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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2846 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,846 reviews
  • Rated 5 out of 5 stars

    Great for hearing impaired!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband only has 20% hearing and these allow him to fully hear anything we play thru the tv. This has been a God send! Actually just got a set of replacement covers too. Can't go wrong with this item! Have told several friends about them as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the sales person was very helpful. Took the time to show me the choices without directing me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphone searches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and polite service. Knowledge of the item was very apparent and shared with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the sound quality needs to be better..!because I got other ones that sound better thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but seems overpriced. It is as described and no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandma approved.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks at the nursing home are extremely relieved they don’t have to listen to fox news at full volume anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, but hard to locate the volume dial

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well but volume control is way too hard to find without looking. Needs stronger texture or such.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sets up fast and easy. Has clear sound and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for TV & hearing impaired ppl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hearing impaired so they work great for me to watch TV. That's all I use them for so can't comment if used on something else. I do wish it had more controls to help make sound perfect but then that could be my hearing.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not bother

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection quality is very lacking on these. The headset disconnects constantly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for hearing impaired.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to initially set up. Volume control is difficult to navigate. Does not work with Netflix of Amazon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones work good but when hooking it to the tv and trying to use them, the sound want work all that good at first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hearing device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones enable my hearing impaired husband the ability to watch TV and actually hear what is being said. He says they are very comfortable. The only problem - when he is wearing the earphones he cannot hear me talk to him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset not easy to setup. Had to be extra careful with connection so it would stay audible.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    hedphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not get the headphones to work...calling for service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable with great sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife goes to bed early and with this headset I can watch late night TV with great surround sound without disturbing her sleep.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Intermittant charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the Sony headset. However, though I charged the battery over night before using it, the charge/use time has been intermittant. It might be operable for several hours then, when I turn it off and turn it on again it nearly always stays off until the following morning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    need assistance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions that come with this item does not include any troubleshooting. The headphones are not working when I am hooked up to apps on my television. I have cable network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless headphones. Easy to use with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony WHRF400 RF Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WHRF400 RF Wireless Headphones work well with my Sony tv when watching movies and sports on tv. This was a great buy for home entertainment.

    I would recommend this to a friend