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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,894 reviews
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It actually has more features than I initially knew about! Great product and great price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregoryJ,
      Excellent choice! Glad to hear you like the features of your WHXB910N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for PC and phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good on PC and phone. Was worried that they would be too bass heavy, but that hasn't been the case. Dual source switching between PC and iPhone is fairly seamless. The clamping force is more than what I was used to from my old headphones (Skullcandy Crusher Wireless), but I got used to it quickly. My only complaint is that my ears get hot pretty quickly. Can wear for a few hours with no major discomfort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Andrew, We are sorry to hear about your concern with your new Sony wireless noise canceling headphones. Please make sure to wear your headphones correctly and adjust the slider of the headband according to the size of your head for more comfortable experience. Despite your concern, we are happy that you like the sound quality of your Sony headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the money. Really like the noise cancelling feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a gift for my son, he absolutely loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillH, fantastic! We are very happy to know that your son loves our WH-XB910N. Thank you so much for sharing your awesome feedback and for trusting Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perkey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 80 and having a hearing problem. I can hear fine if there is no background noise like a sporting event. Starting at 7PM each night, all of the TV shows seem to have a lot of background noise. The Sony wh-xb910n wireless headphones have solved my problem. They are great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphone would recommend super comfy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphones. I highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and blocked all noise. Was easily turned on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gym headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these use at the gym. Not very good for exercising or stretching on your back lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I would get this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great but Every now and again, there's some weird noise that the headphones make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work wonderfully and store easily. Great for travel!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Aeww,
      Perfect! Thank you for your feedback and we're happy that you are enjoying your WHXB910N especially when you are traveling. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality & noise cancelling… fits great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are the real deal! My son loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Enjoying my music and podcast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate Sony's naming for speakers and headphones, I have a hard time keeping which one is which one straight. Not the ones I thought I was getting, but these ones are good, and loving the sound for both music and podcasts. The noise cancelling is good, but not as complete as I would like. I got them on sale, so I am happy with the price I paid, glad I did not pay full price, or I would not have been as happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone junkies

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them to clean my yard. Good for me and good sound blocking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechGeek, amazing! We're glad you like our product! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! ~Craig Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sony wireless headphone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and functionality. The battery life is decent. As good as more expensive Sony headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't listen to your parents again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to cancel other people. This is the product your kids will love to not hear their parents.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LaptopShopper,

      You made the right choice with the Sony WHXB910N! We're glad that you like the noise canceling function of the headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Extra Bass is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra bass and noise canceling / ambient sound features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great! Noise cancellation is excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Knocking off one star because it came scratched up on my left ear cuff (the outer portion of it).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanA,
      Nice! Thank you for your purchase and we're glad that you like the noise canceling feature and quality of our Sony WHXB910N. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    Nice Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife lives these headphones, though battery life isn’t great. Perhaps she had it on the wrong settings

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Recreationalplayer, We appreciate the feedback. Please take note that the available operating time of her headphones will depend on the settings and how she uses the unit. You can check out this link for more details: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442866.html. Should you need further assistance or you have other concerns, you can email us at socialsupport@am.sony.com. Thank you for trusting Sony! Vincent Sony_US