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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,894 reviews
  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    Very nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, deep bass sound, very lightweight. Happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron, We are glad that you are happy with your new Sony wireless noise canceling headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good quality, but is it water-proof?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sound quality and comfort. Also got it at a steal of a price, but my only issue is that it doesn't seem very wear and tear proof. I've read some articles about it–not very water and sweatproof. Which is an absolute shame because I love walking around with music. But that kind of defeats the purpose. The dual connect to two different devices is bomb, though. They instantly connect and go back and forth between two devices so easily. I'm not really into the ambient sound feature though. It's not very easy to hear the ambience even when it's on.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    10/10 recommend!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones for bass lovers! I also love that you can create your own customized sound profile to fit your preferences. The headphones definitely sound better than more expensive pairs of headphones in my opinion. Also, battery life is incredible! I charge it once and it truly lasts me like 5 days or more (hours of use per day)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GJ23,

      You made the right choice! We're thrilled that you are enjoying the sound quality and battery life of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones For Traveling, Or When Ever You Just Need Silence While Watching Your Favorite Series. For Whatever It Is These Headphones Are A Great Start To Experience Noise Cancelation, And They Also Have A Good Bass For Those Music Listeners. You Could Also Adjust The Bass And Sound On Their App Witch I Think Is Pretty Cool.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, Awesome! We are glad to hear that you are enjoying your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and really comfortable. Was set to high bass, but sound is adjustable with the app

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Don’t hesitate

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're all about that bass and looking for some solid noise-canceling headphones, the Sony WH-XB910N might just be your new best friend. These headphones are part of Sony's Extra Bass lineup, so you can expect some serious thump.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Must Buy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amazing, comfortable, and the battery life is no joke!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AudelinoA,

      Amazing! We're glad that you are enjoying the sound quality, comfort, and battery life of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony doesn't disappoint.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised at this price point (it was on sale) how nice these headphones are. The sound and functions are great, whether you use the Sony app or the touch-sensitive surface to control them. And they are very comfortable to wear for through a workout. Bonus - it came with a case!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, Chuck!

      You've definitely made a great choice! We are extremely pleased to know about your satisfaction with the amazing sound quality, superb features, very comfortable fit, and reasonable price of your WH-XB910N.

      Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10-minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value with excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work better than advertised. The sound quality is amazing - it compares with a 300 dollar Sony I bought a couple of years ago. The only draw back is that they are made out of cheap plastic. But, for $100, if they break they are easy to replace. Lastly they pared easily with out Sony TV. Listening to BBC shows with headphones is a game changer - no subtitles needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how sturdy it is. Since it’s Sony, I’m not surprised of the amazing sound quality. This is my first time owning a larger headphone and I mainly use it during travel. So far, no complaints! The battery also last very long, I didn’t charge it for a few days and it didn’t go below 80%

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! Thanks for commenting, NAulia!

      We are very happy to know that you love your WH-XB910N and that you are satisfied with its amazing sound quality and long-lasting battery life. Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Don’t pass these up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were for my son, and we have buying Sony bt headsets for years. I still have a set that is 7 years old and holds a charge for days. I use all kinds of headphones in the studio (akg sennheiser etc etc). For every day use in a casual setting, you just can’t beat Sony. Their studio headphones suck, but the 710/910/1000 series bt headphones just can’t be beat. Better than beats imo.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Trvst, We are glad to hear that. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    LOVE LOVE LOVE !!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I’ve been wanting a good pair of headphones, that have noise cancellation and sound good! I LOVE THIS. Worth every penny! Definitely recommend this if ur looking for some good affordable headphone! With good sound! Batterie life is SO GOOD

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Everything I expected!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and veey comfortable. Sounds amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bubba,

      Amazing! We're thrilled that you like the weight, comfort, and sound quality of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Get ‘em!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, comfortable, great base and good noise canceling!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Emory, We are happy that you like your new Sony wireless noise canceling headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 2 out of 5 stars

    Hinge and wind issues but good sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using them for 9 months. Pros: The sound canceling is more than excellent. The sound quality is spectacular as well. It has a strong bass, which can be changed through the app to be extra strong or very light as you wish. I also love how the headphones have a sound-canceling mode and ambient sound mode. I use the ambient sound setting when I'm on a busy street to stay alert of my surroundings. Cons: There are some important cons that I wish I took into consideration before purchasing these headphones. First, the swivel hinge broke off only three months into using them. I had dropped them from about 3ft off the ground causing the hinge to snap. I contacted support and they could not fix/replace it since physical damage is not covered. I screwed off the headphone piece to look inside, and the piece that had broken (a very important piece to the product) was a flimsy cheap piece of plastic. For the price of these headphones, I couldn't believe that such an important piece would be made so cheaply and would break so easily. Without the swivel hinge, the whole earpiece dangles from the head band. To add on, I need to pay to get the necessary broken pieces and fix them myself, or get them fixed by a professional with my own money even though they are under warranty. If you purchase these, you will need to be very careful when handling them. They are NOT heavy duty in the slightest. Second, when the ambient sound setting is used outside it picks up the wind sound - which can be heard very loudly through the headphone microphones into my ears. It is also hard to take a phone call through the headphones when walking outside because the microphone picks up wind noise which can cause annoyance to whoever you are talking to. I would not recommend these for people who are planning to use them mainly outside, especially in windy areas. These are some things I wish I had known. I hope this helps.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Sony WH-XB910N: A TOP CONTENDRR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphone after an extensive search involving different brands, some more expensive or about the same price as the Sony WH-XB910N. For the price and quality at stake, I've concluded that Sony offers me more bang for my bucks. I am especially impressed with the noise canceling feature, which works flawlessly by reducing ambient noise around me. I can enjoy a phone conversation while watching TV, and even the person on the other line can't hear the TV's sound. ANC is very important to me because I need the phone for confrence calls when I work from home. All in all, the headphone is well built, comfortable to wear and doesn't hurt my ears. I just bought ii and hope it will last me a long time. Also note that the Sony App makes it veey user-friendly. I wod definitely recommend the WH-XB910N to friends and family members. In my opinion, it's a better product than the Beats Studio 3, which costs way more money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasM, We are glad that you are impressed with the noise canceling feature of your new Sony wireless noise canceling headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage daughter has had these for a year. She tried on several pairs before picking these. They have great sound and feel good on the head. They have held up well!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    MUST BUY!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still use it. Great battery life, still cannot find something as good for that price range. The ambient sound is clear and the noise cancellation is amazing. The sound quality is good, not loud enough in my opinion, but I listen to metal music. Even when listening to metal music, I can hear all the instruments clearly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LaithA,

      That's fantastic! We are so happy to know that you are having an enjoyable listening experience with the WH-XB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10-minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      Thank you very much for recommending our WH-XB910N and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony WHXB910N Headphone Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the sound quality as well as the advanced and easy to use features. Being able to pause or skip my music by tapping the headphones is an ability I will not take for granted. I am also satisfied with the comfort and accessibility of these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale for my wife, who does not really like earbuds. She absolutely loves them: the range on bluetooth is excellent, sound is great and they are really comfortable. The gestures sometimes need a couple of times to work, but it's more of where you put your finger rather than a design flaw. Would definitely recommend, especially if on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marco, We are glad that your wife absolutely loves her new Sony wireless noise canceling headphones. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. We appreciate your review. Thank you for choosing Sony! Vincent Sony_US