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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,894 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it even tho the noise cancellation could be better. But I do recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work like a charm and I like the extra features like the touch pad on the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KrystalS,

      Great! We're thrilled that you are enjoying the amazing features of the headphones including the touch controls. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product for a fair price, easy set up and easy use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigD, perfect! You've certainly made a great choice! We are thrilled to know your satisfaction with the amazing performance and reasonable price of your WH-XB910N. Thank you very much for your purchase, and for choosing Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Sony Super Bass Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave 4 stars because the sound quality is pretty good...but not perfect. Otherwise....i love these headphones!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Noise cancel could be a little better but still a good option

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Headphones yes

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Got a pretty good deal. got this for my sister as a birthday gift.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert,

      You made the right choice! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the money. Really like the noise cancelling feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not recommend it enough

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my little sister. She loves them and they looks stylish and sound beautiful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyP,

      You made the right choice! We're glad that your sister is enjoying the design and sound quality of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work, the bluetooth setup is still pretty asinine, and the voice assistant features bloat the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xm3 and xm4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbud version will be the sony 700. Sony makes the best products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. They kind of hurt my industrial piercing but it’s still great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TaraC,
      Thank you for the 5-star rating! We're glad you like your Sony headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones. EXTRA BASS™ and Dual Noise Canceling technologies put deep, euphoric sound at the center of your listening experience. Make your party for one last longer with up to 30 hours of battery life plus quick charging. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perkey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 80 and having a hearing problem. I can hear fine if there is no background noise like a sporting event. Starting at 7PM each night, all of the TV shows seem to have a lot of background noise. The Sony wh-xb910n wireless headphones have solved my problem. They are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent heaphones. Even has option to connect to 2 bluetooth devices at the same time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tortilla01,

      Perfect! We're glad that you are enjoying the multipoint function of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancelation of the WH-XB910N wireless headphones with EXTRA BASS and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10-minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    The perfect sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome. I bought them for my hubby who is notoriously particular, lol. He loves them so mich

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SherriO,

      You made the right choice! We're glad that your husband is enjoying these amazing headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Affordable and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bass quality. Would recommend to anyone needing headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for recommending this headphones, Tyler! We're glad that you are impressed with it. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Battery is the weak point.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't complain on function, fit or sound. Satisfied with all. My problem is that after 6mo mine will only charge to 20%. It only take one 'Aw s--t' to wipe out all the 'attaboys'.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bye Bye Noise!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3/5 people in my family have these and we love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for PC and phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good on PC and phone. Was worried that they would be too bass heavy, but that hasn't been the case. Dual source switching between PC and iPhone is fairly seamless. The clamping force is more than what I was used to from my old headphones (Skullcandy Crusher Wireless), but I got used to it quickly. My only complaint is that my ears get hot pretty quickly. Can wear for a few hours with no major discomfort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Andrew, We are sorry to hear about your concern with your new Sony wireless noise canceling headphones. Please make sure to wear your headphones correctly and adjust the slider of the headband according to the size of your head for more comfortable experience. Despite your concern, we are happy that you like the sound quality of your Sony headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Good for a long walk.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new pair of wireless earphones. Just wish they could be functional under a hoodie. Music keeps getting interrupted by google assistant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dude, We are happy that you now have a great wireless noise canceling headphones for your long walk. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphone would recommend super comfy

    I would recommend this to a friend