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Customer reviews

Rating 4.2 out of 5 stars with 2837 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,837 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    unfortunate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned. Did not work. Either defective headphones or incompatible with our tv set.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy set up when stressed about in laws coming to.visit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I expected better quality. There is interference in the sound and it is not as clear as you would expect. Would not buy them again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of trouble with it cutting out and making a loud noise. I had to wait several minutes before unplugging and plugging unit back into tv plus turning headset off and on. It was especially bad watching a taped version of America Has Talent. I switched to a movie and it was fine after that. This happened several times since I bought it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to connect to a TV the connectors areoutdated and do not connect even to a sony TV I cant commment on the product but I was forced to buy a connector for 48 dollars I will be returnining this and the connector

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    not compartable with soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very reliable, not complatable with sound bar, very poor company follow or support.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Mimi5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a life saver cause my husband can get up during the night an watch TV and not wake me up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very surprised by the great sound . Sony product works great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    wireless headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work correctly. Had to return to store Exchanged for Insignia headphones.Had Geek Squad install both sets for proper installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst headset. Always a crackling sound and unfortunately I bought this as a gift and since I bought it in advance I couldn’t return it. There is only a 15 day return policy which I was not aware of and now my sister is stuck with this crap. Do NOT WASTE YOUR MONEY

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging and using this device is a pleasure. Sound is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best headphone for your tv that money can buy, great deal

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn't work and doesn't adapt to the new smart TV's. We are extremely unhappy with this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sound cuts out 5 minutes at a time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent, but the sound cutting out is unacceptable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more volume from this set of wireless headphones. They really don't help much at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great . Good sound quality. Bought these for hubby .

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been successfully able to activate to my TV as of yet.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Hated headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible can’t sync to smart Samsung tv that is fate it new not happy at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and functions very well and stores easily

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned these. There was a strange and distracting buzz in them that made listening to anything with them difficult

    No, I would not recommend this to a friend