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Customer reviews

Rating 4.2 out of 5 stars with 2838 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,838 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Had to return them. Didn't accept optical cable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Captain Crickett

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good to much unacceptable noise that interrupted the movies

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with these headphones. Get static in the volume after about 15 minutes Of use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Headphones terrible and cost way too much. They did not even last a year before they went bad and I was not able to use them. I paid way too much for them, and they should not have gonebad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy these

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant clipping on any channel. No range when going into another room, or It will go static. Feels cheap like Turtle Beach headphones. Do not buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to rate. Headphones not compatible with the TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Waste Your Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these when I purchased a new TV, they had to ship them to me so when they arrived there were no batteries, requires a special re-chargeable battery. They sent me another pair and I used them maybe four times and they quite working, I returned for refund and ordered some different ones from Amazon that work great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tried to use it with my tv and it did not work with my tv

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Junky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is junky. The knobs are hard to find by touch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t work! Worked for one day. Trying to troubleshoot. It may be a battery but they are so new, shouldn’t be needing replaced yet. We have been so busy Haven’t returned yet. If someone could help me troubleshoot, I would really appreciate it. Ty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    01/26/23

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not work and a very bad recommendation that they gave me in the store, and the bad thing that I had to pay, They do not work and a very bad recommendation that they gave me in the store, and the bad thing that I had to pay,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    do not work w/my Vizio TV (2.5 yrs old)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cannot get them to work, will be returning them...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor audio quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of these, but the audio quality is terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Head phone is too small.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone ear pads are sized for a kid. The Sony 850 series were larger and fit my ears. I planned to buy the 850 series but no longer carried in the store. Should have ordered on internet store site.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't charge no audio .. brand new in the box. Returned. Propretery battery..impossible to check if that was the problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get my to charge after 48 hrs so took the headphones back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not keep a charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on Aug 05 2020. Worked for great at first now it will not hold a charge. It was a return item, now I see why. Sony support does NOT have a phone number you can call. Chat line does not support model number. A WATE OF MONEY.. DO NOT BUY.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not compatible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item wasn't compatible with my TV so I returned it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones not very comfortable. Sound is just Ok. I get scratchy interference even at close range.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimP, we regret that the headphone failed to meet your expectation. Please be assured that we take every feedback seriously as it helps us in improving our products and services. We will forward this to a relevant team. Regards, Erin Sony_US

  • Rated 1 out of 5 stars

    Okhellen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Sony because it didn't seem to install. they are sending repl;acement but I'm not sure it can be installed

    No, I would not recommend this to a friend