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Customer reviews

Rating 4.2 out of 5 stars with 2837 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,837 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! Especially for my dad who won't get a hearing aid!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They were ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were ok. A little bulky But they ar

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great quality headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help hear the TV. The sound quality is horrible. There is also a lag between the audio and video so it's hard to focus on the video because they aren't in sync

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished pair and they are not working. they worked the first 2 times I used them and they haven't since then. I will be returning them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry Sony, this was a miss.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my very first pair of RF wireless headphones. I hoped to use them for casual listening and gaming on my computer without having to deal with a cord. I had to search for help on adjusting the transmitter to stop being jumpscared by static swells, and in the end, the best sound I could get from these had no bass and crackly highs. The Voice Mode just makes it sound even more like it's coming out of a can. It was so frustrating that I had to return them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Reasonably priced wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works okay and I like the charger/headphone stand. But that's where it ends. I found the bass to be lacking and the controls on the headphones were a bit hard to operate while wearing them. Also, the headphones fit very tightly and were uncomfortable to me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fix my expectations did not work even when charged…

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    product might be good but d work newer tv's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy sales Rep said these would work with my Tv, They do not. had to return and exchange for a different brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Interference nosies

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 1 hour didnt like the static while connecting and didn’t realize there not Bluetooth or abke to connect to my tv .. seems like there a 45$ worth not 140$ .. bose is up next ..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Static

    Rated 1 out of 5 stars

    Can’t connect problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with this item not a good sound and Static To much money for this

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Could not get to work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry but I had to return to Best Buy. I could not get the headphones to work on a Samsung 4K TV. The only positive was the excellent customer service when I did return the headphones.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor connectivity options!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have an audio out option on a Marantz 7702 MKII. Need to return these for a Bluetooth wireless headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheaply put together and overall not worth. Better to bit the bullet and get a much higher end product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged it plugged it in and NOTHING! I bought one for my house and worked perfectly! Bought this one for my mother in law and it doesn’t work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied Sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of headphones. I love them! I use them at night so I don’t wake others while watching tv. The only tho I would change would be where the volume button is, as it sometimes gets accidentally turned either way down or way up...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work for purpose intended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were fine, but when plugged into TV headphone jack, the TV sound goes away, so if you want to go back to TV speaker sound you need to get up and unplug. Didn't work for my purposes and I returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product and regret it . They are bulky and constantly losing reception causing disruption throughout the process of viewing . Would not recommend to anyone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great headphones for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones to watch tv. They were easy to setup. I can watch tv and not disturb others who are sleeping.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    No comment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them home they would not be compatible with my system. The guy sold me the wrong headphones. Had to be returned with no problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sorry to say that after installing the headphones the sound volume and quality were sub-par and the headphones were returned.

    No, I would not recommend this to a friend