Customer Ratings & Reviews
- Model:
- WHRF400
- SKU:
- 12109963
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Worked for about a week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for about a week. Then, suddenly, it wouldn't charge. Operates quite well with alkaline batteries but the NiMH battery pack that came with it won't fully charge nor will the RED charge LED stay lit for more than about 5 minutes. Am returning it to BB for a replacement. May change my STARS rating after that transaction.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HotRod, I am sorry to hear that the headphones did not meet your expectations. I can see that the unit was sent back for replacement. We hope it has already taken care of. In case you'll need assistance, please email us at [email protected]. Erin
Not Bluetooth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought they were Bluetooth headphones because it says wireless. Modern TVS don't have headphone jacks to use these headphones with.
No, I would not recommend this to a friendHeadphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. These were a Christmas gift for my partner and he is unable to use them. He has connected them to the TV but there is no sound coming through. We will be returning them to Best Buy on Monday January 3rd.
No, I would not recommend this to a friendTerrible sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took these off after less than five minutes of owning them and boxed them up to return them. They have static and a high pitch sound with the audio. I checked all connections and changed all available channels and it made no difference. Unbearable background noise.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Daniel!
We regret that the headphones had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We can isolate the issues you've encountered by following the steps on the link below.
https://www.sony.com/electronics/support/wireless-headphones-rf-headphones/wh-rf400/articles/00026035
Regards,
Erin
Bad reception
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having bad reception. I trust Sony good products, but this one ......... not good !
No, I would not recommend this to a friendDid not pair with the TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for a brand new pair and did curbside pick up. They gave me an open box with missing parts. I haven’t been able to use them at all.
No, I would not recommend this to a friend