Customer Ratings & Reviews
- Model:
- WHXB910N/B
- |
- SKU:
- 6479546
Customer reviews
Rating 4.6 out of 5 stars with 2889 reviews
(2,889 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent but the bass is not heavy like the previous headphone
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Daughter loves them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a birthday present for our daughter. She loves them said the sound quality is good and enjoys the noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoGr,
You made the right choice! We're thrilled that your daughter is enjoy the sound quality and noise canceling function of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great All Around Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Bought it originally to not disturb others watching television, but use it now for music, video conferencing, and on plane rides.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kid loves these headphones. Best Buy always with quick delivery and So y with high quality audio products. I can’t imagine more expensive sets being much better.
I would recommend this to a friend Rated 4 out of 5 stars
Very nice *thumbs up*
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones! Got these on sale and I think they're pretty good. The noise canceling is not soul-grippingly perfect, and the Sony headphones app is irritating at best. Like I've never seen a worse UI but whatever. The headphones do come in a sturdy little case and I like the fact that you can hover your hand over the earpiece for ambient sound. Also these headphones advertise 360 audio, but to set that up you need to send PICTURES of your ear. Is that a kink of some kind? Asking genuinely. Peace and love.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickG
Thanks for sharing your review and experience with the WHXB910N. We're glad that you like the supplied case and Quick Attention Mode of the headphones. We also appreciate your feedback about the noise canceling function, app interface, and 360 audio setup.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). You may also find this link helpful:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442791.html
To achieved the best results when using the 360 Reality Audio, it is recommended to complete the setup for this function. For more information, please refer to this link:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb910n/articles/00233341
Hope this helps. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Regards,
-Ralph
Rated 3 out of 5 stars
Returned after a few days
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound ok. They are a bit hefty and not very travel friendly. I returned it because I could not justify the price with the sound quality.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoshH,
We're sorry that the unit had to be returned. Your feedback is extremely important to us and is very much appreciated. For comfort, we recommend to try adjusting the headband and the earpads properly. It's worth noting that the headphones come with a nice carrying case for easy traveling and fold somewhat flat. The earcups also swivel inward so they pack up neatly in their compact case.
By downloading the Sony Headphones Connect app, you can also make few adjustments to your headphones settings to suit your needs. This will give you more control over your headphones and their performance.
We hope you will consider Sony again in a future purchase. Thank you for the feedback.
Sincerely,
Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still own Sony noise cancelling headphones several years older than these. The improvement in technology is amazing. Highly recommend.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Weird bass noise
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird bass noise If you move your jaw a certain way. I didn't care for them. I've had Bose before these, and I'll go back to the Bose.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Tom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for use while using a zero turn mower and to wear while flying on an airplane. They work well for both and the sale price made the purchase a no-brainer!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BestBob, That's good to hear. We are glad that you like your new new Sony wireless noise canceling headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Noise Cancelling Headset!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased at a great price and am very happy with the headset! These are replacing my Bose Noise Cancelling earbuds bought 10 years ago...
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great set of headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and with the app, you can fine tune it to the music your listening to. Blocks most of the outside sound so the music is clear.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall great headphones. love the noise cancellation feature and they’re easy to transport. good for students like myself in university.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Noise Canceling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work great. Easy to use with effective noise canceling features. Especially like the included headjack for use on planes.
I would recommend this to a friend - Pros mentioned:Bass
Rated 5 out of 5 stars
Nice Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these a few days ago and they are awesome. Good range, good bass, and even works with Google assitant.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
I ended up returning them
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning these because they felt a little cheap, but they still sounded good. I would actually recommend the older version over these.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound hall
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones...very easy to set up ..download the app and you're good to go. High quality sound..priced we'll.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Just shy if bass
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones just a little out of what im looking for. I look for strong loud bass and it just wasn't cutting it for my taste the highs where great.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Very good quality and battery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery on these headphones last so long I only charge them like once every 3 weeks while using them 3 hours a day
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny great sound quality and easy to store also works great accepting calls and canceling background noise.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice headphones!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model of noise-canceling headphones was an excellent recommendation. I use it to work at home or enjoy music or movie on the plane.
I would recommend this to a friend










