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Customer Ratings & Reviews

$120.28

Customer reviews

Rating 4.6 out of 5 stars with 2893 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,893 reviews
  • Rated 2 out of 5 stars

    Solid. If they worked properly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. They are not loud enough for me. They get 2 stars because at the gym with bluetooth mode on they cut out as if they are trying to connect to everyone elses device. Really annoying. They work great if you are working out alone...

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BrandonM,
      While we are happy that you are pleased with the sound quality of your WHXB910N, we regret to hear that you are having some Bluetooth connection issues. Please allow us to troubleshoot the issue so you can enjoy your gym sessions. Here are some troubleshooting links to help you resolve the issue.

      About the sound quality mode
      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442859.html

      Sound skips frequently.
      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442811.html

      Also, check that the headphones are running on the latest firmware version. The software includes key features, applications, bug fixes, and feature improvements.


      If you need further assistance, please email the below information to socialsupport@am.sony.com.

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Marco Sony_US

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale and definitely worth it. Perfect for the plane, exercise, or anything else you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great sound, and great noise canceling!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ameera,

      Thanks for commenting! You've made a great choice! We are truly happy to hear your satisfaction with the amazing sound, exceptional noise canceling feature, and superb quality of our WH-XB910N.

      Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10-minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      Thank you very much for sharing your awesome experience with our product and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my daily drivers and i use them for everthing. This is the b est paor of budget meadphone ive bought

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamP, We are thrilled to know that your new Sony WHXB910N headphones are the best headphones you have bought. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! There everything I expected and more. The sound quality is great, the design is awesome and I love the way they fold up and the carrying case. I recommend them! They never run out of battery!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WendellC, We are thrilled to know that you love your new Sony wireless noise canceling headphones and they exceeded your expectations. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling headphones, connected easily to my Samsung

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect, ChrisB! We're happy to hear that you are enjoying the sound quality of your new Sony headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Enjoy! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, you hardly feel like you have them on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SSaul,

      Thank you for the 5-star rating! We're glad to hear that you like the quality of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and good features just wish they had more padding and wider for a more comfortable fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Easy to setup. Good noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulJ,

      Amazing! We're glad that you like the noise canceling function of the headphones. It's also great that you had an easy time setting it up. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones reccomend to anyone looking for a great pair of headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As calm as a Lamb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done it again. This headphone is the best for the price. its ability to cancel noise is astonishing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gift to my duagther... She loves them and carriers them everywhere. She thinks the sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WatchGuy, We are glad that your duagther loves her new Sony wireless noise caneling headphones. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Noise cancelling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre comfortable, if you have kids they work well unless theyre screaming their lungs out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TairinI,

      You made the right choice! We're glad that you like the comfort and noise canceling function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is very good, noise canceling is top tier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi weup,

      Great! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Super nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, quick pairing and switching between bluetooth devices

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jackson,

      Amazing! We're thrilled that you like the sound quality, connectivity, and multipoint function of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet sony headset for an amazing price!! Got the BF special so can’t beat it. $116.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rbwell,

      Thanks for commenting! We are truly delighted to hear your satisfaction with the amazing performance of your WH-XB910N. We are also thrilled that you got it at a very discounted price. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and good noise cancelling. Also has a good connection range to my phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardH,

      Amazing! We're glad that you like the sound quality, noise canceling function, and Bluetooth range of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Two Devices at Once!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound; push-button control for noise-cancelling; and, you can have two devices connected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and nice quality for the price. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edward,

      You made the right choice! We're glad that you are enjoying the sound quality of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. Good noise canceling capability

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GabrielR,

      Amazing! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US