Customer Ratings & Reviews

Excellent quality, fast delivery, easy to hook up for my Dad.

Excellent earphones. I use them nightly and love them. They knock out background noises perfectly.

Please be very careful when considering these at Best Buy. We purchased them in July along with a new television. The installer brought the products and hung the tv then discovered that there is no jack for the headphones. Something the salesman evidently did not know. Drive 30 miles back the next day and purchase two more gizmos to allow hookup. Installer comes back(for a price) and hooks up headphones. They work fine for a month and then nothing. All charged up, everything the same, dead headphones! I climb up on step stool(75 years old female) unhook headphones from back of tv and schlep them 30 miles back only to find that because it has passed the 14 day return period and I did not purchase Geek guarantee there is nothing Best Buy can help me with except to buy a new set and pay $129 for another install.

I love the ease of use and my father doesn't have to hear it.

These headphones are comfortable and not too heavy for my 78 year old Dad. He said they have good sound quality.

Good quality. Easy set up. My mom is happy with them.

Bought these for my papaw. First set bought an opened box, had to return because the charge wouldnt last more than 15 minutes. Returned and bought another(brand new) set but will return as well due to static. But it was easy for him to set up and comfy

Good with excellent quality and a lot of utilities!!!

Good quality for tv sound. I haven't tried them strictly for music. Works when going into other rooms and outside if not far.Seems to hold charge for a few hours of tv watching. Having cut out on me yet.

I bought these to use with a small guitar amplifier so I'd only have one cord dangling from me when practicing in my hotel room. However, it seems that even the lowest power the amp can deliver distorts the input of the base station, thus delivering a crackling hiss when playing. I tried the headphones with my laptop and if I drop the volume to about 50% the distortion is lowered to acceptable levels, although still somewhat there. So for my intended use, the base station needs an input level control the noise. All in all, disappointed.

the headphones are working really well.my wife likes them allot.

Head phones are awesome!! Great sound and very comfortable to wear!

Set up is easy and headphones are comfortable, however, the audio quality is terrible. Because these transmit via radio frequency, not bluetooth, the connection can easily be disrupted but other devices. For this, you'll hear crackling, static noise, which is exactly what I'm hearing with these headphones. I've tried moving the base, adjusting the cables, playing around with different volume levels on my TV and headphones, but I can't get rid of the static noise. From a Sony moderator on a community post on this same topic: "The reception may cause interference and sound quality may be affected if you are using these in an area with many electrical appliances capable of generating electromagnetic fields" Considering we live in 2021 and most of us have multiple devices in our homes (TVs & computer screens can generate electromagnetic fields), I think this is a large flaw in the product. Unfortunately, I bought this as a Christmas gift and the box has been thrown away so now I'm stuck with these headphones. TLDR: Avoid this product, stick with bluetooth headphones

I cannot stress how much these suck. Sony should be ashamed of the sound quality and I'm not even an audiophile. The sound has no depth whatsoever and just comes across tinny. I thought maybe it was just me being finicky, but I had my 70yo mother try them when she came over and she instantly said "wow these sound awful, there's no depth to it." The volume level is crazy - there's a tiny spot between off and comfortable listening then the rest of the dial is damage-your-hearing loud. These actually do fit over your ears which is comfortable at first, but I quickly noticed that the ear cups aren't deep enough so the inner part just barely touches your ear. It sounds nitpicky but the feeling is so annoying and is actually worse than having them just sit on your ears. I was looking to replace an old pair of Rocketfish RF headphones just because they're over 10 years old and kinda bulky, but even they blow these out of the water. The good: they have a quality feel, easy to set up, super loud for the hard of hearing

Good until they breaks— had 2 other pair crack and break.

I ordered the "Excellent Condition" model, which clearly states in their description that it should have the charger, but it absolutely DOES NOT contain the charger. Which also happens to be a niche Exclusively Sony Branded charger. So now I have this completely useless headset.| Also, this is marketed as "Over the ear". This is NOT over ear. This is basically on ear, unless you have the ears of a child. So even if I got the charger, now I have some horribly not comfy headphones that were completely mislabeled as the wrong type. I'm gonna go for some Seinheisser headphones now.

Works great to allow hard of hearing folk listen to TV without subjecting spouses to high volumes!

Love the volume control on earpiece, but after 3 years the battery only holds for less than one hour and then cuts off.

This is the second pair i have purchased. First pair lasted for years.

Comfy and good range. Good headset for the money. Sony's a trusted brand, just don't drop or sit on them.