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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2893 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,893 reviews
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work wonderfully and store easily. Great for travel!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Aeww,
      Perfect! Thank you for your feedback and we're happy that you are enjoying your WHXB910N especially when you are traveling. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it even tho the noise cancellation could be better. But I do recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone junkies

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them to clean my yard. Good for me and good sound blocking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechGeek, amazing! We're glad you like our product! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! ~Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very nice headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only rating these headphones at 4 stars right now because I haven’t used them enough to give a full review. I will say that, so far the sound quality is fantastic. I bought them to replace my Bose Q35’s that, while they still work, the material on the ear cups are falling apart and leave black residue all over my ears and head after wearing them. The app is nice as well. I will update my review after a little more time using them, especially once I start traveling by airplane again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome. I bought them for my hubby who is notoriously particular, lol. He loves them so mich

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SherriO,

      You made the right choice! We're glad that your husband is enjoying these amazing headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Nice Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife lives these headphones, though battery life isn’t great. Perhaps she had it on the wrong settings

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Recreationalplayer, We appreciate the feedback. Please take note that the available operating time of her headphones will depend on the settings and how she uses the unit. You can check out this link for more details: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442866.html. Should you need further assistance or you have other concerns, you can email us at socialsupport@am.sony.com. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I would get this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great but Every now and again, there's some weird noise that the headphones make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellente Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Good Headphones. wonderful is nice. I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for PC and phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good on PC and phone. Was worried that they would be too bass heavy, but that hasn't been the case. Dual source switching between PC and iPhone is fairly seamless. The clamping force is more than what I was used to from my old headphones (Skullcandy Crusher Wireless), but I got used to it quickly. My only complaint is that my ears get hot pretty quickly. Can wear for a few hours with no major discomfort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Andrew, We are sorry to hear about your concern with your new Sony wireless noise canceling headphones. Please make sure to wear your headphones correctly and adjust the slider of the headband according to the size of your head for more comfortable experience. Despite your concern, we are happy that you like the sound quality of your Sony headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Works great! Noise cancellation is excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Knocking off one star because it came scratched up on my left ear cuff (the outer portion of it).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanA,
      Nice! Thank you for your purchase and we're glad that you like the noise canceling feature and quality of our Sony WHXB910N. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancellation feature! very excellent product!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price I got them for. Took a little bit to get the fit right for my glasses

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddie,

      Thanks for sharing your review and experience with the XB910N. Your feedback about its fit is greatly appreciated. For optimum fit and comfort, it is recommended to wear the headphones properly and adjust the headband depending on your head shape. You may find this link helpful:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000448425.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thank you for choosing Sony!
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I totally recommend this headphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey rayssa, perfect! We greatly appreciate your recommendation and we are happy that you're satisfied with the amazing performance of your WH-XB910N. Thank you for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hreadphones ive had no issues with these, works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Coco! We are truly delighted to hear that you're having an enjoyable experience with your WH-XB910N. Thanks you very much for the perfect star review and for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for high schooler and they love them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphone would recommend super comfy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and I use this thang everyday! 100% recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perkey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 80 and having a hearing problem. I can hear fine if there is no background noise like a sporting event. Starting at 7PM each night, all of the TV shows seem to have a lot of background noise. The Sony wh-xb910n wireless headphones have solved my problem. They are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noise cancelling headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase. Headphones work as described.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Carmona,
      Nice! We're glad that our WHXB910N works as expected and we're delighted that you appreciate it. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the money. Really like the noise cancelling feature.

    I would recommend this to a friend