Customer Ratings & Reviews
- Model:
- WHXB910N/B
- SKU:
- 6479546
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.
This summary was generated by AI based on customer reviews.
DO NOT BUY THESE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the headband sucks it cracked only had them for 3 months and the ear pads come off easy plus all. The technical issues just dont buy theses.
No, I would not recommend this to a friendI regret buying these.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced and not good. Can’t control the sound. Swipe all u want n it don’t change. Complicated to syncs with tv n make it work.
No, I would not recommend this to a friendSony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very lousy. I wouldn't recommend them.
No, I would not recommend this to a friend- Pros mentioned:Comfort, Sound quality
wireless Sony headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable, even when I wear my glasses! Noise cancelling works well and adjusts to ambient noise without b=causing discomfort/dizziness like I had with other noise cancelling headphones
I would recommend this to a friend Cheap plastic and cheap drivers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had cheap plastic and cheap drivers. You could still hear the noise outside the earmuffs. I used to be a huge fan of sony but i think it’s starting to dwindle.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mw05,
We regret to hear that you are not satisfied with the WHXB910N. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Please refer to this link for more information:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb910n/software/00268736
Make sure that you are also wearing the headphones properly. This will help you achieve the best experience with the noise canceling function. You may also refer to the troubleshooting steps on this link to help resolve the issue:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442791.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Regards,
-Ralph
- Pros mentioned:Battery life
2 weeks of use: happy. Sound, battery, NC, fit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NC: I got them mostly for flights. They do a really good job dampening noise (excluding nigh pitch) but don’t quite cancel. I got them on sale $130 so they were very worth it. Comfort: they can be worn for several hours before they begin to be uncomfortable. I had them on for around 7 hours before they became uncomfortable. Fit: they’re a bit on the larger size in my opinion. I have large ears and they fit over them fine. They do look a bit big, mostly look wide. They adjust well; i can fit them over a hat easily. Battery: I have used them for around 15 hours since last charge and they’re at 60%. The battery is really great and really quick. Sound: the app lets you adjust sound to get whatever you want. Bass is a bit weaker than you might expect but not disappointing by any means. Why not 5 stars? I was hoping for the noise cancelling to be better (again, not disappointed, just that it’s not perfect)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user961673,
Thank you for the review and we're glad to hear that you're happy with the sound, battery performance and fit of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
Great headphones.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have had no issues with the headphones at all. The battery life is amazing, even on noise canceling and ambient noise almost the entire time. The noise canceling works so well that it blocks out mostly noise of an airplane while in one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimmieH,
Awesome! Thank you for the 5-star rating and we're glad to hear that you like battery performance and noise canceling of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-David
- Pros mentioned:Bass, Sound quality
Great sound for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and not too terribly expensive, my sense of music is very bass heavy so when adjusted it sounds amazing. Also doesn’t leak noise unless all the way up only thing is if not sure if it doesn’t cup my ears correctly or why the noise cancelling just doesn’t muff out most noises.
I would recommend this to a friend Headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Failed to connect to blue tooth on multiple devices.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Comfort
Sony headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The song quality is excellent. They are very durable and Has a long battery life. I would recommend this heads up for anyone who has a teenager that is harder than the electronics
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Comfortable
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones offered by Sony These are not the super high end with the price tag to match Simple pairing, and intuitive controls to make volume and selections easy Sound is on the heavy side (lots of bass) and noise canceling is on par with the rest Overall a good buy
I would recommend this to a friend - Pros mentioned:Bass, Comfort
Great headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfy, love the base and on Black Friday great deal! They don’t have features like the new ones do where it detects if you are talking and will pause but still rather cool!
I would recommend this to a friend - Pros mentioned:Sound quality
Tamara results
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound pretty good. I am not sure how to use the wireless feature. I was thinking that I would be able to listen to my CLASSIC iPod or MP3 player wireless, but it does not seem to work or I am doing something wrong. Downsize, is the headphones you have to be careful where you touch on the ear covering. It is very sensitive. The instructions that come with these headphones, a lot of the information is very vague. For example, it does not tell you how to use the wireless portion when listening to music from your Android phone, Classic iPod or MP3 player. It does not even mention if this feature works with electonic devices I mentioned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tami, thanks for choosing and purchasing our product. We're sorry to hear that you have issues with your Sony unit. Please follow this link when connecting the headset to Bluetooth devices:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442837.html
If he touch sensor control panel does not respond correctly, please follow this link:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000448166.html?search=touch%20control
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
- Pros mentioned:Bass
Comfy, deep bass, good noise cancellation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you love deep bass and want good noise cancellation at a more affordable price than other models, this is a great choice. I can connect to two devices at once, making it easy to switch between my phone and laptop.
I would recommend this to a friend Noise cancelling except for the annoying hiss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these. Mine made a low level hiss when noise cancelling was on... It was madning...
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Ccunningham, We regret to hear that you have an issue with the headphones and the unit had to be returned. This is definitely not the customer experience we want you to have. The issue could have been isolated or resolved by updating the firmware of the unit: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000448434.html. The updates include key features, applications, bug fixes, and feature improvements. We take all user input seriously and will make sure your comments reach the appropriate person. We hope you will consider Sony again in your future purchase. Thank you. Vincent
- Pros mentioned:Battery life, Sound quality
Great sound reproduction
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are better than my Bose ones, longer range and better sound noise canceling . The battery is long lasting and quick charging
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Sound is top tier and they are comfortable.. BUY THEM you wont be disappointed
I would recommend this to a friend Listening
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work as it was hyped out to be. Very disappointing!
No, I would not recommend this to a friend- Pros mentioned:Bass, Sound quality
a bass heads dream
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great sound! the bass gives a surreal experience. used these outside with noise cancellation when neighbor was cutting grass and couldn’t hear a thing. the sony app is a plus too! buy it to experience it
I would recommend this to a friend Broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after two uses, now sounds is all jumbled and distorted.
No, I would not recommend this to a friend