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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2846 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,846 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sound cuts out 5 minutes at a time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent, but the sound cutting out is unacceptable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to connect to a TV the connectors areoutdated and do not connect even to a sony TV I cant commment on the product but I was forced to buy a connector for 48 dollars I will be returnining this and the connector

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and functions very well and stores easily

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst headset. Always a crackling sound and unfortunately I bought this as a gift and since I bought it in advance I couldn’t return it. There is only a 15 day return policy which I was not aware of and now my sister is stuck with this crap. Do NOT WASTE YOUR MONEY

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for watching tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and easy to set up. excellent sound quality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more volume from this set of wireless headphones. They really don't help much at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy! Works fantastic and easy to connect!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been successfully able to activate to my TV as of yet.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Hated headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible can’t sync to smart Samsung tv that is fate it new not happy at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned these. There was a strange and distracting buzz in them that made listening to anything with them difficult

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The sound while watching TV if great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is like being in a movie theater. Great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought, used once and took back. Poor sound, adjustment and had to purchase accessories to use. I like Sony, but these just didnt work out for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant static and popping noises no matter what channel selected

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    notforme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work with tv made boom noises.and had to return

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ear covers too narrow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear covers are narrower then my other Sony pair. volumn control set too far back. Sound is good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    sony heap set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned did not work with my tv buy insigna headset

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did not work at all. brough it they kept on giving me another one did not work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Older was better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the last pair of Sony i bought. Sound keeps breaking up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very disappointed in these headphones and less than a month of having them one of the wires started showing and I had to throw them out so I will never buy their product again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphone Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheers! This product does not meet the HZ frequency demand in the kHZ is fine. It also has a lot of static and little reception. Sony in this does not comply with the demands of the consumer. If I can return them please send a message. Thank yo

    No, I would not recommend this to a friend