Customer Ratings & Reviews
- Model:
- WHXB910N/B
- |
- SKU:
- 6479546
Customer reviews
Rating 4.6 out of 5 stars with 2894 reviews
(2,894 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Sound quality
Rated 4 out of 5 stars
Pretty Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am coming from a pair of AirPods Pro that have broken on me twice. These have much better bass response, which is why I bought them. There is actually so much bass that I turned it down slightly. The noise cancelling is good enough at the price, but sometimes changes which can be jarring. I got these on sale, and I feel the price I paid was fair.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ItsEvan,
Thanks for commenting! We are extremely pleased to hear your satisfaction with the amazing sound quality, exceptional noise canceling, and reasonable price of these headphones. Regarding your concern with the noise canceling function, when the Adaptive Sound Control is set to On, the Headphones Connect app detects your action and adjusts the setting of the Noise Canceling or Ambient Sound Control. The notification sound tells you the moment when the setting changes. If you want to change this setting, follow the steps provided on this article:
https://www.sony.com/electronics/support/articles/00229328
I hope this helps.
If there's anything we can do to help or you may need more information/technical assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you very much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Affordable headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling was on point. One problem that i had with this headset pair is that it is a little slippery, and it can make your head look bigger with the design. Other than that, sound is great, bluetooth is smooth. I like it.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Best bang for the buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They perform great, has harder hitting bass being the XB series. Not on the same level as the premium Sony headphones, but for the price rhey can't be beat. The noise canceling is good too. Picked them up on sale for $129, a steal for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonny,
Thank you for the purchase and we're glad to her that you like the noise canceling of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Excellent headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy bluetooth connectivity, excellent sound quality, love the noise canceling and Bass control. Comfortable to wear. I wear these 7 hours a day at work. I returned my Marshall headset for these. I appreciate the case that comes with the headphones, it allows for a nice way to store and protect them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Slystone,
You made the right choice upgrading to the Sony XB910N! We're glad that you like the Bluetooth connectivity, sound quality, noise canceling function, comfort, and supplied carrying case of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Bass, Comfort, Fit
Rated 4 out of 5 stars
Perfect starter ANC headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphone, ANC, Bass. Perfect fit to head, and comfortable
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
My whole family plus the neighbor loves these!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headset! I bought my oldest son a pair of them a few years back, bought this pair for my youngest son for Christmas 2023 and then I bought a pair of them for myself about a month ago. We all love them, so much so, that I just ordered a pair for my husband and our neighbor across the street is going to buy himself a pair! The noise cancelling feature is a big seller for us, I work in a factory that’s pretty loud and they block out about 99 % of the background noise when I’m wearing them. My husband borrowed mine while he was mowing and was so impressed with them that he let the neighbor try them and now he’s going to order some! I also like the feature where you can place your hand on the side while wearing to make it possible to hear someone talking to you when they approach!
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferB,
That's awesome! We're glad to hear that you love the Sony headphones. Thank you for supporting Sony and your continued support is greatly appreciated.
-David
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Nice Sony headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and nice noise cancellation capability. Easy to store and very comfortable to wear!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
One of my favorites
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and battery is amazing and they are really comfortable. If your into working out with headphones I don’t know if they will stay on while sprinting but they do a good job if you’re jogging and lifting. The active noise canceling is actually really good too.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
I like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, and adjustable with the app. Battery seems to last forever. Touch controls are much better than fumbling for buttons. Ear cushions are not quite as soft as my old ones, but they seem to be breaking I to conform better. This was a great buy on sale.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Excellent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did some research on these in comparison to Bose and luckily they had them set up at the Best Buy store to try out. They were also on sale so I got them and couldn't be happier. I think the bass response is much better and the battery life and comfort is exceptional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LogitechH540, That's great to hear! We are glad that you are happy with your Sony headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Sony basic headphones.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and battery life. Comfortable to wear.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pooterdad, We are glad to hear that you like the sound quality and battery life of your Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Great connection and sound. Very comfortable.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friend - Pros mentioned:Bass, Comfort
Rated 5 out of 5 stars
Pretty good headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight, and durable. Pretty good bass and an app to adjust the sound settings.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using for 1 month. Good battery life, I connect WIN laptop and Android phone simultaneously and use AUX with PS4 for a mic. Love the noise cancelling/ambient noise/off button. Headphones recognize if you in doors our outside with proper set up. I own 5 Sony audio products: sound bar, on ear head phones, earbuds and over the ear headphones
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ORod,
You made the right choice! We're glad that you like the battery life, multipoint function, wired connection, NC/AMB button, and Adaptive Sound Control of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Thank you SONY!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit over my ear's to help with my partial deafness, blocks out noise. My favorite is they have BASS and CLEAR VOICE. I tried the MEE set of headphones but they didn't fit my ear's right, so I bought DR DRE's earbuds, but I still heard outside noises. The QUALITY of SONY HEADPHONES really fit my needs, if in the future I can afford BOSE headphones I'd like to hear the difference
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Simply the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones period I had all the othe brands paid all that money and I finally found one Sony at right price and it does everything and comfortable and when working out like walking and you could still use it when phone calls come and and clear.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Good purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones, the sound is great and it is comfortable to use. I wear them almost daily and never had an issue. The only thing is that I haven’t been able to connect them wireless to my laptop and the noise canceling could be a little bit better.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CristhianO, Thanks for sharing your experience! We're glad you like your new headphones. Kindly check the link below. There are steps that can help you connect your headphones to your laptop. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great headphones for work calls.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones. The noise canceling is amazing on the plane or if there are a lot of coworkers in the office on the phone. I primarily use them for work calls and have had zero issues. Ive been using them every day for 2-3 weeks and have barely had to charge them at all. Amazing battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate,
Amazing! We're glad that you like the noise canceling function, call quality, and battery life of the headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort
Rated 4 out of 5 stars
Love these headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable to wear and has been working really well. I’ve had a few moments of an odd noise (kind of like a short circuit) but for as long as I’ve had them, they have been great! I’ve never had a connection issue and the charge lasts forever!
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SarahA,
Thank you for sharing your experience with us! We're happy you love the comfortable fit, long battery life and overall performance of your WHXB910N headphones. Please refer to this link with steps to troubleshoot if there is unusual sound or noise heard on the unit:
https://www.sony.com/electronics/support/articles/00204483?utm_source=glean
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We appreciate your feedback. Thanks again for purchasing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Solid headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and solid sound. So far I really like these for loud environments and watching movies in bed when I don’t want to be too loud. They connect easily to my iPhone. Glad I bought them. They offer a different experience from in ear headphones. More immersive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyB,
Amazing! We're glad that you like the comfort, sound quality, noise canceling function, and connectivity of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph










