Customer Ratings & Reviews

I could not get my to charge after 48 hrs so took the headphones back.

I like the idea of these, but the audio quality is terrible.

I bought this on Aug 05 2020. Worked for great at first now it will not hold a charge. It was a return item, now I see why. Sony support does NOT have a phone number you can call. Chat line does not support model number. A WATE OF MONEY.. DO NOT BUY.

This item wasn't compatible with my TV so I returned it

Headphones not very comfortable. Sound is just Ok. I get scratchy interference even at close range.

Wouldn't charge no audio .. brand new in the box. Returned. Propretery battery..impossible to check if that was the problem.

I called Sony because it didn't seem to install. they are sending repl;acement but I'm not sure it can be installed

Don't buy it. It is difficult to get set on the charger correct so it will charge the Lithium battery. Quite a bit of a hassle. I have had it for over a month and it stopped working last night. No sound out of the headset.

Not worth to buy. Sound is so static and not really a surround sound like. I went back to Bestbuy and returned it.

You need to buy geek squad protection with this item. The charging device for the earphones is flimsy and will stop working. It’s not a question on if it is a question on when. However with geek squad protection you’re able to keep replacing it.

I would recommend this product to a friend or anybody that hard of hearing for the TV

These are terrible. Unless you are one foot away from the TV, they make a double clicking sound. Like a heartbeat. Googled it to trouble shoot, and LOTS of reviews say the same. Returned.

I cannot get these things to work at all!!! will never buy this product again!!!! I have tried everyway to hook these headphones up, still not working!!!!!!

This is my second purchase of the same product. The first time the batteries would recharge and the sound kept cutting out but I thought it was just a defective headset. This second one cuts out too. I won't buy a third one.

wont hold a charge, i leave on charger constantly and only get about 3 minutes of listening. very disappointed i really needed them

The unit looks great but very difficult to synchronize with my TV

These headphones don’t come with a cord to connect so you have to purchase separately. Even after buying optical cord it still won’t work.

Did not work with our smart tv which does not have Bluetooth. Also, when hooked up only person wearing the headphones could hear the tv-no volume for others in room listening to tv.

I have to Return these headphones. There are too much static noise and the voice of the actors too low. Try with a specialist to fix it, change channel frequency, location, and more, but still the same. So sad because I love Sony.

I do not recommend these headphones. They developed a repetitive regular pop when using them after just a few months and still continues. I would not buy again.