Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$133.98
Save $26.01
The comparable value is $159.99

Customer reviews

Rating 4.2 out of 5 stars with 2846 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,846 reviews
  • Rated 4 out of 5 stars

    Reviewer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great but a little difficult to install at first to get it started.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Worked for 2 weeks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones as a gift. I had to buy a digital to analog adapter and optical cable to use these headphones. The transmitter is hard wired to the TV. That required snaking a wire through the wall and under a rug. That was okay as I had heard the blue tooth headphones can have some lag. Initially the headphones worked great. The sound quality was very good. The headphones are so much better than the TV internal speakers. After about two weeks they stopped working. I did all the troubleshooting to no avail. I do not have the original package materials and have yet to talk to Best Buy about returning. The Sony warranty is 1 year, Best Buy returns are 15 days.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my father in law. The item worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my grandson and he was very pleased with them.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    The sounds breaks all the time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way they fit. They look sturdy but the sound breaks constantly. It is frustrating because I have to tilt my head to fix it. Bad connection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really help my hearing! Easy to recharge and charging station does not take up much room. I had another ear phone set up that did not nearly work as well as these. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My husband LOVES his new headphones!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WHRF400 RF wireless headphones are VERY comfortable. They save us a lot of "angst" as my husband is hard of hearing. So he can hear the tv without the volume being so high that it is irritating to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment we bought to be able to listen to TV via the head phones didn't work on our TV..we had to exchange for a different type with optical output. The headphones themselves though would have been uncomfortable for lying in bed and listening late at night. We exchanged everything and got earbud type headphones instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Papa

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wonderful pot for my 92-year-old father. It works perfect very compatible with our TV. It doesn’t hurt as heaters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony wireless headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Best Buy customer I’m very impressed with the new Sony wireless headphones. This product is a great for utilizing this product to listen to any channel or cable on your TV set on your headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work with any of my TVs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these so that i would not need to crank up the volume on my TV when i am running on the treadmill. I tried these on multiple TVs and was unable to get them to work. I was able to connect them to my computer to confirm that they work. Unfortunately due to Covid i waited to long to return them. :(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Work well

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well and as expected. Price was a little high but Wireless makes a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NONE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY NEW HEADSET IS VERY GOOD AND BETTER THAN MY OLD ONE I WORE OUT-I LIKE THE CONTROLS MUCH BETTER

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    over ear headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was to hot for ears. felt claustrophobic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yasss

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome and perfect for what I needed. Buy them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony whrf400 rf review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous headphones wore out. These headphones produce a squealing noise (feedback of some type?) that ranges from minor to annoying. But they do work well enough to where I still use them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV noise problem solved!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can watch the news on TV and not disturb my daughter with all the commentary while she is studying. These earphones are comfortable and the perfect solution to maintaining a quiet environment for the rest of the household.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, one of us can keep watching TV and the other can read.....in peace!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tone is not real clear, not distorted...just not real clear... but otherwise they are good.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Don't work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones don't work. The older ones I have do work, so it's not a case of the TV. I had wanted an updated set.

    No, I would not recommend this to a friend