciated the sound quality. We designed these headphones to deliver a user-friendly experience coupled with superior audio performance, and it's great to know that we met your expectations. If you have any other feedback or questions, please feel free to share!
Thanks for choosing Sony!
Gus
- Pros mentioned:Comfort
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.L8ve the noise canceling. Comfortable. Quick set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleK,
Thanks for the 5-star rating! We're thrilled to hear you're loving the WHCH720N headphones! Their noise cancelling and comfort make them perfect. Make sure to download the Sound Connect app to enjoy all of the built-in features.
Thanks for choosing Sony!
-Aldair
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely amazing. a real stress reliever when there is too much noise. I have bad anxiety and this helps so much in public places. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VivianH, Thanks for the 5-star rating! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig
Great performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The performance-to-price ratio is unmatched! It is a great value and a good find! I am happy with this purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaJ,
We are thrilled to hear that you're happy with your purchase and find the WH-CH720N to be such a great find for the price!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
jbarbati
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. I love it! I am so pleased with this purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound this headphone produces is incredible, and I can walk around the house listening to Sirius XM. A great product for what I paid
I would recommend this to a friendBrand response from SonyListens
Posted .Hi elsh, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Noise Cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for Noise Cancelling headphones with excellent sound quality and EQ settings, these are ythe best you can find, plus a very good price for them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manuel,
Thank you for ana mzing review and recommendation! We're delighted to hear your enjoyable experience with the excellent sound quality, noise cancellation, EQ settings, and overall performance of your WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Good product for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sound and quality for the price. I use these only for traveling (on the airplane) and around the house. I don’t want to wear and tear the ear muffs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidO, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life
Works as intended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling works just fine. The only issue i have is when the headset is moved just a little bit you can hear everything outside as if the noise canceling feature is turned off. But it does have a long battery life and worked great on the plane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan,
We're sorry you've been running into difficulty. Your feedback is extremely important to us and is very much appreciated. Our WH-CH720N has a slider that you can use to adjust the length of the headband to get the best fit and for comfortable listening experience.
Note: If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort or a weak noise canceling effect.
Despite your concerns, we're glad that you like the excellent noise cancellation and amazing battery life of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Solid Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great and if you use the equalizer in the app you can dial them in and make them sound just the way you want them to sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pops, Thank you for sharing your thoughts and experience so far using your new Sony WH-CH720N. We're glad you love the exceptional sound quality and overall features of your headphones. It's good to know you're utilizing the built-in equalizer on the Sony Headphones Connect app and revitalize your music. The ultimate custom preset is your own. Thank you for choosing Sony! -Jess