Customer Ratings & Reviews
- Model:
- WHXB910N/B
- SKU:
- 6479546
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.
This summary was generated by AI based on customer reviews.
Great quality and color!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everythting was neat looking. Git a great deal for these and I loved them. Glad I made the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dozolla,
Amazing! You've made a great choice! We're extremely pleased to know that you love our WH-XB910N and that you are satisfied with its good-looking & stylish design, reasonable price, and superb performance. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10-minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Awesome headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome to wear at home but not to use at the gym it gets to hot in your ears when you’re working out
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeR,
Thanks for sharing your review and experience with the WHXB910N. Your feedback about its comfort is greatly appreciated. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter in college. She loves to take mine and is excited about hers. They work great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mbgees,
You made the right choice! We're that your daughter is enjoying these amazing headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
New york traveler
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with the headphones. Good ambient sound. Good noise cancellation. Good base. This is a good buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanG, We're glad that you like the sound quality and noise canceling. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Sony WH-XB910N
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very comfortable and the sound quality is really good too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zee9, We are glad that you like the sound quality of your Sony wireless noise canceling headphones and that you are very comfortable with them. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent
- Pros mentioned:Bass, Sound quality
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch headphones , sound excellent , great bass and noise canceling. Worth it
I would recommend this to a friend Good price for what you get.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall pretty good. Build could seem more resistent. Noise cancelling also isn't top notch compared to higher models. But for the price it's great.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase process was simple and easy. The product is outstanding. i love it.
I would recommend this to a friend- Pros mentioned:Sound quality
Generally Good but uncomfortable for long time us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice NC and good quality materials, the only downside is that you would feel uncomfortable with it for long time using, (more than 30 min)
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MohammedA, We are sorry to hear about your concern with your Sony headphones. Please make sure to adjust the length of the headband of your headphones for a more comfortable listening experience: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000448425.html. Despite your concern, we are glad that you like the noise canceling and quality of your Sony headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent
- Pros mentioned:Battery life, Sound quality
Amazing headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones battery is great and sound is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanA,
Awesome! We're glad that you like the battery life and sound quality of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!
-Ralph
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphone. Great cups Connect easily to devices
I would recommend this to a friendHappy with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samuel VanPelt, help me today for purchase of headphones. Best person for helping you get what you want. Thanks
I would recommend this to a friendBrand response from SonyListens
Posted .Hello val4, We are glad that you are happy with your purchase. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fiance loves them. But its annoying that she cant hear me in a regular tone.
I would recommend this to a friendAll Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service as always was professional and courteous. The headphone perform as expected
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkL,
Fantastic! We are truly delighted to hear your satisfaction with the amazing performance of your WH-XB910N and superb customer service of Best Buy. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Audiophiles will be happy with these
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These may not sound very good in the store or when you first use them. But if you: 1) download Sony's music and headphone apps, change the equalizer to bright 2) use the app Poweramp to listen to lossless files turning up stereo expand to 100% and putting on the Rock preset... They sound perfect. I'm literally involuntarily smiling and getting goosebumps, they sound so good.
I would recommend this to a friend Nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones but kind of fragile, be careful
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Volume
not loud enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything was good, setup was easy, sounded good for the first power on, but it is not loud enough
I would recommend this to a friendBrand response from SonyListens
Posted .Hi maria, We are sorry to hear that. Please make sure to update the firmware of your headphones to improve their performance and resolve any possible software-related issues. To further isolate your concern, you can follow the guide here: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442869.html. Despite your concern, we are glad that you still like your headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent
Too much bass
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so satisfactory! Bass was too deep and over powering the overall clarity of the music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GPat, thanks for choosing and purchasing our product. we're sorry to hear that you have an issue with the bass of your Sony unit. You can adjust the Clear bass and equalizer using Headphone Connect app. Please check this link for more details:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442829.html?search=bass
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
Happy Customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones- top of the line. Very pleased with purchase!
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Great Bass
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have great bass and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BSCOTT, We are happy that you like the bass quality and noise canceling feature of your new Sony headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent