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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2846 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 2,846 reviews
  • Rated 1 out of 5 stars

    Not a good choice so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It randomly worked 1 time. Unable to make it work again, even using the troubleshooting guide.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No connection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item returned because they didn't connect nor perform to the specs advertised its all I can say about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    audio problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes a very long time to get audio once it goes off, sometimes up to 4/5min.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return them as they did not work Would t rebuy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box and said everything was there got it home and missing parts back to the store they go

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work and now Best Buy won’t let me return since last 15 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never use it...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work for me and it was not what I was leaded to believe. The item was returned to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shameful after purchase non help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When trying to get help on the phone I kept being re-routed to another waiting time. Very phony sevice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are analog earphones in a digital age. Useless!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    xxxx

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do not work and I cannot get help from your store or Geek squad so plan to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too cumbersome for spouse to use and store in small sitting area.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the typical wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the description before you buy it’s the typical wireless headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    RETURNED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ULTIMATELY RETURNED THEM FOR A REFUND, WHICH WAS GRACIOUSLY PROVIDED

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having problems installing. I followed the instructions, but once i plug into tv, it only works a few minutes, it does not allow anyone else to hear the tv. It cuts off all audio. This is my second purchase. The first one worked fine!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working three months after purchase. Very loud static and clicking noise and then died.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work for the tv but not for Apple TV. Just get white noise when I am viewing a movie.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work like it states it does. Cheaper items work better with fire tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not appreciate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried many times have this product product work and nothing did. Tried to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound breaks up. Doesn’t hold a charge. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to hook it up and can’t set it up with TV, doesn’t work. Not using it.

    No, I would not recommend this to a friend