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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,894 reviews
  • Rated 5 out of 5 stars

    excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancellation feature! very excellent product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG WIRELESS HEADPHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought it for my wife’s sister who’s in college and she loves it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidT,

      You made the right choice! We're glad that your wife’s sister is enjoying these amazing headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellente Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Good Headphones. wonderful is nice. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect quality for the deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it when it was on sale, and I'm very happy with it. It has perfect quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi reviews,

      You made the right choice! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hreadphones ive had no issues with these, works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Coco! We are truly delighted to hear that you're having an enjoyable experience with your WH-XB910N. Thanks you very much for the perfect star review and for choosing Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Sound is good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price I got them for. Took a little bit to get the fit right for my glasses

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddie,

      Thanks for sharing your review and experience with the XB910N. Your feedback about its fit is greatly appreciated. For optimum fit and comfort, it is recommended to wear the headphones properly and adjust the headband depending on your head shape. You may find this link helpful:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000448425.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thank you for choosing Sony!
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for high schooler and they love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noise cancelling headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase. Headphones work as described.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Carmona,
      Nice! We're glad that our WHXB910N works as expected and we're delighted that you appreciate it. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I totally recommend this headphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey rayssa, perfect! We greatly appreciate your recommendation and we are happy that you're satisfied with the amazing performance of your WH-XB910N. Thank you for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and I use this thang everyday! 100% recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    felt clunky on my head, but sound quality was good. Had to return them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great sound system and is very useful, I'll be using it on my trip..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Russell,

      Thank you for the purchase and we're glad to hear that you like the headphones for your trip. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Too good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is feb, love it. Boos, bash everything is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The charge lasts forever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Just wish the noise canceling option was a bit better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MGonzele,

      Awesome! We're glad to hear that you like the noise canceling and battery of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Bluetooth headphones. Got them on sale because they are well-reviewed. Great sound, convenient control, great range, effective noise cancellation. Haven't used them for music, just listening to podcasts while doing repetitive product assembly. Can feel a little warm after extended listening.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BatteryMan, We are happy that you like your first Bluetooth headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones did everything they are advertised to do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound love them and the battery last really long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! Came with a charger, nice reusable box for headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JovanaM,
      It's lovely to hear your positive feedback! We rely on customers like you to let us know what we're doing right to continue to provide the best experience possible. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids bought me a pair of Sony headphones 5+ years ago. I use them literally everyday. They were worn and I bought these. The quality of these are excellent, and an improvement over my old ones, which I thought were great. Noise canceling is awesome. Very happy with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working very good. I love it and recommend to my friends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HoaNguyen,
      Amazing! It's wonderful to hear that you are having a great time with your new Sony headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. We appreciate your recommendation. Thank you for choosing Sony! - Kris Sony_US