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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2846 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,846 reviews
  • Rated 3 out of 5 stars

    A little glitchy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as an 'open box' item. If there was an instruction sheet it was no longer in the box. It seems to have trouble recharging the batteries.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now my husband can watch TV with the sound as loud as he wants and I can sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones work nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pieces may be a bit small. Previous sony headphones were more comfortable to wear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noisey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes too much noise through one ear (Right ear.were light comes on)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for everything and thank you for letting me know about this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for name brands Sony device. As comfortable as these are the volume seems to need to be turned up very high to enjoy. Still a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones that we purchased for our dear elderly neighbor. He loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for my father in law, he is hard of hearing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure, let me ask him what he thinks... Ugh? What did you say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set. Can't be without it. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    seamless support online to in store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, friendly and efficient worked well with scheduling online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have hearing issues great for watching tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair, and when these are worn out I will buy another pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No more loudness TV, and connections is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. My dad loves them and uses them everyday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works alright

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a really hard time figuring it out and we discovered that it won’t work along side our Bose speaker which sucks and the quality is fair

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great works great and would recommend any day!!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Product not supported by new QLed Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We though our original Sony Headset (which we absouately Loved) had failed due to age, now we know it just doesn't work with the newer technology, therefore we had to return the item. Doesn't work on Samsung QLEDs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ranch3139, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin Sony_US

  • Rated 3 out of 5 stars

    Sony tv headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume controls are too small and DIFFICULT to use for a senior citizen with arthritis in hands. Do not buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound Quality Needs Work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace rounded ear over the head. The oblong shaped ones have sheepskin and causes itching with prolonged usage. Find the shape touching my lobes and keeps wanting to slide off my head. Sound options are bass or voice and which one you choose will drown out the other. Bass has too much reverb in the speakers, even with the boom effect off.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    no good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was hooked by gook squad and did not work. Came out again and tried to fix but said they were not compatible with the tv. Waiting to hear from them about fixing the problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones were so-so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite what we were looking for in headphones. The was very little noise cancelation and the sound quality was so-so.

    No, I would not recommend this to a friend