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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2846 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,846 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    This will keep everyone in the family happy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now one of use can watch TV with bothering the other. That's good news.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Headphone set on 5/23/20 at my local BB store. I needed to be able to listen my TV in Master Bedroom without being told to turn it down. I chose these based on the Sony Reputation. It was very simple to install to my Cox Contour Box using the supplied RCA jacks and without any setting adjustments. The negative part is the sound quality, not very good. A background noise that is almost always there when watching a movie, but not while watching normal TV. I I tried to fix the problem by purchasing a converter which would allow me to connect to the Digital Audio Optical jack on the Contour box. However, even though it worked, the background noise was still there. The BB rep said to return the Sony and exchange for the Insignia.( which has more hookup options). However, even though it had only been about 3 weeks, the time allowed to return had expired. So I guess my only option is to either live with it, are suck it up and purchase the Insignia.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up and operation, won’t disturb anyone trying to sleep

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy enough for grandpa to use despite being basically a walking emp

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been happy with them as I need to help hear television

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift. she just loves it.i love the fact that they can be charged without using batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    Good Solution for TV Watching

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was having a hard time hearing dialog in the shows he watches. So the volume is always up too loud. He decided to try these and they solved the problem perfectly! Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Useful headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these as he is autistic. They fit over his ear well and block out a lot of noise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my daughter. She is legally deaf and these give her the option of listening to her music or her TV without wearing her hearing aids and without blasting the sound. We love them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wireless headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work well! Very clear like surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sounding Sony earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Sony Earphones in the evening and nightly to watch TV. The sound is very good in the earphones while the TV is silent to anyone else. Love them and family is not bothered byTV noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair for myself around a year ago loved them great sound so this year I bought my dad a pair, maybe more for my mom,dad like the TV very loud. They both love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    turn up volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You hear a steady clicking until you turn the volume up on the TV as high as it will go. You cannot hear the TV and you adjust the volume on the headphones. When you unplug the headphones the TV stays at normal volume and when you re-plug the headphones in the back of the TV, it maintains the high volume so you do not have to turn it up each time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished and Fine.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We fly a lot. These are so nice to block out the noise and watch a movie. I bought a new one and thought I would try a refurbished one for my boyfriend to save money. It works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    Works as advrtised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like I had hoped. Allows me to listen to TV at a volume I could not after my wife has gone to bed in the next room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was s easy to connect with my Samsung TV, even though I had to buy an additional device to connect the base of the headphones to that device and from there to the tv. Excellent sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      @China, awesome! We're happy to hear you're having an enjoyable experience with your new Sony headphones. Thank you so much for commending Sony! - Romeo Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I had no problem connecting this to the tv. It was very easy and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Did not work out of the box.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was marked "opened" and then resealed with tape. It was missing one cord, and did not work on my television. In fairness, this would have been my second unit, and the first worked perfectly and lasted about four years. I tried interchanging new parts with old and could get nothing to work. I also tried it on a neighbors tv. Same results. I think it may have been damaged and returned, which is why it was resealed. In any case, I will be returning it the next time I visit the town where I purchased it, which is 60 miles away (and I try to avoid). Too bad. I really liked the original.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best quality. Best music connect easily i loved it.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Nixe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones but just wasn't ok compatible with my TV.

    I would recommend this to a friend