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Customer reviews

Rating 4.2 out of 5 stars with 2837 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,837 reviews
  • Rated 5 out of 5 stars

    Great headphones for use with our TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can both watch TV at a comfortable volume level for each of us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate description, works well. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife likes it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous headset died and my wife wanted a new one...so...I bought it!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't work. volume and clarity were poor. that's all i have

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item Good value prize relation Bravo BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 80 year old Mother loves them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for her charge and to use while dad's sleeping.............

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with PC?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to use with my PC. I was unable to establish a connection despite having plugged in the audio cable to my PC. I now suspect that these are only compatible with devices that don't detect if something is plugged in, but I am honestly not sure what the issue is. It may be that I was not using them for their intended purpose (somehow only compatible with TV?) but I didn't see anywhere in the product description or instructions where it stated that the headphones would not work with a PC. If a special setup is required to work with PC, there are no warnings or instructions that that is the case. Perhaps I simply received a bad set?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gary

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them works good for me.I have had 3 different sets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! Would buy again. Good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased sony Headphones and have never been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses these every night after I go to bed and loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for bedtime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can sleep while my wife watches television. She loves the device as well.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted headphones so my husband could watch war stuff without me having to listen to all of the constant gunfire. They don’t work with our tv so I returned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good wireless headphones I use to listen to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these headphones, what a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Head Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones work great. Not real easy to set volume.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sony-WHRF 400 Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase that was made - HEADPHONES - had to be returned as neither the Sony Tech support, nor the Geek Squad Tech Support staff could not help me get the wireless headphones to work/connect with the new TV I purchased at Best Buy earlier in 2021. Very unfortunate. No one to blame so don't overreact. Thanks, Jim Oftedal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for hard of hearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my mom and she loves them. She doesn’t have to BLAST the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are for my husband. He loves them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was able to link this to our tv without any trouble.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tight fitting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in all respects, except that they fit much too tightly in the head for all family members. Had to return them.

    No, I would not recommend this to a friend