Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$158.00
Save $1.99
Comp. Value: $159.99

Customer reviews

Rating 4.2 out of 5 stars with 2837 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,837 reviews
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for everything and thank you for letting me know about this product

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Product not supported by new QLed Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We though our original Sony Headset (which we absouately Loved) had failed due to age, now we know it just doesn't work with the newer technology, therefore we had to return the item. Doesn't work on Samsung QLEDs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ranch3139, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin Sony_US

  • Rated 4 out of 5 stars

    Great for listening to TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for listening to TV when my spouse want to listen to radio, but the outside noise is not really deadened. If they were more adjustable for size and cancelled out more outside noise, I would have given 5 stars. But they certainly let me listen if I focus on what is in the phones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones were so-so

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite what we were looking for in headphones. The was very little noise cancelation and the sound quality was so-so.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always a help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set. Can't be without it. Great product!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hissing noise

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is easy to set up and is comfortable to wear. However, when listening to conversations on the TV set, there was a hissing sound or "white noise" evident in the right earpiece. This is very disappointing for Sony, a company we otherwise strongly support. Maybe it was just the unit we got that was defective. We returned the headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for my father in law, he is hard of hearing

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure, let me ask him what he thinks... Ugh? What did you say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones that we purchased for our dear elderly neighbor. He loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    seamless support online to in store

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, friendly and efficient worked well with scheduling online

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beaverton buyer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I continually get a tiny bit of static, like crinkling paper, when listening to someone. Just a bit annoying but livable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    no good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was hooked by gook squad and did not work. Came out again and tried to fix but said they were not compatible with the tv. Waiting to hear from them about fixing the problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No more loudness TV, and connections is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have hearing issues great for watching tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair, and when these are worn out I will buy another pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. My dad loves them and uses them everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Couldn’t get this to work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, but could not get headphone to work after charging.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are okay. Not as good as the pair I bought approximately four years ago. They had a better quality sound. However these are adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great works great and would recommend any day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father in law really likes these head phones for watching tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    headphone

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not last long. After a year of use, I think the battery losses its power or something.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t work with my television,so I returned them.

    No, I would not recommend this to a friend