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Customer reviews

Rating 4.2 out of 5 stars with 2838 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,838 reviews
  • Rated 2 out of 5 stars

    Returned them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned these. There was a strange and distracting buzz in them that made listening to anything with them difficult

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant static and popping noises no matter what channel selected

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for watching tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and easy to set up. excellent sound quality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought, used once and took back. Poor sound, adjustment and had to purchase accessories to use. I like Sony, but these just didnt work out for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy! Works fantastic and easy to connect!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    notforme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work with tv made boom noises.and had to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very disappointed in these headphones and less than a month of having them one of the wires started showing and I had to throw them out so I will never buy their product again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The sound while watching TV if great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is like being in a movie theater. Great!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    sony heap set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned did not work with my tv buy insigna headset

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ear covers too narrow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear covers are narrower then my other Sony pair. volumn control set too far back. Sound is good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Older was better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the last pair of Sony i bought. Sound keeps breaking up

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did not work at all. brough it they kept on giving me another one did not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphone Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheers! This product does not meet the HZ frequency demand in the kHZ is fine. It also has a lot of static and little reception. Sony in this does not comply with the demands of the consumer. If I can return them please send a message. Thank yo

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item does not work in any of our TV’s including the TV we bought with this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not connect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get it to pair with TV, even bought additional cable & adaptors but will not pair, get a buzzing sound in headset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these three months and the padding is already coming off around the head and ears. Should have known better because it happened also with the last set I purchased a couple of years before of the same model. Don’t buy these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned at least 3 sets of Sony wireless headphones in the past. These were disappointing. They never sounded as good as the other, and the left side of the headphones quit working within a month. I would suggest finding a different product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need to exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not work at all. The signal received was a channel that was not on the screen. We returned them to Best Buy & exchanged them for a set that worked great. They had never experienced that happening prior to our visit. Customer service was phenomenal! Perhaps this needs 2 reviews! The first was unacceptable, The second was awesome!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair to poor - annoying at times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality could be better. Also it cuts out and needs to be reset too often.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do a bit more research before you want to get a smart tv with bluetooth. To the point, this series tv will only work with certain models from sony, and they are pretty expensive. FYI, its not Bluetooth, its RF transmitter-per se. ive spoken with sony support.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, THE1!

      Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for the feedback.

      Regards,
      David Sony_US