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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,894 reviews
  • Rated 5 out of 5 stars

    SAMSUNG WIRELESS HEADPHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought it for my wife’s sister who’s in college and she loves it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidT,

      You made the right choice! We're glad that your wife’s sister is enjoying these amazing headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound love them and the battery last really long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great! Noise cancellation is excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Knocking off one star because it came scratched up on my left ear cuff (the outer portion of it).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanA,
      Nice! Thank you for your purchase and we're glad that you like the noise canceling feature and quality of our Sony WHXB910N. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are the real deal! My son loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Bluetooth headphones. Got them on sale because they are well-reviewed. Great sound, convenient control, great range, effective noise cancellation. Haven't used them for music, just listening to podcasts while doing repetitive product assembly. Can feel a little warm after extended listening.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BatteryMan, We are happy that you like your first Bluetooth headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancellation feature! very excellent product!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife lives these headphones, though battery life isn’t great. Perhaps she had it on the wrong settings

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Recreationalplayer, We appreciate the feedback. Please take note that the available operating time of her headphones will depend on the settings and how she uses the unit. You can check out this link for more details: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442866.html. Should you need further assistance or you have other concerns, you can email us at socialsupport@am.sony.com. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great sound system and is very useful, I'll be using it on my trip..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Russell,

      Thank you for the purchase and we're glad to hear that you like the headphones for your trip. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life. No issues at all. No complaints!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VWChic, Awesome! Glad to hear that you are happy with the sound quality and battery life of your new headphones! Absorb yourself in club-like bass for a true music venue experience with improved noise cancelling and wireless freedom. These Bluetooth® headphones are comfortable to wear and let you enjoy your music all day long, while keeping you in touch with friends thanks to multipoint connection and crystal-clear call quality. -Carl Sony_US

  • Rated 5 out of 5 stars

    Excellente Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Good Headphones. wonderful is nice. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hreadphones ive had no issues with these, works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Coco! We are truly delighted to hear that you're having an enjoyable experience with your WH-XB910N. Thanks you very much for the perfect star review and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Enjoyable Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased for my father-in-law for Christmas. He owned an entry level model that were heavily used over the previous two years. Overall, these seem to be of nice quality with a nice, sturdy carrying case. The only downside is that the features of the headphones are best utilized with the app, which can be troublesome for some individuals including my elderly father-in-law.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Wellingbees, We are sorry to hear about your concern. We take all user input seriously and will make sure your comments reach the appropriate person. Despite that concern, we are happy that you like the quality of these headphones and you chose these to gift for your father-in-law. With his new WH-XB910N, he will get closer to his favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. He will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of his headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Sound is good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price I got them for. Took a little bit to get the fit right for my glasses

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddie,

      Thanks for sharing your review and experience with the XB910N. Your feedback about its fit is greatly appreciated. For optimum fit and comfort, it is recommended to wear the headphones properly and adjust the headband depending on your head shape. You may find this link helpful:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000448425.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thank you for choosing Sony!
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great noise cancelling headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase. Headphones work as described.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Carmona,
      Nice! We're glad that our WHXB910N works as expected and we're delighted that you appreciate it. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    The charge lasts forever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Just wish the noise canceling option was a bit better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MGonzele,

      Awesome! We're glad to hear that you like the noise canceling and battery of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for high schooler and they love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    felt clunky on my head, but sound quality was good. Had to return them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, noise cancelling, volume control and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones with great sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wind reduction at its finest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. They are a bit bulky but they do a good job at wind reduction

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KerecS, We're very grateful for this positive feedback! We're glad that you like the features and wind noise reduction function of these headphones. They have a very comfortable and well-built design, and even though they're somewhat bulky. Absorb yourself in club-like bass for a true music venue experience with improved noise cancelling and wireless freedom. These Bluetooth® headphones are comfortable to wear and let you enjoy your music all day long, while keeping you in touch with friends thanks to multipoint connection and crystal clear call quality. Thank you for choosing Sony! -Jess Sony_US