Easter 24-Hour Flash SaleEnds today. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$158.00
Save $1.99
The comparable value is $159.99

Customer reviews

Rating 4.2 out of 5 stars with 2839 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 2,839 reviews
  • Rated 1 out of 5 stars

    Husband

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones hurt my ears. I will be returning them to try something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Wireless Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much background noise. I missed the darn (for you woke people) return date. I will try and pawn them off to someone else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Plugged headphones in to my new Sony TV .

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV and Sony Headphones did not work together. Battery fully charged but headphones quit after 2or 3 minutes. Returned headphones and gave up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible reception

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reception and battery looses charge after 4 hours

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Always issues with sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first use it worked well. I had to click in auto thne and switch channels as days passed. Now it just constantly has static noise and poor audio quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don'tbuy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a over price head phone. The sound is not quality. I would expect it to be better since the product cost over $100.00.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not compatible with my stereo.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my dad and it doesn't play voice tried everything now I have something that doesn't work and I paid a lot for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Bueno

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't work. No sound, wouldn't turn on. Nada!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality as well as a noisy signal. Tried all the fixes suggested by the manual and nothing helped. Finally returned the product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, MeatmanDave!

      We value your opinion and we would like to apologize if our product did not meet your expectations. Please be assured we take this very seriously and continuously strive to improve our products.


      Erin Sony_US

  • Rated 5 out of 5 stars

    Easy set up/connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. However Purchased for petite 90+ female. Found headset very heavy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesent work for Prime or Netflix and has a very annoying clicking sound during programs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    return

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned as it would not last longer than 45 minutes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very poor. It drops the signal a lot. Garbage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These have made my tv watching so pleasurable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, it makes.Both of our tv watching so much nicer. I love them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good choice so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It randomly worked 1 time. Unable to make it work again, even using the troubleshooting guide.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    audio problems

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes a very long time to get audio once it goes off, sometimes up to 4/5min.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No connection

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item returned because they didn't connect nor perform to the specs advertised its all I can say about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return them as they did not work Would t rebuy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box and said everything was there got it home and missing parts back to the store they go

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work and now Best Buy won’t let me return since last 15 days

    No, I would not recommend this to a friend