Customer Ratings & Reviews
- Model:
- WHXB910N/B
- SKU:
- 6479546
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Battery is the weak point.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't complain on function, fit or sound. Satisfied with all. My problem is that after 6mo mine will only charge to 20%. It only take one 'Aw s--t' to wipe out all the 'attaboys'.
No, I would not recommend this to a friend Michael
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shopping done easy. Found what I was looking for. No hassles
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelBJunebug620, You've made an excellent choice! We're thrilled to hear that this is what you've been looking for in a noise cancelling headphones. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Humming in My Ear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In store they sounded great. When they work normally they work great. However, pretty frequently a humming noise starts occurring in the right ear on the ambient setting. When I switch it to noise cancelling the humming intensifies. It's very uncomfortable to listen to for long periods with that noise. I'm going to see if I can get them fixed but if I can't I will return them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Johnathan, Thanks for sharing your experience with the Sony WHXB910N Wireless headphones. We're sorry to hear that you are having noise issues with the headphones. Kindly follow the steps in the link below to reset and initialize your headset : https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000467020.html
And as a general recommendation and to ensure you are getting the most out of your device, we advise updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements.
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
- Pros mentioned:Comfort, Sound quality
Super
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable for long wear. The sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RuchikaS,
Great! We're glad that you like the comfort and sound quality of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!
-Ralph
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fiance loves them. But its annoying that she cant hear me in a regular tone.
I would recommend this to a friendGreat quality and color!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everythting was neat looking. Git a great deal for these and I loved them. Glad I made the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dozolla,
Amazing! You've made a great choice! We're extremely pleased to know that you love our WH-XB910N and that you are satisfied with its good-looking & stylish design, reasonable price, and superb performance. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10-minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Happy Customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones- top of the line. Very pleased with purchase!
I would recommend this to a friendLove them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them at work just for noise canceling they think i am listening to music but i am actually blocking everyone out. Hahaha
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dezzy123, We are happy to know that you love your Sony Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Enjoy! Vincent
Awesome headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome to wear at home but not to use at the gym it gets to hot in your ears when you’re working out
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeR,
Thanks for sharing your review and experience with the WHXB910N. Your feedback about its comfort is greatly appreciated. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter in college. She loves to take mine and is excited about hers. They work great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mbgees,
You made the right choice! We're that your daughter is enjoying these amazing headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
All Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service as always was professional and courteous. The headphone perform as expected
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkL,
Fantastic! We are truly delighted to hear your satisfaction with the amazing performance of your WH-XB910N and superb customer service of Best Buy. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Good price for what you get.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall pretty good. Build could seem more resistent. Noise cancelling also isn't top notch compared to higher models. But for the price it's great.
I would recommend this to a friendNew york traveler
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with the headphones. Good ambient sound. Good noise cancellation. Good base. This is a good buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanG, We're glad that you like the sound quality and noise canceling. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Erin
As Advertised Good Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As Advertised i use my Headphones everyday, I'm happy I've made the purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gideon, we're glad you are happy with your purchase! Enjoy your new headphones! ~Earl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones at a very reasonable price. Sound and bass are really good
I would recommend this to a friend Head Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product From Sony. I would recommend this product to friends and Family.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Sony WH-XB910N
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very comfortable and the sound quality is really good too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zee9, We are glad that you like the sound quality of your Sony wireless noise canceling headphones and that you are very comfortable with them. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent
Happy with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samuel VanPelt, help me today for purchase of headphones. Best person for helping you get what you want. Thanks
I would recommend this to a friendBrand response from SonyListens
Posted .Hello val4, We are glad that you are happy with your purchase. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Generally Good but uncomfortable for long time us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice NC and good quality materials, the only downside is that you would feel uncomfortable with it for long time using, (more than 30 min)
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MohammedA, We are sorry to hear about your concern with your Sony headphones. Please make sure to adjust the length of the headband of your headphones for a more comfortable listening experience: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000448425.html. Despite your concern, we are glad that you like the noise canceling and quality of your Sony headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent
Top Quality Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on a promo price, awesome value for this headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Takahara, awesome! We're glad you like our product! Thanks for choosing Sony. ~Earl