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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,894 reviews
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound clarity is excellent,especially with phone calls...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wind reduction at its finest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. They are a bit bulky but they do a good job at wind reduction

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KerecS, We're very grateful for this positive feedback! We're glad that you like the features and wind noise reduction function of these headphones. They have a very comfortable and well-built design, and even though they're somewhat bulky. Absorb yourself in club-like bass for a true music venue experience with improved noise cancelling and wireless freedom. These Bluetooth® headphones are comfortable to wear and let you enjoy your music all day long, while keeping you in touch with friends thanks to multipoint connection and crystal clear call quality. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thank you would like to get a new one for me safely

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesH, Thank you for this fantastic review of your WH-XB910N. We're really glad you love the great noise cancellation, exceptional sound quality, and overall features of these headphones. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Enjoyable Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased for my father-in-law for Christmas. He owned an entry level model that were heavily used over the previous two years. Overall, these seem to be of nice quality with a nice, sturdy carrying case. The only downside is that the features of the headphones are best utilized with the app, which can be troublesome for some individuals including my elderly father-in-law.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Wellingbees, We are sorry to hear about your concern. We take all user input seriously and will make sure your comments reach the appropriate person. Despite that concern, we are happy that you like the quality of these headphones and you chose these to gift for your father-in-law. With his new WH-XB910N, he will get closer to his favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. He will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of his headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Comes in handy for children

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for my daughter. Now she has her own exclusive headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TB9376, We are glad that your daughter has now her own good headphones. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound great price, definitely would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Thank you for the purchase! We're happy to hear that you're enjoying the sound quality and price point of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great, just what i needed and at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony headphones, they have the best quality sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and Quantity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta get new ones because I roughed these ones up, but they do the job perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DominicG,

      You made the right choice with the Sony WHXB910N! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Daughter bought them and I am jealous. She really loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edward, We are glad to hear that your daughter really loves her Sony wireless noise canceling headphones. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life. No issues at all. No complaints!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VWChic, Awesome! Glad to hear that you are happy with the sound quality and battery life of your new headphones! Absorb yourself in club-like bass for a true music venue experience with improved noise cancelling and wireless freedom. These Bluetooth® headphones are comfortable to wear and let you enjoy your music all day long, while keeping you in touch with friends thanks to multipoint connection and crystal-clear call quality. -Carl Sony_US

  • Rated 5 out of 5 stars

    Outstanding headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones brought these for my nephew he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair we’ve purchased. Great value and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Noise Canceling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products from Sony so far. I highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kaakyire,

      You made the right choice! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones with great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, noise cancelling, volume control and comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really very nice glad I treated myself to them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricO, We are glad that you like your new Sony wireless noise canceling headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Awesome people who work in bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those are very good, I enjoyed them a lot and best price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have met and exceed my expectations for ease of use and performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CurtW, We are thrilled to hear that your new Sony headphones exceeded your expectations. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is happy with this purchase. Great value for the sale price.

    I would recommend this to a friend