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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2846 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,846 reviews
  • Rated 3 out of 5 stars

    not as pkease as expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too much static noise i should have gone with BOOSE!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Truly disappointing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are not very good. The range is very limited and the battery life abysmal. The sound quality was great when they worked. Just couldn't get them to work most of the time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Headphones that do not work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't work at all. Total waste of your money. Don't purchase unless you want to throw your money away!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor quality. I had to return it. I could not hear anything and if I did, the sound quality was very bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!! Especially for my dad who won't get a hearing aid!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They were ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were ok. A little bulky But they ar

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    head phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent the Sony head phones back. They didn't work with the Lg tv.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great quality headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help hear the TV. The sound quality is horrible. There is also a lag between the audio and video so it's hard to focus on the video because they aren't in sync

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished pair and they are not working. they worked the first 2 times I used them and they haven't since then. I will be returning them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    i got what i paid for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well my older broken insignia sound a lot better sorry but i had to say that so next time i'll get something better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Reasonably priced wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works okay and I like the charger/headphone stand. But that's where it ends. I found the bass to be lacking and the controls on the headphones were a bit hard to operate while wearing them. Also, the headphones fit very tightly and were uncomfortable to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry Sony, this was a miss.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my very first pair of RF wireless headphones. I hoped to use them for casual listening and gaming on my computer without having to deal with a cord. I had to search for help on adjusting the transmitter to stop being jumpscared by static swells, and in the end, the best sound I could get from these had no bass and crackly highs. The Voice Mode just makes it sound even more like it's coming out of a can. It was so frustrating that I had to return them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Could not get to work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry but I had to return to Best Buy. I could not get the headphones to work on a Samsung 4K TV. The only positive was the excellent customer service when I did return the headphones.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    product might be good but d work newer tv's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy sales Rep said these would work with my Tv, They do not. had to return and exchange for a different brand

    No, I would not recommend this to a friend
  • Cons mentioned:
    Static

    Rated 1 out of 5 stars

    Can’t connect problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with this item not a good sound and Static To much money for this

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor connectivity options!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have an audio out option on a Marantz 7702 MKII. Need to return these for a Bluetooth wireless headphones.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fix my expectations did not work even when charged…

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged it plugged it in and NOTHING! I bought one for my house and worked perfectly! Bought this one for my mother in law and it doesn’t work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied Sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of headphones. I love them! I use them at night so I don’t wake others while watching tv. The only tho I would change would be where the volume button is, as it sometimes gets accidentally turned either way down or way up...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheaply put together and overall not worth. Better to bit the bullet and get a much higher end product.

    No, I would not recommend this to a friend