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Customer reviews

Rating 4.2 out of 5 stars with 2837 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,837 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Don't work with xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need 75 adapters that best buy doesn't sell to get these to work

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good quality just missing the optical cable conect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality just missing optical cable contention to be perfect

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hearing fir husband

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not been able to use yet, will try again in a day or two

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my father in law. The item worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yasss

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome and perfect for what I needed. Buy them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Worked for 2 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones as a gift. I had to buy a digital to analog adapter and optical cable to use these headphones. The transmitter is hard wired to the TV. That required snaking a wire through the wall and under a rug. That was okay as I had heard the blue tooth headphones can have some lag. Initially the headphones worked great. The sound quality was very good. The headphones are so much better than the TV internal speakers. After about two weeks they stopped working. I did all the troubleshooting to no avail. I do not have the original package materials and have yet to talk to Best Buy about returning. The Sony warranty is 1 year, Best Buy returns are 15 days.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Reviewer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great but a little difficult to install at first to get it started.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Don't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones don't work. The older ones I have do work, so it's not a case of the TV. I had wanted an updated set.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the headphones. Only wish these had optical instead of headphone jack or rca.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband who has a hearing problem, he loves them, and they are comfortable which is important because he complained about other headphones that he had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Digital optical cord is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it " open boxed." Headphones looked and felt good on head but using the headphone jack seemed to result in mostly static and "popping" while on. Returned and I bought a pair that uses digital optical audio, much better with 0 static/popping. Bestbuy return them after about 10 days with no issues though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony whrf400 rf review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous headphones wore out. These headphones produce a squealing noise (feedback of some type?) that ranges from minor to annoying. But they do work well enough to where I still use them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is hard of hearing (and I have excellent hearing) so we were always battling about the volume level. Now - with his new wireless headphones - there's no arguments and we're both happy!! THANK YOU BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Papa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wonderful pot for my 92-year-old father. It works perfect very compatible with our TV. It doesn’t hurt as heaters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY NEW HEADSET IS VERY GOOD AND BETTER THAN MY OLD ONE I WORE OUT-I LIKE THE CONTROLS MUCH BETTER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT WORK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAD TO TAKE THEM BACK.DID NOT WORK ON THE TV.WAS NOT VERY HAPPY!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment we bought to be able to listen to TV via the head phones didn't work on our TV..we had to exchange for a different type with optical output. The headphones themselves though would have been uncomfortable for lying in bed and listening late at night. We exchanged everything and got earbud type headphones instead.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    over ear headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was to hot for ears. felt claustrophobic

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work with any of my TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these so that i would not need to crank up the volume on my TV when i am running on the treadmill. I tried these on multiple TVs and was unable to get them to work. I was able to connect them to my computer to confirm that they work. Unfortunately due to Covid i waited to long to return them. :(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Work well

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well and as expected. Price was a little high but Wireless makes a difference.

    I would recommend this to a friend